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Construction & Manufacturing

Kent Trade Frames

35 reviews

4.935 reviews
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About Kent Trade Frames

Data updated
Website
kent-tradeframes.co.uk
Category
Construction & Manufacturing
Location
United States
Status
Unclaimed
Last 12 months
9 reviews
Replies to negative
0% (0/1)
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Is Kent Trade Frames legit?

Kent Trade Frames (kent-tradeframes.co.uk) has a 4.9 out of 5 rating on OK.one, based on 35 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

c
customer · 6 reviews · Experienced 2026-06-15 ·

Wonderful new windows and doors.

We had the whole house fitted with new windows including a new front door, 2 internal doors and rear french doors. From the consultation and estimate by Paul to the lovely fitters, Lee, George and Paul, we received the best service. They were friendly and professional, made little mess and always cleared up after themselves. The windows look amazing and have made such a difference to our house. Great value for money and quality. We would highly recommend and will be using them again in the future to replace the cladding on our house.

D
D. Davis · 13 reviews · Experienced 2025-06-27 ·

We first used KTF 9 years ago for a…

We first used KTF 9 years ago for a couple of windows and were so pleased that we hired them again to build our conservatory. They did another fantastic job, proving to be polite, accommodating, and professional from start to finish. We recently used them a third time for our front door, and their superb workmanship and quality remain excellent. We have complete confidence in KTF!

M
Michael Marsh · 5 reviews · Experienced 2026-05-06 ·

Excellent

We recently had our new windows fitted by Kent Trade Frames and the whole experience was excellent from start to finish. Paul was professional and helpful in answering all of our questions. The fitters, Gary and Sam were friendly, tidy, and paid great attention to detail throughout the installation. We had a few minor issues which Simon soon rectified, the windows and front door look great. We were especially impressed with how clean everything was left afterwards. I would highly recommend them to anyone looking for quality windows and reliable service.

A
Alison Taylor · 4 reviews · Experienced 2026-05-15 ·

Extremely disappointed

Our dealing with the company have been very disappointing at every stage. They have supplied fascia; soffits and guttering. Be sure to see samples of the materials you want used. Our specific requests weren't met. The office staff can be rude. Check for any sharp tacks or screws left on the ground. The gutter overflowed and the corners required tightening / lifting. The company did send a different fitter promptly to fix the situation.

C
Consumer · 2 reviews · Experienced 2026-04-28 ·

Seven windows just fitted by Kent Trade…

Seven windows just fitted by Kent Trade Frames and could not be happier. Thank you to Lee and George the installation was smooth and professional with respect for our property. Everything was done on time, with great care taken throughout. Thank you to Paul who patiently dealt with my order after I changed my mind on openers! Thoroughly recommend, great from start to finish and will be using again🙂

A
Alison Lewin · 4 reviews · Experienced 2026-04-24 ·

Excellent Service

Very happy with the new doors and window fitted by Paul. My partner spoke very highly of his work throughout. Thank you to Simon for his initial consultation and suggestions for the window and doors. The kitchen feels much lighter already and it means we'll be able to use the patio better.

Reply from Kent Trade Frames2026-04-27

Thank you for your feedback and also for your valued custom.

V
Valerie Bell · 3 reviews · Experienced 2026-03-19 ·

From the first contact to the…

From the first contact to the completion of the windows and doors being fitted, everything has been a breeze. Pleasant, friendly and helpful people who go over and above what I expected from a company. Highly recommend and I am delighted with the finished results.

R
Rebecca Isted-Jones · 9 reviews · Experienced 2026-02-17 ·

Couldn’t do any better

I am absolutely made up by the service from Kent trade frames -from start to finish they have been excellent .Installation was amazing .The guys were lovely and went the extra mile to make it look fantastic .I really can’t thank you all enough for it .Its made a big difference to our once cold draughty house .110% recommend

f
firoz Ahmad · 4 reviews · Experienced 2025-12-17 ·

I am very seticfied

C
Coleen Bates · 1 review · Experienced 2025-07-14 ·

We had a new back door and sealed…

We had a new back door and sealed windows replaced yesterday. Cannot fault the service from quote to fitting. Thank you Paul, Simon and Anthony for making this so hassle free. Would definitely recommend to anyone.

Reply from Kent Trade Frames2025-07-15

Hi Coleen, Thank you so much for taking the time to write your review. We will pass your positive comments on To Paul, Simon and Anthony who will be happy to hear that you are delighted with your install.

J
Jennifer Harris · 3 reviews · Experienced 2025-04-27 ·

An excellent service

An excellent service from Dean and the whole team. From beginning visit to finished fitting, they have always been professional, polite and efficient. The finished windows and doors (whole house) look stunning and we are very pleased. Their price was also very competitive and included things like the sills which other companies charge extra for. Would highly reccomed Kent Trade Frames to anyone looking for new windows or doors and we would 100% use them again.

Reply from Kent Trade Frames2025-07-15

Thank you Jenny, we really appreciate your time taken for this review and we are so very pleased that you are delighted with our products and service. Enjoy your new windows and doors and Thank you for your kind words and custom. KTF Team

J
JoSimmonds · 6 reviews · Experienced 2025-07-04 ·

Bifold Doors

What a purchase of bifold patio doors. From the initial quote, site survey, admin support culminating in today’s installation, the service, efficiency, support and workmanship couldn’t have been any better. Thank you so much. You will be my first call for my next project.

Reply from Kent Trade Frames2025-07-08

We really appreciate your time and kind words. We look forward to helping you with any future projects and hope you enjoy your new Bi Fold doors. Have a lovely day.

J
Julie Clay · 14 reviews · Experienced 2025-04-24 ·

New front door

I had a new front door fitted yesterday and I cannot express how delighted I am with it. The fitter (Paul) arrived on time and worked tirelessly until the job was finished and getting the old door out was not easy! Once finished the area was left clean and tidy. Paul explained how the door operates and didn't leave until I was happy with how do open and lock the door! The service provided by the whole team at Kent Trade Frames from quotation to fitting has been amazing. The team are friendly and very helpful, nothing is too much trouble . I have used them previously, will definitely use them again and are highly recommended

Reply from Kent Trade Frames2025-07-08

Thank you so much for your review. We really appreciate your feedback and are so happy that you are delighted with Paul's work and advice. Enjoy your new door. From the KTF Team

B
Becky Willans · 1 review · Experienced 2025-04-07 ·

New windows and doors

Ive just had 6 new double glazed windows, a new back door and a new front door fitted by Kent Trade Frames. I am absolutely delighted with the results. The initial meeting with Dean was brilliant. He understood what requirements were necessary to improve my home. He was knowledgeable and explained about the different windows and doors and their benefits in depth. He helped guide me through the options without any pressure. The installation of the doors and windows by Colin and Richard was smooth and professional. They created very little mess and cleaned before finishing the job each day. They were both very polite and able to answer any questions I had about the fitting process. The quality of Colin and Richard’s work and the quality of the windows and doors has made a noticeable difference to my home. It feels warmer and looks beautiful both inside and outside. I would highly recommend Kent Trade Frames and a big thank you to Dean, Colin, Richard and the whole team for such a positive and stress free experience.

Reply from Kent Trade Frames2025-04-17

We are delighted that your Installation met all your requirements and expectations and wholeheartedly thank you for trusting us with your home renovations. We will pass your comments on to Dean, Colin and Richard who will be delighted to hear this. Enjoy your Easter weekend from the KTF Team.

L
Laura Pike · 4 reviews · Experienced 2025-03-20 ·

Excellent from start to finish!

We recently had new double glazing and bi-fold doors fitted by Kent Trade Frames and couldn’t be happier with the results. From the very beginning, Dean was fantastic—knowledgeable, patient, and never pushy. He really listened to what we wanted and helped guide us through the options without any pressure. Thanks to Lee and George the installation was smooth and professional, and the quality of the windows has made a noticeable difference to both the warmth and look of our home. Everything was done on time, with great care taken throughout. We’d highly recommend and a big thank you to Dean and the whole team for such a positive experience!

Reply from Kent Trade Frames2025-04-17

Thank you for your fantastic review. We are so happy that you have had such a positive experience and we are so very appreciative of your kindness and sharing this with us. Lee, George and Dean will be so pleased to hear that you are happy with their services. Wishing you both a lovely Easter weekend from all at KTF.

T
Tina Portman · 13 reviews · Experienced 2025-03-24 ·

5 star service

I recently had six windows and a new front door fitted. A friendly member of the team visited to take measurements and discuss our requirements. There was no hard sales pitch unlike our companies I had experienced. The price was very competitive and the fitting took three days. Both fitters were highly skilled and very professional. The final products look amazing. I’m very pleased with the end result:

Reply from Kent Trade Frames2025-04-17

Thank you for taking the time to post your review. We are delighted you are happy and we will pass on your positive comments to the team. Have a fantastic Easter weekend from all at KTF.

W
Wouldn`t you like to know Anonymous · 10 reviews · Experienced 2025-03-14 ·

Absolutely brilliant service

Absolutely brilliant service. Have used before and will use again. Went over and above to provide excellent products (bathroom windows) at really good prices and service both during and after, award winning. Wish more companies were like this. Thanks guys.

Reply from Kent Trade Frames2025-03-31

Thank you for your kind words and we are so very pleased that you are happy. With sincere thanks and appreciation. KTF Team.

R
Ricky Stephens · 1 review · Experienced 2024-07-30 ·

New windows and door

New windows and door, been 7 months now and no problems what so ever, would highly recommend, the salesmen was not pushy and the widows does what they say on the tin

Reply from Kent Trade Frames2025-03-31

So pleased that you are happy. Thank you so much for your input. We sincerely appreciate your recommendation. With gratitude.

P
Peter F · 7 reviews · Experienced 2025-02-14 ·

Lovely windows and great service

Kent Trade Frames fitted new windows, patio doors, front and back doors in our house. The whole process was quick and easy, and everything was finished to a high standard. Dean their representative was very professional, and the office staff and fitting teams were helpful and friendly. I would definitely use the company again for any future requirements. Thank you.

Reply from Kent Trade Frames2025-03-31

So pleased that you are happy. We really appreciate your 5 star review. Sincere gratitude from the team.

L
Lynette Harris · 74 reviews · Experienced 2025-02-13 ·

Fantastic products and service

Fantastic products and service. Installed a large bay window, 3 bedroom windows and a front door with cladding. Completed over 2 days, left everything spotless. Wonderful service from start to finish

Reply from Kent Trade Frames2025-03-31

Thank you so very much for your review. It really is appreciated so very much. We will pass your positive comments on to our Fitting team. With Thanks.