Kittenfy (kittenfy.com) has a 4.5 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. 85% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 50% of negative reviews; 34 of them were added in the last 12 months. Last updated 2026-08-10.
Bought the Cat Dad/Mom/Employee Personalized T-Shirt from Pet Store. The design is adorable and the personalization was accurate, but the fabric isn’t as soft as I expected and shipping was a bit slow. Still a cute buy overall.
First I messed up on the address and they were able to fix it immediately. Their response time was so fast and they were so sweet.
The mugs are exactly like the photo and they’re so cute in person. Perfect size and great quality.
Everything was excellent!
I purchased a personalized cat mom mug. It arrived quickly and was exactly as shown on their website.
I highly recommend this product.
They filled the order correctly and in a timely manner. It was an easy process. The recipients of the gifts loved them.
L
LB · 1 review · Experienced 2025-10-20 ·
★★★★★
Don’t use! They wouldn’t respond to any comms…
They wouldn’t respond to any comms about returning a sweatshirt. Zero communication which is clearly just them ignoring. So have had to go Via my bank for them to resolve.
Love the mug! The ornament is really cute, too. A satisfied customer.
A
Alan West · 2 reviews · Verified · Experienced 2025-09-09 ·
★★★★★
Absolutely purrr-fect!
Absolutely purrr-fect!
I ordered a personalized cat mug with my two cats photos, and it turned out even better than I imagined. The artwork looks exactly like them. every little detail and expression is spot on. The colors are bright, the print qualty is amazing, and the mug feels solid and well-made.
Shipping was faster than expected, and the cutsomer service team was super kind and responsive when I asked for a small adjustment. It’s now my favorite mug and makes me smile every morning. Highly recommend Kittenfy to any cat lover! 🐾💕
Overall, I am happy with my purchase. However, I’m giving a 4-star review because I think the graphics on my mug are a little grainy, and they don’t look as sharp as they do on the website. Also, even though I paid for expedited shipping, the item arrived days after the delivery window—I was expecting the item to ship out from the warehouse earlier in order for it to arrive on time.