Laflore Paris (lafloreparis.com) has a 4.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 96% of negative reviews. Last updated 2026-08-10.
i bought my bag online, my first from laflore. as a 43 year vegan, it is always a struggle to find sustainable, truly sustainable bags at a price that is not out of reach. the bag i received looked even more gorgeous than online and i love everything about it. the service was quick and i received it in great condition. i love it to death, honestly.
Reply from Laflore Paris2026-02-20
Bonjour Christina,
Thank you so much for choosing Laflore and sharing your wonderful experience!
We’re delighted to know that your first bag exceeded expectations in both beauty and sustainability, and that it arrived quickly and in perfect condition. Your kind words mean the world to us, and we’re honored to be part of your journey as a long-time vegan seeking truly sustainable style.
A bientôt
L'équipe Laflore
My experience with bobobark was that I received it within a couple of days, it’s a beautiful professional business laptop
convertible backpack purse that embodies the Parisian chic
heritage while being comfortable, practical and organized. The handmade, designer piece can be worn as a shoulder bag (tote style), as a backpack or as a briefcase.
I love it!!
Reply from Laflore Paris2026-02-20
Bonjour Antoinette,
Thank you so much for sharing your experience with Bobobark! We’re delighted to hear that you love the design, versatility, and Parisian chic style of your new bag. Your kind words mean a lot to us, and we’re thrilled it brings both beauty and practicality to your everyday life.
A bientôt
L'équipe Laflore
E
Elizabeth · 2 reviews · Verified · Experienced 2026-02-05 ·
★★★★★
The Bobobark bag is perfection
The Bobobark bag is perfection! So. Many. Compliments!!!!
Reply from Laflore Paris2026-02-13
Bonjour Elizabeth,
Thank you so much for your kind words! We're thrilled to hear you find the Bobobark Perfect—it truly is a special piece, and we're so glad you received many compliments.
A bientôt
L'équipe Laflore
A
Anna Thomas · 2 reviews · Verified · Experienced 2026-02-05 ·
★★★★★
I love the look and versatility of this…
I love the look and versatility of this bag
Reply from Laflore Paris2026-02-13
Bonjour Anna,
Thank you so much for your incredible review!
We’re delighted to hear that you love the look and versatility of the bag.
It means a lot to us to know it’s bringing both style and function to your everyday moments.
A bientôt
L'équipe Laflore
L
Lizette M De Jesús · 3 reviews · Verified · Experienced 2026-02-04 ·
★★★★★
Still waiting on my refund
Reply from Laflore Paris2026-02-07
Bonjour Lizette,
We’re truly sorry to hear you’re still waiting on your refund.
Our customer service team has been asked to prioritize your request and provide you with an update as soon as possible.
We greatly appreciate your patience and continued support.
A bientôt
L'équipe Laflore
I love the product, what the company stands for and the sustainability.
Reply from Laflore Paris2026-02-07
Bonjour Shawna,
Thank you so much for sharing that with us. We’re truly grateful for your support and appreciation. Knowing that you value not only our product but also what we stand for—and our commitment to sustainability—means the world to us. Your encouragement inspires us to keep striving for excellence while staying true to our values.
A bientôt
L'équipe Laflore
I ordered a purse on Dec. 21, 2025 and have not received it as of today, Jan. 24, 2026. I have reached out to the company twice and I get the same blanket email. When I look at SHOP, the shipping app, it just says "waiting for details". This is ridiculous and I am more than frustrated. Time to contact Better Business Bureau.
Reply from Laflore Paris2026-01-26
Bonjour Laurie,
We’re sorry to hear you’re disappointed, and we truly understand your concern. Please note that your Chouchou is a pre-order item, with the timeline clearly mentioned on our website as February.
Rest assured, we are doing everything possible to expedite orders from our end.
We’ve also informed our customer service team to look into your order, and they will reach out to you as soon as possible with an update.
Thank you for your patience and understanding.
A bientôt
L'équipe Laflore
I had had my eye on various Laflore bags and was super excited when I finally decided to purchase one for myself! Delivery was quick and the bag was packaged beautifully. I get lots of compliments!
Reply from Laflore Paris2026-01-18
Bonjour Jule,
Thank you so much for sharing your experience with us!
Knowing that you were excited to finally choose one of Laflore bags for yourself makes your feedback even more special.
We’re delighted to hear that your bag arrived quickly, was beautifully packaged, and is already earning you compliments.
We truly appreciate your support and are thrilled that our craftsmanship is bringing joy to your everyday style.
A bientôt
L'équipe Laflore
So, unfortunately I need to update my previous post. My bag has completely deteriorated after only 6 weeks of owning it and I have only carried it a few times. The company replied to my review that they would reach out to me to resolve the issue of wear and I have heard nothing. I feel scammed at this point. If I could post pictures here I would show you the poor shape this bag is in!
Reply from Laflore Paris2026-01-15
Bonjour Carla,
We’re truly sorry to hear about the condition of your bag and we know It’s disappointing that the product has not met your expectations after only a few weeks of use. Please note It is very rare we give the customer such experience.
We have received your bag's pictures already and please note that our customer support team has already reached out to you directly to resolve this matter. We request you to revisit the emails or chat.
We take your feedback seriously and committed to fixing this. We appreciate your patience and support!
A bientôt
L'équipe Laflore
I purchased a bag from you & my laptop did not fit. I sent it back & you confirmed you received it. Last Friday was 7 days & you said I would have my refund by then. I still have NOT received my refund. I wrote an inquiry & still no one has gotten back to me.
Reply from Laflore Paris2026-01-13
Bonjour Keleigh,
We are sorry to hear about your experience.
Due to the New Year transition, our operations have been slower than usual. Our customer service team is looking into your refund and it will be processed shortly.
Thank you for your support and patience.
A bientôt
L'équipe Laflore
The finish on the purse was disappointing. It was pitted and discolored. It did not at all look like a high-end bag. But for it came from overseas, I would have returned it.
Reply from Laflore Paris2026-01-13
Bonjour Charlett,
We’re truly sorry the purse did not meet your expectations.
Our customer service team is reviewing this matter, and we’ll do our best to make things right. Thank you for sharing your feedback. We appreciate your patience and support.
A bientôt
L'équipe Laflore
E
Ena · 3 reviews · Verified · Experienced 2026-01-06 ·
★★★★★
Bag arrived in great shape
Bag arrived in great shape. This is my second one and I am excited to make it my every day go-to bag.
Reply from Laflore Paris2026-01-13
Bonjour Ena,
Thank you for sharing your excitement.
We’re delighted to hear your bag arrived in great shape and that you’re enjoying it as your everyday go‑to. Knowing this is your second purchase makes it even more special—we truly appreciate your continued trust in us.
We look forward to being part of your daily style!
A bientôt
L'équipe Laflore
The size was deceiving. I definitely need a bigger bag. I don’t think I’ll carry it much it’s just too small.
Reply from Laflore Paris2026-01-12
Bonjour Dixie,
Thank you for sharing your honest experience with us. We’re truly sorry to hear that the size of your bag didn’t meet your expectations and it's too small for your needs. We always strive to balance sleek design with functionality, however for future purchases, you can check the bags or products dimensions on our website or contact our customer service team at [email protected]—our team will be glad to recommend the styles and sizes that best suit your needs.
A bientôt
L'équipe Laflore
What a beautiful, well made, well designed product! I absolutely love my bobobark and clutch purse. My mom loved her bebebark. The organization dividers, pockets, and zippers are so helpful. At first, because of how sleek it looks, I wasn't sure my laptop and books would fit, but they easily do. Shipping was also very fast. Thank you!
Reply from Laflore Paris2026-01-12
Bonjour Jenny,
Thank you for your kind words!
We’re so happy you love your Bobobark and clutch purse, and that your mom enjoys her Bebebark too. It’s wonderful to hear the sleek design fits your laptop and books with ease, and that the pockets and dividers make organization simple. We’re glad shipping was fast as well—your support means the world to us!
A bientôt
L'équipe Laflore
I love my new bag, it arrived right before Christmas which I was not expecting. The bag is stunning and fits everything, I love the cork material and that the material is from reusable materials! I will 1000% buy from Laflore again.
Reply from Laflore Paris2026-01-05
Bonjour Maria,
We’re absolutely delighted to hear how much you love your new bag!
It’s wonderful that it arrived just in time for Christmas and that the cork material and sustainable craftsmanship resonate with you. Knowing it fits everything you need and brings you joy makes us so proud.
Thank you for your incredible support and kind words—we can’t wait to welcome you back for your next Laflore piece!
A bientôt
L'équipe Laflore
The ordering experience was nice and easy. Receive my order right before Christmas.
Reply from Laflore Paris2026-01-05
Bonjour Ronald,
Thank you so much for sharing your experience.
We’re thrilled to hear your ordering experience was smooth and that your package arrived just in time for Christmas. We hope you had a wonderful Christmas filled with joy, warmth and special moments with your loved ones while you’re enjoying your new bag.
Thank you for choosing our LaFlore family and we can’t wait to delight you again with your next order!
A bientôt
L'équipe Laflore
D
Dana · 1 review · Experienced 2025-12-30 ·
★★★★★
100% recommendation!!!
100% recommendation!!!
I am absolutely delighted with Laflore – both the products and the outstanding customer service.
I would especially like to highlight the truly exceptional support: my inquiries were answered personally, in great detail, and with genuine care. I was particularly impressed that I received thoughtful, individual responses even between the holidays.
Nothing felt automated or rushed – instead, there was real attention, warmth, and a sincere effort to help with every concern.
The products themselves are just as special: high-quality, durable, and beautifully individual. They already have strong character when you first receive them, and over time they develop even more personality. This combination of craftsmanship, aesthetics, and soul is what makes Laflore truly stand out.
Reply from Laflore Paris2025-12-31
Bonjour Dana,
Your words truly touch our hearts.
Thank you for taking the time to share such a thoughtful reflection on your experience with Laflore.
We are deeply honored to know that both our products and our service have brought you delight.
At Laflore, we believe that every interaction should feel personal, warm, and genuine. Knowing that this care reached you, even during the holidays, reaffirms why we do what we do. Your appreciation inspires us to continue offering the kind of attention and craftsmanship that make each piece and each conversation meaningful.
We are equally grateful for your recognition of our products. Each creation is designed to carry character, beauty, and soul, evolving with you over time. To hear that you feel this uniqueness and durability in your own experience is the highest compliment we could receive.
Thank you again for your trust and for celebrating what makes Laflore special.
We are delighted to have you as part of our community, and we look forward to accompanying you on your journey with pieces that grow ever more personal and timeless.
With gratitude and warmth!
A bientôt
L'équipe Laflore
Please please please consumers do not but into this product! The quality for the price is soooo poor. There is no rubber sealant around the edges of the vegan leather and I can tell after a short time they will fray.
I understand the ethos of vegan leather but for this money you can get MUCH better quality products. The inside of the product is incredible cheap feeling with a plastic zip at the side (middle zip however is better quality).
Please everyone do not buy this of crap! For this money you can buy far better bags with similar design.
Reply from Laflore Paris2025-12-28
Bonjour Harry,
Thank you for reaching out and we’re truly sorry to hear about your experience.
We want to assure you that your feedback about the material and the interior zip of the bag is being taken seriously though it is a rare experience.
Please be assured that our team will reach out to you directly with the best possible resolution available in Laflore standards. Our goal is to honor your trust and ensure you feel valued as part of our community.
We appreciate your patience and the opportunity you’ve given us to make things better!
A bientôt
L'équipe Laflore
This is an amazing bag. Love it and look very professional. Life time costumer.
Reply from Laflore Paris2025-12-28
Bonjour Sylvie,
We’re thrilled to hear you love your bag and that it makes you feel professional — thank you for your kind words and for choosing us! Knowing you see yourself as a lifetime customer means the world, and we’re committed to continuing to deliver products and experiences worthy of your trust.
We truly appreciate your support and commitment to our company.
A bientôt
L'équipe Laflore
The shipping process was quick. I love my bag and get many compliments.
Reply from Laflore Paris2025-12-28
Bonjour Christina,
Thank you for sharing your wonderful experience with us!
We’re delighted to hear that your bag arrived quickly and that you’re enjoying it.
It means a lot to know you’re receiving compliments and loving your purchase, and we truly appreciate you being a part of Laflore community.
A bientôt
L'équipe Laflore