Lakeshore Restoration LLC (lakeshorerestorationllc.co) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 43 of them were added in the last 12 months. Last updated 2026-08-10.
Alex and his team were great. They remediated a reoccurring mold issue in the main bath due to a poor exhaust fan placement. Installed the correct size fan and re routed exhaust all while maintaining the schedule they had committed to. We are very pleased with their work
Prompt and friendly service. Alex came the same day I called to evaluate my “project” and quickly generated a quote.
Very careing. Did very good job of clean up ext.
Alex was great to work with and kept me aware of what they were doing and why they needed to do it as the restoration went along. There’s were multiple issues in my basement and they took care of them all in a timely matter. I’d gladly recommend them to others!
Highly knowledgeable, informative firm
Great prompt servicem Outstanding communication. team was well organized and thorough. highly recommend.
The company was prompt and the the work was done efficiently. Rodrigo, Alex and Raymond were all helpful and understood the project needs. They were friendly and answered questions without talking down to us. There were some issues with communication with one employee and some paint left on woodwork that we actually cleaned off, but Rigo and Alex handled these very well. We would consider this company in the future for other projects.
Great prompt service. Excellent communication. Team was well organized and thorough. Highly recommend.
Showed up on time to view the area ahead of time, and again on scheduled clean-up date. Clean up completed satisfactorily. Cost was as stated in estimate/no hidden costs. Alex was easy to communicate with. Would recommend.
Friendly, knowledgeable, and good with insurance.
Lakeshore has been with us the whole way. I am so glad we went with someone local to help with our disaster. They are fantastic. Every single person on their team is caring and professional. They work their tails off, too. They have been a great resource for working with our insurance company. Our disaster struck on Christmas Eve and they came immediately. So good.
BEWARE OF THESE CRIMINAKS! These people put a $5.,000 Lien against my home! I am a Senior Citizen with a disability! They lied and said I had to sign a contract within 3 days or insurance would not pay for supposed leak on my ceiling bedroom! Roofing specialist and insurances said they had precut cardboard to stuff into my ventilation ducts and that u never had a leak in roof! They also said that Lakes was attempting to charge me over $2,000 for service and another $600 for a leak that did not exist! CROOKSa beware!!
We take feedback seriously, but this review raises substantial credibility concerns and does not appear to reflect a verified customer experience with Lakeshore Restoration LLC. The reviewer does not identify themselves by a real name, provides no service address, no invoice number, no claim number, and no date of service—details that would normally exist in any legitimate complaint. Several statements are also demonstrably questionable. Lakeshore Restoration LLC does not place arbitrary “$5,000 liens” on homes (in fact, Lakeshore Restoration LLC has NEVER placed any lien on any property not even close to that number). In Wisconsin, any lien rights are governed strictly by state law, require documented contracted services, proper notices, and are only pursued when legitimate unpaid balances exist after completed authorized work. Liens cannot simply be “put against a home” without legal basis, court involvement and supporting documentation. The allegations regarding fabricated leaks, “precut cardboard” in ducts, and false charges are inflammatory claims unsupported by any evidence. We maintain written agreements, photos, moisture documentation, scope records, and billing files for all real projects. If this person were an actual customer, we would be able to identify the matter immediately from those records. We strongly dispute the accuracy of this post and believe it may be false, defamatory, or posted by someone who was never a customer and never had a previous experience with Lakeshore Restoration LLC. We are formally reporting this review to Trustpilot for investigation and removal. If the reviewer is a genuine customer, we invite them to contact our office directly with their real name, property address, and documentation so the matter can be properly reviewed and resolved.
Lakeshore Restoration LLC was excellent from start to finish. The best contractor I have worked with in my experience, communication was spot on, every phone call, email answered immediately and the workmanship was spot on. I am very pleased with the work that was completed on a timely fashion. I would strongly recommend them to friends and family. Don't hesitate to call them for your restoration needs!
Thank you for taking the time to share your experience with Lakeshore Restoration LLC. We truly appreciate your kind words and your trust in our team. Providing clear communication, prompt responses, quality workmanship, and timely project completion are standards we work hard to deliver on every project. It means a great deal to know that your experience exceeded expectations. Thank you as well for recommending us to your friends and family. Referrals from satisfied customers are one of the highest compliments we can receive. If you ever need assistance in the future, we are always here to help.
Rigo and Team were extremely professional and prompt when answering any of my questions. I submitted a request over the weekend to be contacted. Rigo reached out first thing the following Monday and scheduled a free consultation that same week. I would highly recommend Lakeshore Restoration.
Thank you for your thoughtful review and for trusting Lakeshore Restoration LLC. We understand how important timely communication and prompt scheduling are when dealing with restoration concerns, so we work hard to respond quickly and make the process as smooth as possible from the first call onward. We’re glad we were able to arrange your free consultation promptly and answer all of your questions along the way. Your recommendation means a great deal to Rigo and the entire team. We truly appreciate your support and are always here if you need assistance in the future.
We needed a mold test asap to get a loan to go through. Rigo was there the next morning and got the test done.
Thank you for taking the time to share your experience with Lakeshore Restoration LLC. We understand that situations involving financing, real estate transactions, and loan deadlines often require fast action, so we’re glad Rigo was able to respond quickly and complete your mold testing the very next morning. Providing prompt service, reliable scheduling, and professional assistance when timing matters most is something we take seriously. We truly appreciate your trust in our team and thank you for choosing Lakeshore Restoration LLC.
They came within an hour of me calling. Talked to the agent and were working next day. Very reliable and professional!
Thank you for your great review and for trusting Lakeshore Restoration LLC. We know that when property damage happens, quick response and clear communication are critical. We’re glad we were able to arrive promptly, explain the process, and get work started quickly for you. Your comments about our reliability and professionalism mean a lot to our team. We truly appreciate the opportunity to help and are always here if you need us again in the future.
They did the work within 4 days of me asking them to do it because I had a deadline. They were thorough, knowledgable, and did a great job of cleaning the area when done.
Thank you for taking the time to share your experience with Lakeshore Restoration LLC. We understand how important deadlines can be, and we’re glad we were able to schedule your project quickly and complete the work within the timeframe you needed. Providing efficient service without compromising quality is always our goal. We also appreciate your comments regarding our thoroughness, knowledge, and jobsite cleanliness. Treating each property with care and leaving the area clean when work is complete are standards we take seriously. Thank you again for your trust in our team. We truly appreciate your support and are always here if you need assistance in the future.
Good customer service. Job was well done.
Thank you for your review and for choosing Lakeshore Restoration LLC. We’re pleased to hear you were happy with our customer service and the quality of the completed work. Providing a positive experience and professional results on every project is something our team takes pride in. We truly appreciate your support and the opportunity to assist you. Please don’t hesitate to reach out if you ever need help in the future.
They assessed my situation within a day and started work the next day. They finished quickly.
Thank you for your review and for trusting Lakeshore Restoration LLC. We understand that when property damage occurs, quick assessments and prompt action are extremely important. We’re glad we were able to evaluate your situation within a day, begin work right away, and complete the project efficiently. Our team works hard to provide responsive service and timely results while maintaining quality standards. We truly appreciate your support and the opportunity to assist you. If you ever need help again, we are always here for you.
Very knowledgeable, informative company
61 reviews matching