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Beauty & Well-being

KoKo Shiseido Beauté

63 reviews

5.063 reviews
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About KoKo Shiseido Beauté

Data updated
Website
kokobeaute.com
Category
Beauty & Well-being
Location
United States · Torrance
Status
Unclaimed
Last 12 months
26 reviews
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Is KoKo Shiseido Beauté legit?

KoKo Shiseido Beauté (kokobeaute.com) has a 5.0 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 26 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

G
Guest · 5 reviews · Verified · Experienced 2025-12-16 ·

Always a pleasure to shop at this…

Always a pleasure to shop at this beautiful skincare store. The ladies are incredibly kind, welcoming, and truly knowledgeable about every product they carry. Everything is beautifully presented and thoughtfully stocked, which makes the shopping experience feel both relaxing and luxurious. Most importantly, the products actually work—you can tell they take great care in curating what they offer. I always leave feeling confident in my purchase and well taken care of.

Reply from KoKo Shiseido Beauté2025-12-19

Thank you so much for sharing such a thoughtful review. We’re truly honored that your experience reflects the welcoming, knowledgeable, and luxurious atmosphere we strive to create. Knowing that our mission shines through in your visits is the greatest encouragement to us. We look forward to making every visit as special and rewarding for you.

C
Carissa Q. · 1 review · Verified · Experienced 2025-12-04 ·

The owners provided excellent service…

The owners provided excellent service and are willing to notify you when out of stock products are replenished.

Reply from KoKo Shiseido Beauté2025-12-07

Thank you so much, Carissa, for your thoughtful review 🙏 We are delighted you enjoyed our service. Our customers truly are like family and friends to us, and we always strive to go above and beyond. We look forward to welcoming you back to our store soon! 🌸☘️🌹

A
Angeline Yao · 3 reviews · Verified · Experienced 2025-12-01 ·

I received the order promptly and was…

I received the order promptly and was very well packaged. Thank you Tina for putting so much care.

Reply from KoKo Shiseido Beauté2025-12-05

Thank you, Angeline, for your kind words 🙏 We inspect and pack every order with TLC because we truly value our KoKo customers. Look forward to serving you again! 🌹🍒🌺

R
Regina Hwang · 1 review · Verified · Experienced 2025-12-01 ·

care about customer needs

care about customer needs, respond quickly, and ship fast. great service!

Reply from KoKo Shiseido Beauté2025-12-05

Thank you, Regina, for your kind words! 💕 Caring for our customers' needs is always our top priority, and your feedback motivates us to keep delivering great service. We look forward to serving you again soon!☘️🌹🍒

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Paul S. · 4 reviews · Verified · Experienced 2025-12-01 ·

Customer service is great.

Reply from KoKo Shiseido Beauté2025-12-05

Thank you, Paul, for your feedback 🙏 We are happy to see our customers happy and would like to be your go-to store for Shiseido.🌺

L
Linda Doi-Scheid · 2 reviews · Verified · Experienced 2025-11-25 ·

Shop at this location!

Always an awesome experience shopping here. Ladies are always accommodating and helpful. Wouldn’t shop anywhere else for my Shiseido products.

Reply from KoKo Shiseido Beauté2025-11-30

Thank you, Linda, so much for the love! 💕 We're thrilled to be your go-to store for Shiseido. We look forward to seeing you again soon and continuing to make your shopping experience special! 🌹🍒🌺

A
Alexandra Alcala · 3 reviews · Verified · Experienced 2025-11-26 ·

I received my full order with very…

I received my full order with very little processing time.

Reply from KoKo Shiseido Beauté2025-11-30

Thank you so much, Alejandra, 🙏 for sharing your experience! We personally inspect, pack, and ship each order straight from our shelf to ensure zero delay during the holidays or any day of the year. Happy Holiday! 🌸

J
Jason Perry · 4 reviews · Experienced 2025-10-10 ·

Tina has excellent product knowledge

Tina has excellent product knowledge, and the service has always been outstanding. Items are carefully packed and shipped quickly.

Reply from KoKo Shiseido Beauté2025-11-09

Thank you so much for your kind words 🙏 We pack and ship every order personally with extra TLC - Our way of showing heartfelt appreciation to our customers who shop with KoKoShiseido 🌸

C
Conchita Raguindin · 1 review · Verified · Experienced 2025-10-30 ·

Very good customer service

Reply from KoKo Shiseido Beauté2025-11-03

Thank you for your kind words 🙏 Your satisfaction means a lot to us, and we're always here to help whenever you need us.☘️

M
M Wu · 1 review · Verified · Experienced 2025-10-30 ·

Excellent product knowledge and service

Tina has excellent product knowledge and the service has always been excellent. Items are packed carefully and shipped speedily.

Reply from KoKo Shiseido Beauté2025-11-06

Thank you so much for your kind words! 🙏 My sister Conni and I personally wrap each order with lots of TLC—it means the world to hear that it shows. We’re so grateful for your support! 💕

C
Cindy Hernandez · 1 review · Verified · Experienced 2025-10-18 ·

Excellent customer service and product

Excellent customer service and product! Thank you, Tina!

Reply from KoKo Shiseido Beauté2025-10-22

Thank you so much for your feedback 🙏 I'm so glad that you were happy with my product recommendation. I look forward to seeing you again soon!💖- Tina

J
Jenny Kawada · 1 review · Verified · Experienced 2025-10-17 ·

Wonderful Service

Best staff and products. Everyone so friendly and helpful. Thank you

Reply from KoKo Shiseido Beauté2025-10-21

Thank you for your kind words 🙏 It’s always our pleasure to serve you! We truly appreciate your loyalty and support over the past 20 years. 💖

S
Sungjin John · 5 reviews · Verified · Experienced 2025-10-14 ·

Great service

Quick response, quick deliver Tina is the best!

Reply from KoKo Shiseido Beauté2025-10-20

Thank you for your kind words ! 🙏 We truly appreciate and take great care for every order💕- Tina

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Priscilla Cardenas · 2 reviews · Verified · Experienced 2025-10-04 ·

Everyone is so nice

Everyone is so nice! Its the only place I buy my face products also for my son and daughter

Reply from KoKo Shiseido Beauté2025-10-08

Thank you, Priscilla, for your kind words.🙏 We really appreciate your trust in us for over 10 years! 🌹🍒☘️

J
Jean Loh · 2 reviews · Verified · Experienced 2025-10-03 ·

Good

Tina is kind and polite, thanks.😃

Reply from KoKo Shiseido Beauté2025-10-07

Thank you, Jean, for your kind words 🙏 It is always my pleasure! I really appreciate your shopping at KoKo. Thank you.🌸☘️🌹

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Grace · 2 reviews · Verified · Experienced 2025-10-04 ·

Experience going to Koko Shiseido!

Going to Koko Shiseido is always fun and informative. Tina was very helpful as usual! She always shares the best products to use for your particular type of skin. Tina also lets you know of new products coming out. I love going to Koko Shiseido! Tina is the best !!

Reply from KoKo Shiseido Beauté2025-10-08

Thank you so much for your kind words! 🙏 It is and has always been my pleasure to meet and chat with you. I am grateful for you and our friendship, which has been ongoing for over 20 years now! 💖- Tina

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Elizabeth moore · 1 review · Experienced 2025-09-06 ·

5 stars if

nice products, no bad effects on my skin whatsoever. Would have been 5 stars if they are a little bit bigger in size

Reply from KoKo Shiseido Beauté2025-10-04

Thank you for your feedback 🙏 I hear you, and I wish the same as we all do. As a retailer, we have no control over the specifications of Shiseido product.

D
Dora Bucklin · 1 review · Verified · Experienced 2025-09-29 ·

Make up products

I bought all the items I needed from facial cleanser to foundation. Connie was helpful and very considerate. This is my go to store for Shiseido!

Reply from KoKo Shiseido Beauté2025-10-04

Thank you so much! 🙏 We’re so glad Connie took great care of you — it truly means a lot that you choose us as your go-to Shiseido store! 🌼🌸☘️

J
Joanne Okamoto · 3 reviews · Verified · Experienced 2025-09-20 ·

All is good !

Reply from KoKo Shiseido Beauté2025-09-25

Thank you, Joanne 🙏 for your kind words! We truly appreciate your loyalty and support since 2009 - We’re grateful to have you as part of the KoKo Shiseido family! 🌹🍒🌺

I
Isabel Capetillo · 1 review · Verified · Experienced 2025-09-08 ·

for help do you,help better for skin

Reply from KoKo Shiseido Beauté2025-09-16

Thank you, Isabel 🙏, for your feedback. We're delighted to hear that! It is always our pleasure to chat with you in-store or on the phone.🌺🍹🍊