Kxkshop (kxkshop.au) has a 4.6 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Sports and its reputation is excellent. 87% of reviews are 4 stars or higher and 2% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I have not gotten my goalie shirt after the expected days it said it would take around and shop (the app) is saying waiting for details I don't know if its a glitch in the app or my details haven't come through yet and how long does it take to get to New Zealand
Reply from Kxkshop2026-08-01
Hello Bradley,
I'm sorry to hear your goalie shirt hasn't arrived yet. I'd like to look into this for you right away.
However, since we're unable to identify your order from this comment alone, could you please send an email to [email protected] with your order details? Once we have your order number, we can:
1. Check the current status of your shipment
2. Confirm whether there's an issue with the app or your order details
3. Provide an estimated delivery time to New Zealand
We'll get back to you as quickly as possible. Thanks for your patience!
Best regards,
KXK Shop Support
J
Jen M · 3 reviews · Verified · Experienced 2026-07-03 ·
★★★★★
Great singlets!
Great product, fast delivery, the team is very happy with their singlets
Reply from Kxkshop2026-07-30
Dear Jen M,
Thank you for your wonderful review! We're absolutely delighted to hear that you're pleased with the product quality and the fast delivery. It's especially great to know that the whole team is happy with their singlets—that means a lot to us. We truly appreciate your support and look forward to serving you and your team again in the future!
Best regards,
KXKSHOP TEAM
Dear Nikky,
Thank you so much for your kind words! We're absolutely delighted that you had a wonderful experience and truly appreciate your strong recommendation. It means the world to our entire team. We look forward to welcoming you back again soon – until then, we wish you all the best!
Best regards,
KXKSHOP TEAM
I am so happy to see this order and I hope that you will get something that will make you happy
Reply from Kxkshop2026-07-27
Dear Finn Kealy Laycock,
Thank you so much for your wonderful review! We are truly delighted to hear that you are happy with your order. We sincerely hope that the product brings you joy and exceeds your expectations. Your satisfaction is our greatest reward. We look forward to serving you again soon!
Best regards,
KXKSHOP TEAM
Dear William Reilly,
Your positive feedback is a great encouragement to our entire team. We will continue to maintain our quality and efficiency in every order. Should you need any further assistance or have additional requirements in the future, please don't hesitate to let us know.
We look forward to serving you again soon!
Best regardas,
KXKSHOP TEAM
E
Emma · 1 review · Verified · Experienced 2026-06-22 ·
★★★★★
So many designs to chose from and easy…
So many designs to chose from and easy ordering process. The products arrived quickly and were great quality.
Reply from Kxkshop2026-07-22
Dear Emma,
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our wide range of designs and found the ordering process easy and seamless. It’s also great to know that your order arrived quickly and that the quality met your expectations—that means a lot to us!
Your satisfaction is our top priority, and we truly appreciate your kind words. We look forward to serving you again soon. If you need any assistance in the future, please don’t hesitate to reach out.
Have a lovely day!
Best regards,
KXKSHOP TEAM
Perfect items and super quick delivery considering they were customised items.
Reply from Kxkshop2026-07-22
Dear Tracey Templeton,
We truly appreciate your kind feedback! It's great to hear that the products were perfect and arrived faster than expected for custom orders. We know how exciting it is to receive personalized items, so we always prioritize getting them out quickly without compromising on quality. Your satisfaction means the world to us—thank you for choosing us!
We look forward to serving you again!
Best reagrds,
KXKSHOP TEAM
A
Andrew · 3 reviews · Verified · Experienced 2026-06-27 ·
★★★★★
We had a lot of going back and forth on…
We had a lot of going back and forth on design. Response times we great and they we great and helpful
Reply from Kxkshop2026-07-22
Dear Andrew,
Thank you so much for your fantastic feedback! We’re thrilled that you love your items and that the delivery was super quick—especially given that they were customised. We know that personalisation takes extra care and time, so we’re especially glad that our team could deliver both speed and quality to your satisfaction.
Your appreciation means the world to us and encourages us to keep improving. We hope you enjoy using your custom products, and we’d be honoured to assist you again in the future.
Wishing you all the best!
Warm regards,
KXKSHOP TEAM
Material quality is good. The artwork is great looking
Reply from Kxkshop2026-07-22
Dear Ricardo Penu,
Thank you so much for taking the time to share your positive feedback! We are truly delighted that you are pleased with the material quality and that the artwork caught your eye. Your kind words mean a great deal to us and encourage us to maintain high standards in both design and craftsmanship.
We look forward to welcoming you back again soon!
Best regards,
KXKSHOP TEAM
Dear Lowana Leedie,
Thank you for taking the time to share your feedback! We’re very happy to hear that the item you purchased was good and that the delivery was accurate. Getting the right product to you on time is exactly what we strive for, and your confirmation means a lot to us.
We truly appreciate your support and hope you enjoy your purchase. If you ever need anything else, please feel free to reach out—we’d be delighted to help.
Looking forward to serving you again in the future!
Best regards,
KXKSHOP TEAM
Quality is great. Sizing information was inaccurate. Smaller than indicated.
Reply from Kxkshop2026-07-22
Dear Shane O'Malley,
Thank you for your feedback. We're delighted that you are pleased with the quality.
Regarding the sizing issue, we have double‑checked with our factory and confirmed that the item was produced exactly according to the size you selected when placing your order. Nevertheless, we take your concern very seriously.
We have already sent you an email to follow up on this matter and hope to find a solution that works for you. Please check your inbox (and spam folder) and feel free to reply to us directly. We are here to help.
We appreciate your understanding and look forward to resolving this for you.
Best regards,
KXKSHOP TEAM
I bought 2 jackets both in the same size, 2 different styles one only just fits and the other is way too big.
It was a very good experience until they arrived, the misrepresentation on sizing turned my experience into a disappointment.
Reply from Kxkshop2026-07-22
Dear Steven Nicholls,
Thank you for taking the time to share your feedback with us. We truly appreciate your honesty, and we’re very sorry to hear that your experience turned from excitement to disappointment due to the sizing inconsistency between the two jackets you ordered.
We completely understand how frustrating that must be, especially when both items are marked as the same size. Please rest assured that we take sizing accuracy very seriously, and we have already reached out to you via email to personally look into this matter for you.
Our team is currently reviewing the size specifications for both styles, and we would greatly appreciate your assistance in helping us resolve this issue. If you could kindly check your email and reply to our message with any additional details or photos that might help us better understand the fit difference, we’ll do our utmost to find the best solution for you.
Your satisfaction means a lot to us, and we are committed to making things right. Please don’t hesitate to reply to our email or contact us directly if you have any further questions.
Once again, we apologize for the inconvenience and thank you for your patience and cooperation.
Warm regards,
KXKSHOP TEAM
Dear Aniyath Ali,
Thank you for taking the time to share your experience. We're delighted that you found our service quick, reliable, and worth the quality you expected. Your kind words mean a great deal to us and motivate our team to keep delivering our best. We look forward to serving you again soon.
Sincerely,
KXKSHOP TEAM
J
Jason Taylor · 2 reviews · Verified · Experienced 2026-06-21 ·
★★★★★
Perfect service as always
Reply from Kxkshop2026-07-13
Thank you for taking the time to share your experience with us. We are truly delighted to learn that you are satisfied with both the quality of our products and the service you received. Our team works diligently to meet expectations like yours, and we are so glad to hear that we hit the mark. We look forward to serving you again in the future.
Easy to order and quick delivery.
Considering this came from overseas, delivery was quick. The personalised ice hockey jersey was great quality too
Reply from Kxkshop2026-07-13
Thank you so much for your wonderful review! We’re delighted to hear that your ordering experience was smooth and that the delivery—even from overseas—exceeded your expectations. It’s also great to know that you’re happy with the quality of your personalised ice hockey jersey.
We truly appreciate your support and look forward to serving you again in the future. If you ever need anything else, just let us know!
The shirt was very well designed and decorated. I love it.
Reply from Kxkshop2026-07-13
Thank you so much for your wonderful feedback! We are thrilled to hear that you love the design and decoration of the shirt. Our team put a lot of thought into the details, so it truly means a lot to us that you appreciate it. We hope to serve you again soon!
K
Kate D · 5 reviews · Verified · Experienced 2026-06-10 ·
★★★★★
Arrived quickly
Arrived quickly. Sizing way off- bought a child’s 8 expecting her to be able to grow in to it for the next 2-3 years, she couldn’t put it on. For reference, she normally wears child’s 5.
Reply from Kxkshop2026-07-02
Thank you for your feedback.
We understand that the item you received feels smaller than expected, and we sincerely apologize for any inconvenience this may have caused.
Please rest assured that we manufactured this product strictly according to the size you selected when placing your order. However, we would like to kindly clarify that sizing can vary between different product categories and brands. What fits perfectly in one style may differ in another, even with the same labeled size.
That is why we always recommend that our customers refer to the detailed size chart available on each product page before placing an order. The measurements provided there are the most accurate guide to help you choose the right size for your needs.
We have already sent you a separate email to follow up on this matter and are fully committed to helping you find a satisfactory solution. Please feel free to reply to that email or contact us directly, and we will do our best to assist you.
We truly value your understanding and support, and we hope to resolve this to your complete satisfaction.
Thank you so much for your wonderful review! We are truly delighted to hear that you enjoyed your experience with us. Your kind words mean a lot to our team and motivate us to keep striving for excellence.
It was a pleasure having you, and we can’t wait to welcome you back again soon!
great service and a good quality product will buy again for sure
Reply from Kxkshop2026-06-18
Thank you so much for your wonderful review! We are truly delighted to hear that you enjoyed your experience with us. Your kind words mean a lot to our team and motivate us to keep striving for excellence.
It was a pleasure having you, and we can’t wait to welcome you back again soon!
The Basketball uniform, looks and feels good.
I thought that the uniforms where going to be small, but if you are a US Large, then you pick a large, I over compensated and now I have a uniform 1-2 size too big, this is my fault assuming that the uniform was going to be too small. Which I was wrong.
Reply from Kxkshop2026-06-10
Thank you so much for your thoughtful review!
We appreciate your note about sizing, If you are unsure about sizing, feel free to contact our online customer service or email us at [email protected], and we are available 24/7 to help you choose the best size.
Your support means the world to us and motivates our team to keep delivering the best quality and service. We look forward to serving you again soon!