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Business Services

Keeper

65 reviews

4.865 reviews
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About Keeper

Data updated
Website
keepertax.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
64 reviews
Replies to negative
100% (3/3)
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Is Keeper legit?

Keeper (keepertax.com) has a 4.8 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 64 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

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Aaron Hlusko · 1 review · Verified · Experienced 2026-07-13 ·

Love this app

Love this app! Saves me so much trouble!

Reply from Keeper2026-07-22

Thank you so much! We're thrilled to hear you're loving the app and that it's making tax time easier for you. That's exactly what we aim for! We appreciate your support, and thanks for being part of the Keeper community!

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JA Shaw · 2 reviews · Experienced 2026-06-25 ·

Two requests to fix my login

Two requests to fix my login. It worked once then went back to telling me I live in California. Not even close. TEXAS. Will not allow me to log in

Reply from Keeper2026-06-27

We're sorry to hear you've continued experiencing login issues. We'd like to take a closer look and get this resolved for you. Please email us at [email protected] from the same email address you used to sign up for your Keeper account. That will help us locate your account and investigate why you're seeing the incorrect state and having trouble logging in. We look forward to getting this fixed for you as quickly as possible.

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Louie · 4 reviews · Verified · Experienced 2026-06-01 ·

The app was very helpful. Easy to follow instructions

The app is very helpful with easy to follow instructions on the tax filing process

Reply from Keeper2026-06-06

Thank you for sharing your experience! We’re glad to hear the app made the tax filing process feel straightforward and easy to navigate. Our goal is to take the stress and guesswork out of taxes while helping users feel confident every step of the way. We appreciate you choosing Keeper and hope to keep making tax season simpler for you in the future!

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Lauren · 1 review · Verified · Experienced 2026-05-14 ·

I am a freelancer and literally ALWAYS…

I am a freelancer and literally ALWAYS owe in taxes until THIS YEAR. Thank you Kepper <3

Reply from Keeper2026-05-20

That’s amazing to hear! Freelance taxes can be tough to navigate, so we’re really glad Keeper helped you keep more of your hard-earned money this year! Thanks so much for sharing your experience!

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India · 1 review · Verified · Experienced 2026-04-24 ·

This was so easy

This was so easy! Also, scheduled a tax call with Sabrina, and she was very informative! I think this will be the best way to file from now on

Reply from Keeper2026-04-26

We’re so glad you had a smooth experience—and great to hear your call with Sabrina was helpful! Having that extra guidance can make a big difference. Thanks for trusting us with your taxes this year.

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Brianna Gilge · 1 review · Verified · Experienced 2026-04-14 ·

My thrid year filing with Taxkeeper

This is my thrid year filing with Taxkeeper and this year I considered filing for free (because they made it seem so easy and other FREE tax software was offered to me which fit my filing discription) I didnt get very far along in my comparsion between Taxkeeper and the Free filing program before deciding to return to Taxkeeper. Worth every penny of the $49year fee. I mostly appricate the balance of simple design for me as a user/filer, and the answers in their drop down question bubbles. I feel informed every step of the way and recieve prompt and professional responses whenever I reach out.

Reply from Keeper2026-04-26

It means a lot that you chose to come back after exploring other options. We focus on making things clear and supportive every step of the way, so it’s great to hear that stood out to you. Appreciate you sticking with us!

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Krystal · 2 reviews · Verified · Experienced 2026-04-11 ·

Reliable tax service that makes everything streamlined with support professionals readily available

Keeper has made the entire process of filing taxes less stressful and much more streamlined. It's incredible to know that all year Keeper is tracking all your accounts building your year portfolio & has a team of professionals there to review, assist and guide when needed. Highly recommend the service.

Reply from Keeper2026-04-26

We’re really glad the process felt more manageable for you. Having support available when you need it is something we put a lot of focus on, so it’s great to hear that came through. Thanks for the recommendation!

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Jae · 4 reviews · Experienced 2026-04-15 ·

Keeper Tax is a SCAM

Keeper Tax is a fraud. They say they have a 14-day free trial and then charge your account immediately and ignore emails. Avoid this scam of a company.

Reply from Keeper2026-04-26

We take concerns like this seriously. Keeper offers a 14-day free trial, and after that, a subscription is required to continue using the service. In some cases, charges may also occur when a return is prepared and filed, since filing is included as part of the paid plan. We do respond to all emails, but during peak tax season response times can be longer than usual. If you haven’t heard back yet, please reach out to us at [email protected] so we can look into this directly and make it right.

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Georgia VanNewkirk · 1 review · Verified · Experienced 2026-04-18 ·

This is the best tax expert I have ever…

This is the best tax expert I have ever used. It helps me organize my expenses so much. I don't know how i did it without keeper.

Reply from Keeper2026-04-26

Helping you stay organized throughout the year is a big part of what we aim for, so it’s awesome to hear that’s been valuable for you. Thanks for sharing your experience!

M
Mark Bonacic · 3 reviews · Verified · Experienced 2026-04-15 ·

Waited till the last minute

Waited till the last minute. Got a little nervous, then I remembered keeper tax. easy peasy donw with a refund! Dont be skeptical. These guys are legit and fantastic

Reply from Keeper2026-04-26

Cutting it close can definitely be stressful, so we’re glad we could help you get everything sorted in time. Appreciate you giving us a shot!

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Zachariah Rippey · 1 review · Verified · Experienced 2026-04-15 ·

the best in the game

the best in the game, keeps all my transactions in one place and lets me add stuff easily as well, helpful chat bot, and great experience

Reply from Keeper2026-04-26

Keeping everything organized in one place is a big part of what we aim to do, so it’s great to hear that’s been working well for you. Appreciate you sharing your experience!

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Jayme Negron · 2 reviews · Verified · Experienced 2026-04-15 ·

Amazinggggg

Reply from Keeper2026-04-26

Thanks for being part of Keeper and for sharing your experience!

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Nikki · 2 reviews · Verified · Experienced 2026-04-15 ·

A life saver for a broke college student doing contract work on the side.

As a college student doing contract work on the side, the high amount of taxes being owed was crazy to me considering how I make next to nothing a year (less than 10k). Keeper is able to help me save hundreds of dollars, and as a broke college student, every dollar matters. Last year when I made more money, Keeper brought my federal tax down from $1,200 to $400. This year it got me from $400 to $0. Even though Keeper costs $200 a year, I'm still saving about half of the money owed in the end and that's what matters to me.

Reply from Keeper2026-04-26

Stories like this are exactly why we built Keeper. Being able to reduce what you owe and make taxes feel more manageable—especially on a tight budget—really matters. Thanks for trusting us to help.

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Ivan · 1 review · Verified · Experienced 2026-04-16 ·

Efficient

Efficient, Effective, and Intuitive

Reply from Keeper2026-04-26

That’s great to hear—we put a lot of effort into making the experience smooth and intuitive, so it’s nice to know it’s working the way it should. Appreciate you sharing!

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Nicole Lohmann · 1 review · Verified · Experienced 2026-04-15 ·

Best self portal for 1099's

Keeper always gets me the right deductions and its program is dummy proof so no mistakes or accidents. I've used them for the last 3 years and I dont have one complaint!

Reply from Keeper2026-04-26

Accuracy and ease-of-use are both priorities for us, so it’s great to hear that’s been your experience over the years. Thanks for sticking with us!

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Proshanjit Das · 2 reviews · Verified · Experienced 2026-04-15 ·

fairly easy and quick to file my taxes…

fairly easy and quick to file my taxes with keeper.

Reply from Keeper2026-04-26

We’re glad the process felt quick and manageable. That’s exactly what we’re going for—thanks for taking the time to leave a review!

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Ellen K · 1 review · Verified · Experienced 2026-04-13 ·

It is so simple to use!

Reply from Keeper2026-04-26

We’re happy to hear it’s been easy to navigate. Making taxes feel less complicated is always the goal—thanks for sharing!

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Sedale Jones · 1 review · Verified · Experienced 2026-04-14 ·

Easy and Simple The app is the First…

Easy and Simple The app is the First thing I purchased when I opened my business account 100!

Reply from Keeper2026-04-26

Starting off on the right foot makes a big difference—glad we could be part of that. Appreciate you choosing Keeper early on!

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Alexander Dickerson · 1 review · Verified · Experienced 2026-04-14 ·

Easy process start to finish

Easy process start to finish. I was skeptical because most Instagram ads I see don't have the product to back up the ad spend. Highly recommend for any small business owners.

Reply from Keeper2026-04-26

We understand the skepticism—there’s a lot out there. Glad we were able to deliver a solid experience and earn your trust. Appreciate the recommendation!

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Gary Tackett · 3 reviews · Verified · Experienced 2026-04-13 ·

It was the most simple and easy way to…

It was the most simple and easy way to file taxes for a W2 and 1099 side hustle musician and it automatically took into account the expenses it usually takes so long to find in bank records.

Reply from Keeper2026-04-26

It’s great to hear it worked well for both your W-2 and side income. Bringing everything together in one place is what we aim to do—thanks for sharing!