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Events & Entertainment

LagoFast

Claimed

302 reviews

3.8302 reviews
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About LagoFast

Data updated
Website
lagofast.com
Category
Events & Entertainment
Location
China
Status
Unclaimed
Last 12 months
229 reviews
Replies to negative
47% (44/93)
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[email protected]lagofast.com

About this business

Say goodbye to lag, high ping, packet loss, and connection issues! LagoFast Game Booster delivers faster speeds, stronger performance, and a more stable network to ensure the ultimate smooth gaming experience.

Written by the business, not verified by us.

Is LagoFast legit?

LagoFast (lagofast.com) has a 3.8 out of 5 rating on OK.one, based on 302 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 68% rate it 4 stars or higher while 28% give 1 star; The business has replied to 47% of negative reviews; 229 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

David O'ReillyIreland · 1 review · Experienced 2026-06-16 ·

Really frustrating experience

Really frustrating experience. After downloading a couple of updates on two different occasions, both times ran into issues, the latest, not allowing me to open or uninstall the app at all...

Reply from LagoFast2026-06-30

Hello David, thank you for your feedback. We sincerely apologize for the issue you’ve encountered, and please trust that we are committed to resolving it for you. I would like to personally assist you in solving this problem. If convenient, please contact me via email or Discord and provide your LagoFast UID. This will help us locate your account and deliver immediate support. We’re also happy to offer compensation—whether that be a refund, additional membership time, or any solution that best addresses your concerns. Your satisfaction is very important to us, and I truly hope we can regain your trust. Wishing you all the best in the days ahead. Email: [email protected] Discord: lagofastmonica

A
AelethilUnited States · 1 review · Experienced 2025-11-27 ·

Unexpected champion…

Lagofast came out of the woodworks thanks to a kind advocator in an Aion 2 discord when the game launched. I had exitlag at the time, And the nodes were struggling to keep up so I tried lagofast on a whim. I was genuinely surprised at how well it performed, it gave me slightly lower latency, and after testing it with other games, I have decided to keep it as my main Tunnel service. Good shit lagofast, good shit.

Сергей ХмелевскихRussia · 1 review · Experienced 2026-06-05 ·

Service quality has become much worse over time

LagoFast used to work much better. Over the last month I have experienced unstable connections and inconsistent performance across multiple games and services despite the application reporting everything as normal. The biggest disappointment was being unable to contact support because their Discord ticket system was full and could not create new tickets. I would not renew my subscription and cannot recommend the service in its current state. I would choose a more reliable alternative instead. UPD: It's been 9 days since they were supposed to help me with my problem, but lagofastmonica still isn't responding

Reply from LagoFast2026-06-10

Hello Сергей, thank you for your feedback. We sincerely apologize for the issue you’ve encountered, and please trust that we are committed to resolving it for you. I would like to personally assist you in solving this problem. If convenient, please contact me via email or Discord and provide your LagoFast UID. This will help us locate your account and deliver immediate support. We’re also happy to offer compensation—whether that be a refund, additional membership time, or any solution that best addresses your concerns. Your satisfaction is very important to us, and I truly hope we can regain your trust. Wishing you all the best in the days ahead. Email: [email protected] Discord: lagofastmonica

M
MirelSweden · 1 review · Experienced 2026-05-30 ·

it worked i used to have 46 ms but…

it worked i used to have 46 ms but after i had abut 20-8 but some thimes it didint work and i faund a trojan and a virus in it do virus scan in virus total on the setup and u will se it

Reply from LagoFast2026-06-10

Hello Mirel, thank you for your feedback. We sincerely apologize for the issue you’ve encountered, and please trust that we are committed to resolving it for you. I would like to personally assist you in solving this problem. If convenient, please contact me via email or Discord and provide your LagoFast UID. This will help us locate your account and deliver immediate support. We’re also happy to offer compensation—whether that be a refund, additional membership time, or any solution that best addresses your concerns. Your satisfaction is very important to us, and I truly hope we can regain your trust. Wishing you all the best in the days ahead. Email: [email protected] Discord: lagofastmonica

s
spadboxSweden · 1 review · Experienced 2026-05-18 ·

Extremely disappointed: paid service ignored, zero customer support for hardware buyers

Back in April, I purchased a LagoFast Turbo on Amazon as a gift. The total retail price of this physical device explicitly includes 90 days of premium service subscription. To activate these 90 days, the official instructions require customers to contact LagoFast support. Unfortunately, trying to get what I've already paid for has turned into an absolute nightmare of being completely ignored. I first tried reaching out directly via Discord, sending direct messages to support team members Lafgofast-Monica and Lafgofast-Wen. I received absolutely no response. After being ghosted in DMs, I opened an official support ticket #6969 on May 21st. The ticket creation guidelines explicitly stated that if a response is not received within 24 hours, the user should ping a specific support staff member. Naturally, 24 hours passed with total silence. I followed the instructions and pinged the designated staff member twice. It has now been 4 days since the ticket was created. It remains entirely ignored, and the designated employee completely disregarded the pings. Essentially, LagoFast is withholding a service that was paid for upfront as part of a hardware bundle. It is incredibly disheartening to see a company sell physical equipment and then completely abandon their customers when it comes to delivering the digital activation that makes the device useful. If you are considering buying their hardware, be prepared for the very real possibility that you will be left entirely on your own if you need any assistance. I truly hope management sees this and finally resolves my ticket, as this is no way to treat paying customers.

Reply from LagoFast2026-06-01

Hello spadbox, thank you for your feedback. We sincerely apologize for the issue you’ve encountered, and please trust that we are committed to resolving it for you. I would like to personally assist you in solving this problem. If convenient, please contact me via email or Discord and provide your LagoFast UID. This will help us locate your account and deliver immediate support. We’re also happy to offer compensation—whether that be a refund, additional membership time, or any solution that best addresses your concerns. Your satisfaction is very important to us, and I truly hope we can regain your trust. Wishing you all the best in the days ahead. Email: [email protected] Discord: lagofastmonica