Excellent bike works great highly…
Excellent bike works great highly recommend the bike well worth the price.
Kingbullbike (kingbullbike.com) has a 4.0 out of 5 rating on OK.one, based on 54 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 63% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 83% of negative reviews; 37 of them were added in the last 12 months. Last updated 2026-08-10.
Excellent bike works great highly recommend the bike well worth the price.
Cool bike. I like Kobe. Go lakers.
Ordered 2 bikes from Kingbull. One of the bikes was the Kingbull literider 2.0. Wow! How fun it is! Easy to maneuver. Had to figure out the cadence sensor which didn’t take long. Being in my 50’s I was a little worried about riding since it has been over 20 years. I couldn’t be happier with this purchase. Also had to buy the bigger seat which I think is a must. Quality is excellent. Still waiting on hubbies (Ex Titan) so he rode around on my bike too. Customer service at Kingbull is outstanding! Every question or concern has been answered right away. Top notch!
Thank you so much for sharing your experience with us! We’re thrilled to hear how much you’re enjoying your LiteRider 2.0—it really is a fun ride 😊 It’s especially great to know it helped you feel confident getting back into biking after so many years. We appreciate your feedback on the seat as well—that’s very helpful for other riders! We’re also glad our customer service team could support you promptly along the way. We hope your husband receives his Ex Titan soon so you can both enjoy riding together. Thanks again for your trust and support!
Kingbull has provided a great product at a great price. Their customer service is truly top notch and you can tell they care about their customers. Very pleased with our experiences and will continue to recommend them.
Thank you so much for your kind words and support! It truly means a lot to us. We're delighted to hear that you're happy with both our product and service. We’ll continue doing our best to provide great experiences, and we really appreciate your recommendation!
Customer service was good in responding to questions and my son loves his bike.
Thank you so much for your kind words! 😊 We’re really happy to hear that your son loves his bike—that’s what it’s all about! It also means a lot to know our customer service team was helpful and responsive. If you ever have more questions or need anything, we’re always here for you. Enjoy the rides! 🚴♂️⚡
This is my 1st E-bike! The bike is fun to ride. It’s very easy to use. No issues really. Seems to be a good bike. But the customer service puts it in the next level. They answered every email. They helped tracked my accessory package. Even the folly email where I couldn’t find the keys. They answered. Lol 2nd day had a flat. They were so nice. Sent a pic to them of the flat, they sent a replacement tube.
Thank you so much for your amazing review! 😊 We’re thrilled to hear your first e-bike experience has been fun and easy to use—that’s exactly what we hope for every rider. It truly means a lot that you noticed our customer service. Whether it’s tracking a package, answering quick questions, or even helping find those “missing” keys 😄, we’re always happy to help. Sorry again about the flat on day two, but we’re glad we could get a replacement tube to you quickly and keep you riding. If you ever need anything else, we’re always just an email away. Enjoy every ride! 🚴♂️⚡
There customer support has been super amazing an the Ranger i purchased is honestly perfect I can’t wait to hit some trails
Thank you so much for your kind words! 😊 We're really happy to hear that you had a great experience with our support team and that you’re loving your Ranger. It means a lot to us! We hope you have an amazing time out on the trails—ride safe and enjoy every moment! 🚴♂️
This company has been so efficient in emailing be back on an concerns I had. They have went above and beyond for me and it makes me buying a kingbull hunter 2.0s that much better.
Thank you so much for your kind words and support! We truly appreciate you taking the time to share your experience. We’re thrilled to hear that our team has been able to provide the support and service you deserve. Your satisfaction means a lot to us, and we’re excited that you chose the Kingbull Hunter 2.0S. We hope you enjoy every ride and have many amazing adventures ahead. If you ever need anything, our team will always be here to help! Best regards, The Kingbull Team
I just got the kingbull bike and I am absolutely in love with it, take it to work everyday. The charge is fantastic, it’s a 40 minute ride and I can get there and back with no issues.
Hi there, Thank you so much for your amazing feedback! We’re thrilled to hear that you’re loving your Kingbull bike and using it for your daily commute—that’s exactly what we designed it for. It’s great to know the battery performance is meeting your needs and making your 40-minute ride smooth and reliable. Your support truly means a lot to us! Ride safe and enjoy every mile—we’re always here if you need anything. Best regards, Kingbull Team
Five stars! So easy to work with on any concerns. Customer service goes above and beyond to make it right. I am very pleased with my new Hunter 2.0s. A fantastic bike that rides like a dream.
Thank you so much for the amazing five-star review! We’re thrilled to hear that you had such a smooth experience and that our team could go above and beyond to support you. It means a lot to know you’re loving your new Hunter 2.0s—riding like a dream is exactly what we hope for! 🚴♂️ If you ever need anything in the future, we’re always here to help. Enjoy the ride! Warm regards,
This bike has been amazing! My son saved and saved, did so much research on ebikes and has been so happy that he went with Kingbull. We reached out to their customer service team regarding one small issue and it was addressed and handled immediately without hesitation. We will definitely be adding more Kingbull ebikes to our household very soon. Thanks again.
Thank you so much for sharing your wonderful experience! We’re thrilled to hear how much your son is enjoying his Kingbull e-bike. We love hearing stories about riders who put so much thought and effort into choosing the right bike, and we’re honored that he chose Kingbull for his first e-bike experience. We’re also glad our customer service team was able to quickly address the issue and provide the support you needed. Taking care of our riders is always our priority. Thank you for your trust and support. We’re excited to welcome your family back for more Kingbull e-bikes in the future. Wishing your son many safe and enjoyable rides!
I needed to contact the company about an issue with the seat on my new bike and they were immediately responsive! They reached out and immediately fixed the problem and sent out a new seat! I will recommend this company and their bikes to my friends!
Thank you so much for your kind review! We’re happy to hear that our customer service team was able to quickly assist you and resolve the issue with your new bike seat. Providing a great ownership experience is just as important to us as building quality bikes, and we’re always here to support our riders whenever they need us. We truly appreciate your recommendation and your support. We hope you continue to enjoy your rides, and we look forward to being part of many more adventures with you!
I bought the Kingbull Rover 2.0 and was shipped for free within one day over a weekend. It arrived in perfect condition in just a couple of business days. The bike was super easy to mount and is well built. I took several short rides and it performed incredibly well both on the road and bike trails. I would like to give them kudos for their customer service. I also bought the more comfortable seat but had trouble remove the bolt holding the stock seat to the stem and ended up stripping it. I emailed the company and they responded on the same day indicating that they would send me another stem on the same day. I strongly recommend buying products from this company.
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying your Kingbull Rover 2.0 and that it arrived quickly and in perfect condition. It’s great to know the bike is performing well for you on both roads and trails—that’s exactly what we aim for. We also truly appreciate your kind words about our customer service. We’re always here to help, and we’re glad we could quickly resolve the issue with your seat stem. Your recommendation means a lot to us. If you ever need anything else, please don’t hesitate to reach out. Enjoy your rides and stay safe!
Customer service, is fast and responsive.
Thank you for your kind feedback! We’re glad to hear that you had a great experience with our customer service team. Providing fast and responsive support is something we truly value, and we’re always here to help whenever you need us. We appreciate your support and hope you continue to enjoy your Kingbull experience!
Bought this ebike fat tire mountain bike for my son as a Christmas present assembled and waited for the weather to warm up for use in April. His first time riding the bike the front wheel fell off. I tried reaching customer service using several of the emails on the site for several weeks and finally got a response from Wolfie . They shipped a replacement fork and after a few weeks it arrived. I replaced the fork and took it to a local reputable bike shop to confirm everything was installed properly and got the OK. Boy went out again on the bike and boom wheel falls off again. I contacted customer service which made me take a video of the bike in which they diagnosed that the wheel axle was not properly installed and the best they could do since the bike has been in use is send another axle even though the fork is bent now and the wheel will not attach. RUN from this company as you will be throwing your money away.
We’re truly sorry to hear about your experience, and we understand how frustrating this situation must be—especially when it involves your son’s safety and enjoyment. After your initial contact in April, we responded as quickly as possible and provided a replacement front fork free of charge once the issue was identified. As noted, the front wheel assembly requires manual installation, and in many cases, issues like wheel detachment are related to improper axle installation or insufficient tightening before riding. Even so, we did not hesitate to support you with replacement parts at that time. Following your most recent message, we carefully reviewed the video you provided. Based on our assessment, the repeated issue appears to be caused by the front wheel axle not being properly secured before use. This can unfortunately lead to the wheel loosening during riding and, in turn, damage to the fork. We understand you mentioned having the bike checked by a local shop, and we respect that effort. However, after several months of use, if there had been an inherent product defect, it would likely have been evident from the very beginning rather than occurring intermittently. As a gesture of continued support, we offered to send a replacement axle to help resolve the root cause. Regarding the fork, it falls outside the warranty coverage under these circumstances, which is why we’re unable to provide a free replacement. We sincerely apologize if this feels disappointing, but we aim to apply our warranty policy fairly and consistently. In addition, our support team has already worked to secure an alternative solution for you—please kindly check your inbox for further details. We truly value your feedback and will continue working to improve both our products and service. If you’re open to it, we’re still here to help you get the bike safely back in working condition. Thank you for your understanding.
Let me start by saying if there were more stars to give id give them a million! Kingbull bikes as a company and their customer service team have been exceptional! Being new to the Ebike world i wanted something cool, reliable, can seat a passenger or 2 (my kids age 4&5) and has cool features all for a great price and thats exactly what I found with the kingbull ranger bike. At 700-800 dollars on special this bike is packed with features you wouldnt think exist on an Ebike. Cruise control, pedal assist, 7 speed Shimano gears, hydraulic brakes, long Cafe style racer seat with buddy extension and the list goes on. Reached out to customer service before purchasing with questions regarding warranty, accident coverage, and other small questions and had a reply within a couple hours with all the information needed in a detailed breakdown. With that display or customer support I immediately purchased the bike. And when I forgot to add something to my order they took care of it without hassle and even offered to send a gift. Overall im 1,000,000 percent happy with my purchase and even happier its with a great company that cares about their customers. Unlike these other companies that sell you a cheaply made bike (koomi) with a 3 month warranty Kingbull gives you 2 WHOLE FREAKIN YEARS!!!! Talk about peace of mind. Thank you again kingbull yall rock!
Wow—thank you so much for this incredible review! We truly appreciate you taking the time to share your experience, and your kind words mean the world to our entire team. We’re especially happy to hear that your Ranger bike has been a great fit for you and your family. Knowing that it brings both fun and practicality—whether it’s cruising around or riding with your kids—really makes what we do worthwhile. It’s also wonderful to hear that our customer support team was able to assist you promptly and make your purchasing experience smooth and enjoyable. We always strive to provide not just a great product, but also reliable and responsive service every step of the way. Your recognition of the bike’s features, value, and warranty truly means a lot to us. We believe every rider deserves both quality and peace of mind, and we’re glad that came through in your experience. Thank you again for your support and trust in Kingbull. We hope you and your family enjoy many more amazing rides together! Ride safe and have fun!
Kingbull customer service has exceeded expectations. They have been very responsive and accommodating. They even gave me a free gift to go along with my ebike. If you're considering buying you can have peace of mind knowing that this company will be there for you.
Thank you so much for your kind words and support! We’re truly glad to hear that our customer service team exceeded your expectations. Providing responsive and reliable support is something we care deeply about, so it means a lot to know you felt well taken care of throughout your experience. We’re also happy you enjoyed the small gift—it’s our way of saying thank you for choosing us! Your recommendation and trust mean everything to us. We’ll continue working hard to make sure every customer feels the same level of care and confidence. Wishing you many great rides ahead—enjoy your ebike!
Replaced my crank arms and pedals instantly after I reached out
Hi, Thank you so much for your kind words! We’re really glad to hear that the crank arms and pedals were replaced quickly and that everything went smoothly for you. Providing fast and reliable support is always our goal, so it truly means a lot to know you had a positive experience. If you ever need anything else, feel free to reach out — we’re always here to help! Best regards,
I have recently purchased an ebike from Kingbull. Before making the purchase I hit Kingbull with a lot of questions. With a lot of ebike companies you do not get any communications from them when you contact them, but Kingbull promptly and accurately answered everyone of the questions I had (which were many!). This enabled me to make the purchase I did, and I am very happy with the purchase I made. Unfortunately for me, a few days after I made the purchase the price dropped on the bike I bought. But fortunately after I contacted Kingbull about this, they made it right with me! It is so refreshing to deal with a company who tries so hard to make the customer happy! BY the way, once I opened the box up, everything is packaged well and the bike is really nice!
Hi there, Thank you so much for taking the time to share your experience! We're truly glad to hear that our team was able to answer all your questions and help you feel confident in your purchase—that’s exactly the kind of support we strive to provide. We also really appreciate your understanding regarding the price adjustment, and we're happy we could make things right for you. Your satisfaction means a lot to us, and it’s great to know that our efforts made a positive difference. It’s wonderful to hear that your bike arrived safely, well-packaged, and lived up to your expectations. We hope you enjoy every ride ahead! Thank you again for choosing Kingbull 🚴♂️ Best regards,
I have been extremely happy with my King Bull experience. Not only is my Rover “as advertised” and then some, but I misplaced a bolt in the relatively simple final assembly process. I contacted King Bull through contact us on their website. It happened to be during the recent Holiday weekend. I then received a message from them saying, “we received your message and we are away for the holiday weekend and will contact you on Monday. Monday morning came and sure enough, I was contacted, they gave me the specs on the bolt, directed me to my local hardware store and for .85 cents and no lost days, I was riding my bike. So far, I couldn’t be happier with the quality of both the bike and King Bull’s customer service! Thank you King Bull!
Hi there, Thank you so much for sharing your experience! We're absolutely delighted to hear how happy you are with your Rover and your overall King Bull journey. It means a lot to us that you noticed both the quality of the bike and the support from our team. Even during the holiday, we always do our best to stay responsive and make sure you're taken care of as quickly as possible. We're especially glad the solution was simple and got you back on the road without delay! Your satisfaction truly motivates us to keep delivering the best products and service we can. Wishing you many smooth and enjoyable rides ahead! Thank you again for choosing King Bull 🚴♂️ Best regards,
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