La Vinothèque (lavinotheque.com) has a 4.5 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. 88% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 71% of negative reviews; 19 of them were added in the last 12 months. Last updated 2026-08-10.
Not easy to find that kind of Grappa...Thank You...
Reply from La Vinothèque2024-12-29
We sincerely appreciate your positive feedback. We are pleased to hear that we were able to provide you with the Grappa you were seeking. We value your business and are dedicated to offering a unique and diverse selection of products.
Easy to navigate website. Great product with a timely delivery.
Reply from La Vinothèque2024-12-29
We sincerely appreciate your positive feedback regarding your recent order. We are pleased to hear you found our website user-friendly and that your order was delivered promptly.
B
BE · 1 review · Verified · Experienced 2024-11-21 ·
★★★★★
Quick Shipping and Accurate!
This was the only place I could find Cleveland’s Christmas Bourbon that would ship it; fast shipping and perfect product! Well packaged; very happy husband!
Reply from La Vinothèque2024-12-07
Thank you for choosing La Vinotheque. We look forward to serving you again in the future."
Ordering was easy and the the package arrived quickly. Will order from them again.
Reply from La Vinothèque2024-11-20
We're so happy to hear that you had a positive experience with your recent order. We strive to provide excellent customer service and fast shipping. Thank you for your business!
We appreciate your kind review! Our team works hard to provide timely assistance, and we're thrilled that we were able to meet your needs. Thank you for choosing us.
We appreciate your kind words. Quick, efficient service at a good price is our goal. Thank you !
A
Ann Marie · 1 review · Verified · Experienced 2024-08-06 ·
★★★★★
Did not even receive correct item.
Reply from La Vinothèque2024-08-14
Dear Ann Marie,
We appreciate you taking the time to share your experience. We’re truly sorry to hear that you didn’t receive the correct item. We understand how frustrating this must be, and we want to make it right.
We pride ourselves on order accuracy and our hassle-free return policy. If you received the wrong item, we apologize for the error and encourage you to reach out to our customer support team immediately. We’ll arrange for a free replacement or refund, whichever you prefer.
To initiate a return or replacement, please visit our returns portal https://lavinotheque.com/content/1-shippingreturns.
Our team is available 24/7 to assist you with any questions or concerns.
Thank you for your understanding.
Sincerely, La Vinotheque Customer Support team
Contact Information: 877 319 7683
[email protected]
Superb customer service and timely product delivery.
Reply from La Vinothèque2024-08-14
We appreciate your positive feedback! It's great to know you were happy with your experience. Thanks for choosing us!
P
Paul · 3 reviews · Verified · Experienced 2024-07-15 ·
★★★★★
a fair price for what we bought
a fair price for what we bought - reasonable shipping charge; most important they had the Bellinis we couldn't find in PA. very quick service, easy to handle web site and order. and I should add: expertly boxed/wrapped- no danger of breakage
Reply from La Vinothèque2024-08-10
We appreciate you taking the time to share your positive feedback. We're delighted to hear that you were satisfied with our pricing, shipping, and overall service. Your satisfaction is our top priority, and we'll continue to strive for excellence.
To fix an error on my part, customer service helped me sort my shipping address and shipped my order to arrive quickly.
Reply from La Vinothèque2024-06-29
We're glad we could help! Everyone makes mistakes sometimes, and it's fantastic that our customer service team was able to assist you in getting your order shipped quickly with the correct address. We appreciate your understanding and for letting us know about your positive experience.
After the online purchase, I didn't see a confirming email, so I contacted the Company. Roberto assured me he had received the order and it would be processed. It was delivered ON TIME (it was a gift), and in pristine condition. Excellent customer service.
Reply from La Vinothèque2024-06-29
We're so happy to hear it was an Awesome Father's Day Gift! Excellent customer service is important to us, so we're glad our team was able to assure you and deliver the gift on time and in pristine condition. Thanks for letting us know