Fairly easy user-friendly Interface
Fairly easy user-friendly Interface. Good instructions. Fast reply - unbelievable.
LeaseRunner (leaserunner.com) has a 4.4 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 57% of negative reviews; 63 of them were added in the last 12 months. Last updated 2026-08-10.
Fairly easy user-friendly Interface. Good instructions. Fast reply - unbelievable.
I wish they went back to a phone number to contact them. Now everything is more automated and losing the human touch. Other than that they have a simple and streamlined system.
The workflow and automatic lease building is where I get the value. However, some limitations in editing cause a problem. When editing the "owner" field in the lease, I cannot fit the legal name of the owner: "XXX Holdings - Xxxxx Xxxxxx XXXX Xxxxx Series LLC". I need a higher character limit. From a legal perspective this may be a deal breaker.
The original software was clunky, but you continually seem to be upgrading and fixes bugs and common sense mapping to make it easier to use. A "Weekly Rental" option would be nice as a shit ton of houses near or on the shore rent by the week. Market the software that way and you will increase business.
Thank you, Timothy. I think your feedback in the past contributed to some of our updates. We appreciate your continued business!
I've been using leaserunner for years. Its makes it easy for tenants to apply and pay for their own screening. I also feel good about the screening fee going directly to a third party, versus me collecting it directly. Reports are clear, and the application gives me almost everything I need for my lease.
Thank you, Stephanie, for taking your time and writing a review. We at LeaseRunner appreciate it.
I use Leaserunner in my property leasing business. It makes the job of collecting rent payments much better. Tenants pay more reliably. There are some things that Leasrunner wants to do that I don't use - like managing my leases. And that can make it less intuitive to integrate into my business, but i am happy that ACH payments are possible.
Thanks for taking the time to give honest feedback! We are grateful!
66 reviews matching