knownwell (knownwell.co) has a 4.9 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
My provider Shanita Ausborn,Np was amazing. She is very knowledgeable and actually listened to address my concerns. The process was easy and convenient.
This is great to hear, Tee. Thanks for sharing.
My experience with this company is overwhelmingly positive. I find them to be responsive, empathetic and supportive. My session with my dietitian was very helpful and I am motivated to improve my diet for maximum healthy weight loss.
Thanks for sharing, Jennifer.
I have just begun my journey with knownwell but I already like it so much better than my past online health company and the tediousness of visiting my PCP in person. Even though it’s done through video, it feels very personal. Not only I’m I receiving care for weight loss but my PA also is addressing some other health concerns that my regular Dr had not. The app is easy to use, and the connection with Lilly Direct and my own pharmacy is seamless. Plus I’m not paying any annual subscription fee - just the Dr visits. I wish I had found them sooner.
This is great to hear, Pam.
Everyone is kind and supportive. In particular I work with Nizza the APN and Elizabeth O’Malley. They never rush me. They answer all my questions and they make great suggestions. This program has changed my life. I’m so much healthier now.
This is great to hear, Lisa. Thank you for sharing.
Amazing experience! Working with Michelle Ledford has been amazing!
This is great to hear. We'll be sure to share your kind words with Michelle.
My Knownwell experience has been fantastic! I am able to connect with my doctor at anytime via patient portal or a virtual visit! I don’t have to travel anywhere and receive great one-on-one attention through this company! They all work extremely hard as a team to make your journey with them as easy as possible while delivering great medical care!
Thank you for sharing your experience.
I had a great first visit and left feeling optimistic about moving forward. During that appointment, my provider increased the dosage of Mounjaro, which I had already been taking prior to becoming a patient. Before my follow-up appointment, I was told that blood work would need to be completed. However, no one provided instructions on where to have the labs drawn, so I sent a message through the portal asking for guidance. Since I had received quick responses to previous messages, I expected the process to be straightforward. I was told that the lab orders had been sent to Quest. To ensure the blood work was completed before my follow-up, I canceled my June 5 appointment. Shortly afterward, I was informed that my Mounjaro refill could not be approved because I had canceled the appointment and had not yet been able to complete the blood work. When I attempted to reschedule, the earliest available appointment was in mid-July. I scheduled that appointment, and once it was on the books, my refill was approved. However, I continued checking the portal daily in hopes of finding an earlier opening due to the long wait time. No earlier appointments ever appeared. Then, when I tried scheduling a new appointment instead of rescheduling my existing one, the system suddenly allowed me to book an appointment for the very next day. Wanting to be prepared, I created a Quest account so I could complete the blood work before the visit. To my surprise, Quest had no lab orders on file for me. At that point, I sent a message through the portal expressing my frustration and requesting that my appointments be canceled. I later called the office and was finally able to speak with someone. She was kind and helpful, and I understand that the issues I experienced were not her fault. She assisted me with canceling the appointments. The next day, I logged back into the portal expecting some acknowledgment or follow-up regarding the concerns I had raised. Instead, I found that all of my messages had disappeared. I then received a notification stating that my provider had sent me a message, but when I logged in, there was no message available to view. What I find most disheartening is that losing weight is already a difficult journey. I came into this process hopeful and motivated, but after the confusion surrounding the lab orders, the scheduling inconsistencies, the communication issues, and the difficulty obtaining answers, I was left feeling like my care was not a priority. I understand that mistakes and system issues can happen, and I am not looking to place blame on any individual. However, I felt it was important to share my experience because it was disappointing after such a positive first impression. I hope this feedback helps identify opportunities to improve communication and coordination for future patients.
The doctor made me feel heard and made sure I was very informed of my options.
Very knowledgeable staff. Always happy to see me and they fight hard to get the resources needed for battling the condition you have. NP Vogel is top tier. I recommend her 10/10. It is just hard making appointments and would like to just chose a good time on an app.
I had an amazing experience at Knownwell New York. From the moment I walked in, I felt welcomed, heard, and supported. The provider took the time to review my medical history, discuss my goals, and perform a thorough body composition analysis instead of focusing only on the number on the scale. I left my appointment with a personalized plan, lab work orders, nutrition guidance, and a clear understanding of the next steps in my weight loss journey. I especially appreciated how compassionate, professional, and encouraging the entire team was. For the first time in a long time, I feel hopeful and motivated about improving my health. I highly recommend Knownwell to anyone looking for a comprehensive and supportive approach to weight management. Thank you for making me feel like a person, not just a number! ❤️
The staff are very warm and friendly yet very professional. I’ve always felt I was listened to with any concerns I may have. Allison is a great asset to your company!
so far I've been super happy using knownwell. My daughter is in the weight loss industry and she'd heard the CEO of knownwell talk at a conference and rec'd them to me, I'm very glad I went with knownwell. My PA has been super helpful and supportive.
Dr Azonobi is wonderful. Very encouraging and also very informative. She surprises me about how much she knows and it’s refreshing!! She helps in any way she possibly can. I could not have asked for a better Doctor!! I love her. She is the BEST in my opinion!! Thank you Dr Azonobi!!
I had an excellent experience at Knownwell. The Nurse Practitioner was knowledgeable, thorough, and genuinely compassionate. What impressed me most was that she took the time to listen to my story, my health history, and my concerns instead of treating me like just another number on a scale. She reviewed my body composition results, discussed my current exercise routine, and emphasized the importance of preserving muscle mass during weight loss. I appreciated that she focused on strength training, protein intake, and long-term health rather than simply chasing a lower number on the scale. She explained the benefits and potential side effects of Zepbound in a way that was easy to understand and answered all of my questions patiently. I never felt rushed. She also discussed realistic expectations, healthy weight-loss rates, and why maintaining muscle is critical for metabolism and long-term success. What stood out most was her empathy. She understood I was on a limited income and showed me other options, but I had tried the other options before without success. My body responds well to the tirzepatide, but this time I wanted to do it with medical supervision. She acknowledged the effort I have already been putting into improving my health and encouraged me to continue building on those habits. She treated me like a partner in my care rather than just a patient. I have been dieting all my life and felt I knew everything. Yet left the appointment feeling more educated, informed, encouraged, and optimistic about the path forward. I would highly recommend Knownwell and this Nurse Practitioner to anyone looking for compassionate, evidence-based weight management care.
NP was attentive, great listener and provided loads of great information. I felt heard for the first time!
Rachel was very helpful in recognizing that I had come to the intake meeting well-prepared to answer her questios and outline my goals. She was very understanding and efficient in providing me useful information and encouragement regarding my progress so far on my weight-loss journal and regarding how I can transition to a maintenance-focused program. She understands that everyone's case may be different, and she put me at ease immediately.
This is great to hear, Michael. Thanks for taking the time to share your experience.
Dr. Nguyen is the best! She is very informative about weight loss & takes the time to listen to every concern you have. Dr. Nguyen cares, has empathy & love for her patients. It shows in her work!
This is great to hear, Missy. We'll be sure to share your positive words with Dr Nguyen.
I love the ease of working with knownwell! Telehealth appointments are so appreciated! Thank you Dr. C Nguyen for being the most amazing provider always giving your best and showing empathy and understanding to your patients.
We appreciate you taking the time to share your experience, Rosi We'll be sure to share the kind words with Dr Nguyen.
69 reviews matching