Legacyhandcraft (legacyhandcraft.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 28 of them were added in the last 12 months. Last updated 2026-08-10.
We are very pleased with our new Murphy bed from legacy handcraft. Stephanie went above and beyond from the very first time we met via a virtual tour of the show room all the way through delivery and walking us through some troubleshooting when putting together the bed. I would highly recommend this company for anyone considering custom furniture!
We purchased a murphy bed from Legacy Handcraft. From the initial walk around in the showroom to the final purchase, Legacy was absolutely fantastic. Customer service, all the options, product being stocked and the product quality all were top notch! Thanks Legacy!
Thanks for your kind words, Adrian. It was a pleasure working with you!
We love our new murphy bed! Exceptional quality and craftsmanship. Stephanie was extremely helpful and communicative from when we first visited the showroom, during the order process, at pick-up, and for a quick question during assembly.
i bought something from here and the quality of it was not good at all. the things here where so much money and not good mitrials that they were made out of . i would never buy from them agian.
Hi Kamdyn, While we appreciate your thoughts, I wasn't able to find a customer record or record of any order from you. It also looks like your review was not created from a review link that we sent out, so maybe you meant to review a different business. Could you double check that you meant to review Legacy Handcraft? Our products are all handcrafted from solid wood and very high quality. If you did order from us, we would be very happy to help out in any way we can. Since we don't have a customer record or any contact information, I'm wondering if you could reach out to our customer service team at [email protected]? Again, we'd be very happy to help resolve any concerns you have with an order from us, but if this review was meant for a different company, we'd appreciate it you'd remove it. Thanks so much! LH Customer Service Team
To say it is beautiful is an understatement!!! I have used Urban Legacy before and they truly have the best quality shelving from look to kits for installing! There packaging alone shows they go above and beyond for their customers! Thank you so much UL and Aidan for helping me along the way! WIll post a picture once she is installed!!!!
Absolutely gorgeous shelving! The quality is top notch. I wouldn’t hesitate to buy from this company again. I looked at shelving for an embarrassing amount of time and read countless reviews. Best purchase I’ve made in a long time. Don’t hesitate!
We researched our supplier of our bed nationwide. We chose UrbanLegacy because of the quality. Being outside of their white glove delivery area, we did have an issue with the assigned transport company (minor damage). UrbanLegacy stepped up and quickly addressed all damages. Stephanie was fantastic to work with. The installation by ourselves with handyman help went perfect as were the instructions. We love the new bed as do our visitors!
Urban Legacy was quick to process my order. Prompt e-mails to keep me in the loop, was delivered quickly and my shelves and hardware are absolutely beautiful! I was so impressed I just ordered a fireplace mantle ♡ Happy customer here!!
Beautiful quality Very happy with our shelves
Urban Legacy provided support in every step of my purchase. They provided very clear instructions for ordering their products. I was sent emails communicating the status of my order as well as shipment information. This is my third purchase from Urban Legacy. I have enjoyed the high quality of each purchase.
I’ve used this company twice and been thrilled both times! The attention to detail, craftsmanship and ease of purchasing was outstanding. Their products are worth the cost. Will be back, thank you again!
Super fast shipping and quality product. This is the second time we have ordered from Urban Legacy and we probably will order from them again in the future.
This is the second time I have ordered shelves from Urban Legacy. I absolutely love them! They are pretty easy to hang and look great! Thank you!
I have no regrets about founding this place! Service is amazing! My bedroom looks a lot better because of them
My second purhase of reclaimed wood shelves and I'm just as happy as the first. These wood shelves always bring warmth and cozyness to my home.
Great quality and for a custom piece shipping was quick. Looking to purchase another
great communication, beautiful product, fast shipment
Excellent product and super easy to work with the team. Love our custom shelves.
Buying the product was easy. However, once I received the product is show better on the photo. The color is not what I expected.
Great work. Fast to respond and came in sooner than originally promised.
61 reviews matching