Kittwst (kittwst.com) has a 2.1 out of 5 rating on OK.one, based on 250 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 72% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-25.
Most reviewers were unhappy with their experience overall because the products failed to match expectations. Customers frequently complained that the items received were made of cheap fabric with printed patterns rather than the thick knitted garments advertised in the website photos. Many people also pointed out that the clothing sizing runs extremely small and the delivered materials feel entirely disappointing. Though some customers appreciated the attractive clothing styles, vibrant colors, and reasonable prices available on the site. A few shoppers also mentioned that browsing the online product selection and completing their initial purchases was a straightforward process overall.
Auto-generated from all reviews of this business. For reference only.What absolute junk ! This was the lowest quality printed product you can’t comprehend how bad it was after arriving. The lowest quality thin polyester material. Literally printed on plastic. Don’t get dooped ( I ordered as gifts and I don’t think goodwill will even take it as a donation)
I wish I had seen these reviews before I ordered. This is the worst polyester crap I’ve ever seen. It is not knitwear. It is polyester with a stamp on it of a design. Worst product I have ever seen. Can’t get any help from customer service about returning what a pile of garbage.
I placed an order and it stayed in "active" status for over 2 weeks and I have reached out to cancel the order and to see about a full refund and I have yet to hear anything back from anyone. I do belive this website is a scam and built to just steal money.
I’m so upset this company is definitely false advertising. They advertise these beautiful chunky wool clothes and what you actually get is crap made in china that’s so thin and I can not give these out as gifts. I’ve spent 125 pounds on what I thought was beautiful clothes . It’s so upsetting I now have to find more presents . I’ve notified my bank as this is definitely false advertising.Do NOT BUY
The images are of high quality and hinted at Icelandic workman ship In reality it is cheap rubbish made in china You will not get a refund Be warned, the sizes are hyper small the fabric is thin and cheap Absolute rubbish
Easy purchasing still waiting on my package to be shipped out.
My husband ordered 2 items for me from this company. They were supposed to be christmas presents, but as soon as he saw what they sent him he was so disappointed he went ahead and showed it to me. He thought he was buying me 2 beautiful knitted pieces of clothing (coat and leggings) that he knew i'd love, if thats what they actually sent. Instead, we got items that were merely printed on. I could easily get my sewing machine out and make the exact same things in a day if I had the correct material. The coat just a thin piece of fleece lined material with a print. This company is an ABSOLUTE SCAM. False advertisement and WAY over priced for the product. High schoolers could make this in Home Economics class. The leggings are extremely thin pieces of stretch material that are printed on. I looked at the photos on their website and they are definitely not reflective of the actual product. Id like a refund, but cant figure out how to go about requesting that.
easy to shop, great products
My husband ordered a sweater for me as a surprise. We just received it today. What a disappointment for him. It is definitely not what he ordered nor does it look like what he ordered. This site is a total scam. Do not buy from here. We are going to try to return it however I see from other reviews. It will be a good luck if we get anywhere.
Here was the email I ended up sending them: "Dear Kittwst Customer Service, I am writing regarding my recent order, #KT########, which I placed on 12 November 2025 for two pairs of knitted leggings, specifically the "Vintage Viking Tree Of Life Celtic Knot Art Knit Jacquard Cozy Leggings" and the "Vintage Viking Tree Of Life Celtic Knot Art Knit Cozy Leggings". Upon receiving the package yesterday on 24 Nov, I found that the items delivered fundamentally differ from the product described on your website. The product listing clearly stated that these leggings were "Knitted" and "Thick and durable." However, what I received is a garment made of thin, smooth spandex-like material with an extremely low-resolution print of a knitted pattern applied to the surface. This is a severe discrepancy, as a low-fidelity, printed representation is not only vastly different from but significantly inferior to a genuine knitted item. I purchased these leggings as a high-quality Christmas gift for my wife, and due to this misrepresentation, the items are completely unsuitable for gifting. I am deeply disappointed that the product does not match the description I relied upon when making my purchase." Unlike many others, I did get a response back from the customer service. They said: "Thank you for the feedback and sorry to hear that you are not satisfied with it. We will continue to improve and control the quality and details more strictly in the future so that every customer will have a good shopping experience. Because logistics and transportation are relatively slow now.It will take at least one month to reach our country.All returns need to be sent to China. The freight incurred by the return shall be borne by the buyer.Due to the long time and high cost of the return handling. Would you mind accepting a 20% discount coupon and keep the item?" This is about the only option I have left, though I will never purchase from them again!
Well I just ordered what I ordered December 6, 2025 I have yet to receive the product but if it is like anything like the ads then I will definitely be pleased! I am 92 percent Scandinavian and this will be my best Christmas/Yuletide gift I have given my other half!
The outer shape of the item looks Great. Now I hope that the delivery is the same.
Easy payment and good discount , hoping that the quality match the paid
The products are beautiful and I would be happy to purchase from you again.
I have no words i could use on here to describe this company. SCAM AVOID and DON'T BUY FROM. If I could give a minus 5 I would.
I ordered a top .waited about 6weeks for delivery. The item is nothing like the description, it's made of cheap low quality fabric. It's not even worth cutting up for dust cloths it went straight in the bin.
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