leafyquickwellness.com

Thank you for taking the time to share your feedback! We pride ourselves on prompt and seamless service, so we're glad to hear your call went smoothly and on schedule. We truly appreciate the recommendation!

Thank you for sharing your feedback. We apologize for the delay and frustration you are experiencing. To clarify, our service covers the physician’s evaluation and certification process. Once your certification is completed on our end, the processing time and registration fall under the state's jurisdiction, which unfortunately lies outside our direct control. That said, we are here to support you! If the state flags or rejects your application for any reason, please let us know right away so we can help resolve the issue and get things back on track for you. Once everything is resolved, would you be open to reconsidering your rating based on your experience with our team? Best regards, The Leafy Doc Team

Thank you so much for the AAA+++ rating, Michael! We appreciate your feedback and look forward to continuing to support your wellness journey!

Thank you for the 10/10 review! We will be sure to pass your kind words along to Dr. Lowe. Caring for our patients and providing knowledgeable service is always our top priority. We truly appreciate your support!

Hi Jeff, I am incredibly sorry to hear about your experience. This is absolutely not the standard of service we strive to provide at Leafy Doc, especially after a purchase has been made. We want to get your questions answered and resolve this for you immediately. Please email us directly at [email protected] with the email address you used to get your appointment with us, and we'll make sure to make things right for you. Thank you!

Hi Patrick, Thank you so much for the wonderful review! We are thrilled to hear that our team was able to provide outstanding communication and guide you smoothly through the process. Your kind words mean the world to us.

Thank you so much for the 5-star review! We are thrilled to hear you had a great experience with our service. Your support means the world to our team!

Hi there, we sincerely apologize for the frustration regarding your appointment timing. While our medical team strives to call at the exact scheduled time, there can occasionally be a brief 10–20 minute window delay if a previous medical consultation runs over, which we attempt to communicate via text. According to our records, your appointment was rescheduled a few times before our physician could successfully connect during that window. Regarding the pricing, you were only charged our standard, established fee for new patient consultations. We want to ensure you are taken care of—please reach out to our support team directly at [email protected] so we can look into your account and see how we can best assist you moving forward.

Hi there, we take accusations of unauthorized charges very seriously and want to clear this up right away. After reviewing your account history, we see that following your original appointment on May 28th, an attempt was made to schedule another appointment on June 30th. This automatically triggered a standard temporary payment authorization. However, please rest assured that this transaction was immediately voided and no money was taken or completed. Because authorizations can sometimes show as "pending" on your bank statement for a few business days depending on your financial institution, it can look like a charge. Please check with your bank to confirm the void, or contact us directly at [email protected] if you need us to provide official documentation of the voided transaction. We are here to help!

Hi Nicholas, Thank you for bringing this to our attention, and we sincerely apologize for the immense frustration this experience has caused you. What you described regarding the communication gaps and the submission error does not reflect the standard of care or service we aim to provide. We want to resolve this for you immediately. Since you have had trouble reaching us through our standard chat and email channels, we would like to fast-track your case to our management team. We unfortunately cannot find your name in our system - could you please email us directly at [email protected] for us to get in contact with you? We appreciate your patience as we work to make this right.

Hi Jerome, thank you so much for the 5-star review! We're happy to hear you had a great experience with our service. Your support means the world to our team, and we look forward to helping you again in the future!

Hi Dave, thank you so much for the wonderful feedback! We are thrilled to hear that you had such a positive experience and felt truly listened to by our doctor. Providing fast, attentive, and personable care is exactly what we strive for. We appreciate you choosing Leafy Doc!

Thank you so much for taking the time to share your experience! We pride ourselves on providing personalized, attentive care, so it’s wonderful to know our team was able to cater to your specific needs. Your support means a lot to us.

Hi April, thank you for the 5-star review! We are so glad to hear that your experience with us was quick and easy. Our goal is always to make the process as smooth and seamless as possible for our patients. Thanks for choosing us!

Hi Dylan, Thank you for bringing this to our attention. We apologize for the frustration and the discrepancy on your prescription entry. With the recent 2026 expansion allowing medical cannabis vaporization in Texas, our team and doctors have been adapting quickly to the state’s new pulmonary inhalation registry requirements. It sounds like your request was updated internally, but the specific authorization box in the CURT system was missed by the physician. We want to fix this for you immediately. We have reached out to your physician to confirm the change has been made in the CURT system. We appreciate your patience as we navigate these new state regulations together.