Koopdirect (koopdirect.com) has a 1.0 out of 5 rating on OK.one, based on 10 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 100% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 9 of them were added in the last 12 months. Last updated 2026-10-24.
Product received is nothing like the image you order. Image shows ceramic, product is sub par plastic. Over priced for what it is. Better products on Chinese sites, at least you know you pay cheap you get cheap. Better then paying more and getting crap.
Order what looked like a beautiful crystal heart with additional hearts at the side. Special gift for grandparents it came and piece of plastic. Also ordered 2 gift boxes only received one. Couldn’t even give these gifts. Disgusting paid over £40 with postage and that was supposed to be announced offer now to get a refund.
Not happy with the product , not as shown at all, got it for a gift😡
Avoid this company like the plague i have been waiting for an item now for five weeks, quick to take your money but VERY slow delivery
The item I ordered looked nothing like the item I received. Pictured was a crystal engraved heart with smaller hearts around with children/grandchildren’s names. Looked lovely so I ordered for my mum and mother in law from the grandchildren and what turned up was a cheap bit of plastic. To say I was disgusted is an understatement, such a disappointment and most definitely not worth the money I paid!! Avoid this company.
Very poor quality merchandise,takes forever to come and your expected to have it returned within 14 days to get a refund,you should be ashamed of yourself
I've given 1 star because I couldn't continue with the review without doing so. Do not order from this company. What I ordered compared to what I received is beyond shocking. It's like ordering a bunch of big, juicy, crisp grapes and receiving a raisin! I have complained to the company, but no one has got back to me. I want my £20 back!
Avoid This company at all costs. They are selling products that look nothing like images cheap nasty tat. False advertising ripping people off. Absolute disgraceful. After numerous emails I received a bit of cheap plastic and charged nearly £20. Please don't waste your money or time. I can't gift this as a present it's awful.
Dont go there! You’ll not receive your order.Bad Company.
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