Kentfaith provides you with professional photography accessories: camera tripods, dslr backpacks, flash, microphones, lens filters, adapter for better photography.
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Is Kentfaith legit?
Kentfaith (kentfaith.com) has a 3.1 out of 5 rating on OK.one, based on 579 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 34% give 1 star; The business has replied to 88% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers had a great experience with this company. Many loyal customers frequently praise the remarkably affordable prices, solid build quality, and dependable performance of the various photographic accessories and filters available on the website. Shoppers also deeply appreciate the exceptionally fast delivery service and reliable packaging that consistently ensures delicate items arrive safely and right on time.
However, some people mentioned occasional issues with their orders, noting delayed international shipments, missing packages, and frustrating tracking confusion during transit. A few reviewers were clearly not happy with receiving defective items and experiencing unhelpful customer support responses regarding complicated refunds and returns.
Auto-generated from all reviews of this business. For reference only.
Missing items. They split the delivery and only delivered half. Then said it was all in the same delivery, Took it up with PayPal but they were unable to do anything as they had been provided with proof of delivery. Awful company to deal with.
After leaving this review. They sent the other half of the delivery.
Reply from Kentfaith2026-01-20
Dear Customer:
We sincerely apologize for any inconvenience this may cause. We understand you have not yet received your package.
Upon verification, we have found that the first package was successfully delivered to the address you provided, and we have provided proof of delivery.
To make up for your inconvenience, we have resent the item to you free of charge. Tracking number: UK3861550640
The second package is currently en route.
If you have any questions or need further assistance, please feel free to contact us:
[email protected]
Thank you for your understanding and support.
Sincerely,
Kentfaith
I'm a amateur/hobby photographer, so my review probably only applies to hobby level photographers, as far as judging equipment quality. I've been pleased with my purchases from Kentfaith and they seem to be a good balance between quality and affordability. I've purchased lens filters, a tripod and some other accessories. All the purchases have been smooth, easy and without issues. Based on my experience, I no reservations about purchasing from Kentfaith again in the future.
Kentfaith products are awesome: well built, solid, reliable and well priced. There's plenty of useful filters, adapters, batteries and all sort of photography equipment which you can rely on to improve your photos and videos. 100% recommended.
I have been buy products from this company for two year, and have nothing but great things to say about them. What I really question is why the competition sells the same product for so much more money? The KF filters and other products are first class.
The product I ordered was delivered quickly. The quality is top notch. It fits my camera perfectly. The filters are very good quality and deliver great image results.
The quality of Kent Faith products are very good. The optical quality of their filters is outstanding, and they are very well priced. The tripod is great, but lends itself to be easily scratched.
I have several tripods, big and small, always great equipment, great service. They are my go-to items for my streaming service.
Sturdy, great design, easy to carry
Absolutely crazy, stress inducing process. 1/3 of the products turned up, and the time I spent chasing and freaking out and getting bad stuff mid-deadline was terrifying, just go into a legit store and buy what you need. Not worth it.
Reply from Kentfaith2026-01-14
Dear customer,
Thank you for your feedback. We sincerely apologize for the order logistics issues you encountered.
Our store has different warehouses, such as in China, Germany, Australia, the UK, and the US. To ensure you receive your package as quickly and safely as possible, we split the order based on warehouse inventory. You will see your package marked as track 1, track 2, etc. in your order account.
We are very sorry that the order did not provide you with a good experience. If you receive a product with problems, please provide your order number and a picture of the problem to our after-sales email: [email protected]. We will handle the issue properly for you.
At the same time, we will also report this to the relevant department to optimize the order logistics information page.
Thank you for your feedback, and we hope to receive your reply soon.
Best regards,
Kentfaith
I purchased a Kentfaith tripod and and took it to Antarctica.
I purchased a Kentfaith tripod and a fluid head for it. It is light, portable and very good quality. My son and I love it and took it overseas (Antarctica & South America) and it was perfect for the job. I recommend these products highly.
I was very happy with the customer service from Kenfaith. I requested info on filter combinations I wanted to work together and the customer service department made some great reccomendations which work very well for me. Thank you KF, great service and great products.
Never had any single problem with their products. I shoot analog and their UV filters protect my lenses perfectly, also I tried their cleaning kit and I’m very satisfied.
10 out of 10, would recommend :)
I'm always very pleased with how the company operates. Fast delivery. Excellent customer support. The product is completely worth the price. I really like the gift lens cleaning wipes. I use them for my glasses too.
Kentfaith seems to me to be a company who has the budget minded consumer in mind, such as myself. In the past several years I have purchased a tripod and different filters and have been very satisfied with their products.
If your on a tight budget I can say my purchases and their customer service have been very good👍.
Once I bought a tripod in a flsh sale in 0.1 cent there was a problem to send it to me so they ask me to choose something else and they send me an nd filter just for 0.1 cent. its the first company that don't argue with the costumer. they have great products. they have Free shipping worldwide - its amazing !!!
Thank you K&F
Horrible Chinese low quality products that isn’t even worth the cheapPrice
We bought a camera for our daughter, and it is the poorest build quality, 1990 ish interface, lousy screens and with a horrible loudspeaker that sounds like something from a 1 dollar toy.
All is shipped from China, and to return you have to ship back to China and wish for luck. Don’t buy!
Reply from Kentfaith2025-12-31
Dear customer,
We are very sorry for the inconvenience caused to you. We have noticed the issues you reported regarding the speaker malfunction and the poor quality of the menu buttons.
To better assist you in resolving the issue, please provide a specific video or detailed explanation so that we can confirm whether it is a quality problem.
If it is confirmed to be a quality fault and cannot be repaired, we can offer you a refund without the need for a return.
If you have any questions or need further assistance, please feel free to contact us at [email protected].
Thank you for your understanding and support.
Best wishes
K&F CONCEPT
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