Kensington Furniture (kensingtonfurniture.com) has a 4.9 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
First your salesmen was friendly, knowledgeable n worked with us to get us a good deal. Your staff was able to get us a quick delivery
Thank you for your kind words & for choosing Kensington. August & I are grateful. Michael/Store owner
Matt was very helpful, knowledgeable, and provided a pleasant experience.
Yolanda was an excellent salesperson. She answered all our questions and wasn’t at all pushy.
Thank you for your kind words & for choosing Kensington, Michael/Store Owner
Very positive experience with Brenda. She let us browse on our own with no pressure. We made a purchase and look forward to receiving our new dining chairs
Great to hear we served you well. Thank you for choosing Kensington. Brenda & I are grateful. Michale/store owner
My rep was fantastic. I was struggling to find a sofa to fit my space and he was incredibly patient and kind!
Fantastic place! Huge section with great quality stuff! Matt our sales person was awesome - very helpful and not pushy! Highly recommend this place!
wonderful to hear. Thank you for sharing & for choosing Kensington. Michael/Store owner
Very personable and knowledgeable salesperson Brenda.
Thank you for your kind words & for choosing Kensington. Brenda & I are grateful. Michael/store owner.
Barbara was very helpful. She is an absolute asset to the company.
thank you for your kind words & for choosing Kensington.
All of the sales personnel were very helpful and took the time to show us what we needed.
We were able to exchange our mattress for one that will be better for us
Happy we are able to help. Wish you a great night's sleep every night. Michael/Store Owner
Steve greeted us at the door when they first opened on Sunday and was awesome helping us and answering our questions.
thank you for your kind words and for choosing Kensington. Michael/Store Owner
Steve was extremely helpful taking us around the store, and even suggesting some items from the outlet to save us money.
Thank you for choosing Kensington and for your comments. Michael/Store owner
The salesperson, Brenda Platt, was very knowledgeable, worked with me and understood my preferences. Patient, spent 2 hrs with me. Was very pleasant and answered all my questions and addressed any concerns I had. Helpful suggestions for my purchases and delivery of I.e. access to home, width of doorway, stairs etc. great selection of furniture and options to choose from in the store. One stop shopping, prices seemed equilivant to similar stores. Quality furniture and excellent financing terms. Staff personable, store nicely laid out, excellent presentation, clean etc. my first time there, highly recommend. Quality, selection and pricing of furniture, staff made it an enjoyable experience. Plus I found the pieces I was looking for .
I left one voicemail message to my salesman after the sale asking if I needed a boxspring for the bed frame I ordered, no return call. I called main number for the store and spoke live to another salesperson who said she'd look into it . I never got a call back. The frame was delivered just fine but I DID need a boxspring and I had to scramble and buy from a local seller so that my guests had a bed to sleep in over the 4th of July holiday. When the salesman called me back AFTER the holiday, he was defensive that I did not say I needed a boxspring when I ordered the frame. Store needs to return phone calls when you have a question about the product prior to delivery.
1st we're sorry we did not help, serve you as we should. Thank you for sharing. Michele , our store manager will be reaching out today. Michael/Store owner.
thank you
The salesman was knowledgeable and helpful.
David was so helpful in helping me choose my perfect mattress! He walked me through first with testing my sleeping stress points using this sensory bed and helping identifying what type of mattress type would best suit me. He was so knowledgeable and I learned so much about mattresses I wasn’t expecting to learn! He was incredibly patient and very personable. My family has been buying furniture from Kensington since I was a kid and it was great to come back as an adult making one of my first big purchases for myself!
Lisset is always so helpful so helpful. And also Michelle :)
Thank you for your kind words & for choosing Kensington. Michele. Lisset, & I are grateful. Michael/Store owner
From the time I walked into the showroom I felt comfortable and not pressured at all. Matt was knowledgeable, kind and patient sine I am battling Stage IV cancer and am slow and weak. He showed me around to different bedroom furniture for our 5 year old granddaughter & I liked the first one he showed me. We were working with limited space since our shore home is not large but perfect for us. Now waiting for our delivery to surprise Lula.
God bless you. We are praying for you an look forward to helping you for years to come. Grateful for your kindness. Michael/Store Owner
Brenda and Kevin were awesome! Patient, informative, helpful, with lots of creative ideas and options. We came in to buy one piece of inexpensive furniture for our living room. Walked out of Kensington refurnishing two outside patio locations plus a better piece of furniture for our living room. Good sales people, I think.
what an awesome & kind review. Thank you for making our day knowing we served you as you described.Brenda, Kevin, & I are so grateful. Michael/store owner
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