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Legal Services & Government

LegalMatch

60 reviews

2.860 reviews
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About LegalMatch

Data updated
Website
legalmatch.com
Category
Legal Services & Government
Location
United States · Reno
Status
Unclaimed
Last 12 months
51 reviews
Replies to negative
100% (32/32)
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Is LegalMatch legit?

LegalMatch (legalmatch.com) has a 2.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Legal Services & Government and its reputation is poor. Opinions are polarized: 43% rate it 4 stars or higher while 52% give 1 star; The business has replied to 100% of negative reviews; 51 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

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johana cooper美国 · 2 reviews · Experienced 2026-06-02 ·

Finding legal help using the internet.

I appreciated the fact that this site exists. I was a bit disappointed due to the fact that I entered “free legal help” when I started the search and I had completed the questionnaire when it gave me the message it did once I checked that I was unable to pay. For some older Americans trying to navigate the internet, this can be a bit off-putting. I am glad that I did receive a response from an attorney that responded to me based on the site.

Reply from LegalMatch2026-06-09

Hello Johana, Thank you for sharing this. We’re glad you appreciated the platform and that you received a timely response from an attorney. We understand how the “unable to pay” disclaimer can feel discouraging, even though it is intended to set expectations about attorney fees and then provide helpful resources. If it would help, you can always reach out to [email protected], and they can go over the options available to you for your situation. Sincerely, Tyler at LegalMatch

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Mike M美国 · 1 review · Experienced 2026-05-27 ·

Same day response.

Thankfully I did not require legal services. But I will hold on to your contact information just in case.

Reply from LegalMatch2026-06-03

Thank you for sharing your positive experience!

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Cynthia Romeo美国 · 1 review · Experienced 2025-10-04 ·

David Finkelstein, Esq., Florida

My brother hired Mr. Finkelstein in September 2025 to handle the probate of our mother's estate. The most important aspect was securing his appointment as executor, in accordance with my mother's living will. There were no objections from the beneficiaries to his appointment. After signing a Letter of Engagement and paying $4,000 upfront via Zelle, there has been no meaningful progress eight months later. He has not been appointed executor, and he hasn't received clear confirmation that the probate case has even been filed. Communication has been inconsistent at best; responses are often vague and followed by delays or excuses, with little to no follow-through. I understand that probate can take time, but the lack of transparency and progress over this period is concerning. At a minimum, we expected timely updates, clear explanations, and evidence that the process was moving forward. My brother only given more excuses for the delay. Additionally, he continuously ask the same questions (i.e. what is my brothers email yet he's had it for eight months now) and didn't even know the inventory or how many beneficiaries which was provided by back in September of 2025. There has been NO action since October 24, 2025. By the way, I made a previous review for Mr. Finkelstein to response that he didn't represent me but represented my opponent. There is no opponent on top my brother gave him authority to speak with us to maybe help move along but only to have Dr. Finkelstein to elect to not speak with the beneficiaries anymore which is his legal right. TERRIBLE SERVICE AND ETHICS

Reply from LegalMatch2026-05-07

Cynthia, thank you for reaching out. We are very sorry to hear that you and your brother are having such a difficult and frustrating time with this situation. It's completely understandable why you'd be so concerned about the lack of progress on your mother's estate. While our service connects people with licensed attorneys who are in good standing with their state bar, LegalMatch is unable to get involved in the day-to-day work between a client and their lawyer. For a situation like this, the best course of action is to file a complaint directly with the state bar association. They are the official body that oversees attorneys in your state, and they have the authority to investigate these kinds of issues and take action if they find it's warranted. I truly hope this helps point you in the right direction and that your family can get this resolved quickly. - Tyler at LegalMatch

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Lenone Clark jr美国 · 1 review · Experienced 2026-05-01 ·

Matched me with the most unprofessional…

Matched me with the most unprofessional lawyer.he just stopped responding and now only have days left to court and don’t know if he’s going to be my lawyer or not

Reply from LegalMatch2026-05-04

We’re sorry to hear that you were unhappy with your recent LegalMatch experience. We help connect clients like you with attorneys who are interested in taking your case, but we do not oversee the work of individual lawyers. We review each attorney before they join LegalMatch, and do not allow membership to anyone who has an open complaint with their state bar association. If a lawyer fails you, please know that you have the right to file a complaint against them with the bar.

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Shawn Roberts美国 · 1 review · Experienced 2025-05-25 ·

Help with this case

Reply from LegalMatch2026-05-04

Glad we could help! Thank you for sharing your positive experience.

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Personal items for sale Cinsig美国 · 2 reviews · Experienced 2026-04-23 ·

The lawyer was emphatically tuned in

The lawyer was emphatically tuned in, addressing my concerns. I truly regret not having the funds to obtain him. Attorney Jarrett E Levine was spoken highly by other attorneys I contacted.

Reply from LegalMatch2026-04-24

Thank you for sharing your positive experience!

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Jeannette Loretta加拿大 · 2 reviews · Experienced 2026-03-23 ·

SCAMMERS!!! Stay far away!!!

SCAMMERS!!! I needed a lawyer badly and thought I would try this service. They said they needed $2. To set up an account now they have charged me $95. And they are trying to do it again! When I call the number I get a recording. They have never given me anything but grief no legal advice no legal help nothing but headaches when I am already going thru a rough time duh that’s why I need a lawyer. Stay as far as you can away from these people! Unless you want to give your cc info to a bunch of crooks. They should be ashamed of themselves taking advantage of ppl who are already in bad situation. No wonder why ppl don’t like lawyers! Their responses to many reviews is … We do not get involved in the agreements between attorneys and clients or the actual representation of clients. The User, and not LegalMatch, is solely responsible for assessing the integrity, honesty, and trustworthiness of all persons with whom the User communicates on the Service.

 We review each attorney before they join LegalMatch, and do not allow membership to anyone who has an open complaint with their state bar association. If a lawyer fails you, please know that you have the right to file a complaint against them with the bar. So in other words yes we might refer you to crooks but sorry that’s your problem not ours. WOW

Reply from LegalMatch2026-04-23

Jeannette, We are very sorry to hear about the financial frustration you are experiencing, particularly while navigating a difficult legal matter. However, based on the specific figures you cited, a $2 activation fee and a $95 recurring charge, it appears you may be mistaking LegalMatch for a different service provider. Our attorney-client matching platform is free for consumers, and any fees you would incur would be solely from an attorney of your choosing after submitting case details or if you subscribed to one of our paid membership levels. Upon review, I do not see any transactions that indicate you are on a paid subscription with us. Please review your transaction history. If you find any charges that were made in error, you can contact the third-party service that processed those charges to request a refund. - Tyler at LegalMatch

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DAVID D美国 · 2 reviews · Experienced 2026-03-01 ·

Lawyers not knowledgeable of the files sent to them and attentive to facts.

The lawyers were not attentive to details. They just wrote a response to a headline without actually looking at the facts. I sent files and asked for a paid consultation and the files I sent to the lawyer were not even read beforehand, so I had to go through the whole case and watch while he read the files. And for a supposed litigator, he took great pains and a LOT of my time to explain that I had a horrible case. That in itself is fine because one does not want to litigate if you have a bad case. What I cant accept is that it took him so long to come to that conclusion becuase he had not read the files I sent him. And in the end he droned on about Texas court history and wasted my time on my dime. The other 4 lawyers had no idea or relevant experience about the area of law my case involved. Sad, and a waste of my money.

Reply from LegalMatch2026-04-06

We’re sorry to hear that you were unhappy with your recent LegalMatch experience. Sounds like you were successfully matched with 5 potential lawyers, and the one you chose to work with was able to determine that it would not be worth spending more time and money to pursue this claim. LegalMatch helps connect clients like you with attorneys who are interested in taking your case, but we do not oversee the work of individual lawyers. We review each attorney before they join LegalMatch, and do not allow membership to anyone who has an open complaint with their state bar association. If a lawyer fails you, please know that you have the right to file a complaint against them with the bar.

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PATRICK BLOHM美国 · 2 reviews · Experienced 2026-03-13 ·

I used legal match

I used legal match, trusting that they would help me find an attorney. I got two referrals. The first attorney spammed me with their accomplishments. And then told me they couldn’t help me before I even got a consultation. And the second attorney had terrible reviews. And wanted to charge me $300 for a consultation fee fee. So I did the work myself and it was pretty easy to find attorneys that have better ratings, no consultation fees, and my inbox isn’t getting spammed.

Reply from LegalMatch2026-03-17

Patrick, You did not receive the help you were seeking from LegalMatch, and that is understandably frustrating. Upon review, I see that you posted your case in a legal category which, as you acknowledged in the case details you shared, did not match the category of your actual legal need. To stop receiving the emails you requested, you can simply visit your client dashboard and adjust those settings. I have done this for you as a courtesy. Good luck with your case! Jessie at LegalMatch

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Anthony美国 · 3 reviews · Experienced 2026-03-16 ·

Iegal match contacted me on issue that…

Iegal match contacted me on issue that has no statute of limitation . I asked them for referall for Civil Rights lawyer a Samantha out in Nevada said one would email me for intake and update my issues never got the email . I called back she said they dont do civil Rights claims and that the intake need 25,000 up front to file an appeal which was a civil rights violation case she clearly noted my notes of politicle influence. they knew a former president was a defendant

Reply from LegalMatch2026-03-18

You did not get the legal guidance you were expecting, and that is understandably frustrating. Over the past 20 years, millions of clients have had success with our free attorney-client matching service. LegalMatch does not make referrals or contact clients directly, rather we enable interested attorneys in our network to contact clients who have requested this free service by submitting a case. Upon review of the contact information you provided through TrustPilot at our request, we are unable to find your case in our system. Perhaps you have confused our name with a competitor?

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Marla Schneider美国 · 3 reviews · Experienced 2026-02-26 ·

Only used once in February of 2025

Only used once in February of 2025. Did not realize this was a subscription that I did not want. No notification of being automatically charged in 2026. I have requested to cancel my account and a refund. There is not a phone number for customer service nor does the website allow you to cancel. Very strange and not on the up and up.

Reply from LegalMatch2026-03-02

Marla, Over the past 25 years, millions of clients have had success with our free attorney-client matching service. We also offer a different, for-fee service called Talk to a Lawyer which is designed for those who want immediate legal advice and who can benefit from ongoing reduced-rate access to general legal consultations. This service is available as a subscription, which includes unlimited 30-minute consultations at a reduced rate. It sounds like you purchased the subscription plan in error, and did not see the welcome emails with information about how to cancel. As a courtesy, we have refunded your payment in full. Jessie at LegalMatch

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Peter Triestman美国 · 3 reviews · Experienced 2026-02-05 ·

LegalMatch charges for "recurring…

LegalMatch charges for "recurring quarterly Subscription", although I never signed up for one. They did it 3x over the course of a year, I had to change my credit card # to get away from these thieves. LegalMatch ignores any requests by email or phone.

Reply from LegalMatch2026-02-09

Over the past 25 years, millions of clients have had success with our free attorney-client matching service. We also offer a different, for-fee service called Talk to a Lawyer which is designed for those who want immediate legal advice and who can benefit from ongoing reduced-rate access to general legal consultations. This service is available as a subscription, which includes unlimited 30-minute consultations for $49 each. Upon review, I see that you purchased Talk to a Lawyer but were not actually looking for general legal advice. Your refund request was not sent to the correct department (which would have been either [email protected], as stated in your welcome email or [email protected], as stated on our website). For that reason, it took a very long time before your request was processed. Please accept our apology for the delay. Your feedback will be used to improve our internal communication process.

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Lux Arias STUDENT美国 · 1 review · Experienced 2026-02-03 ·

Great platform easy to use

Reply from LegalMatch2026-02-04

Thank you for sharing your positive experience!

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James美国 · 9 reviews · Experienced 2026-01-14 ·

You’ll spend time dumping everything…

You’ll spend time dumping everything you know about one of the most traumatizing experiences of your life (if you’re in my shoes). A handful of privileged silver spoon early career attorneys will reach out seeking to extract dollars from you. I listed I am not looking to throw hundreds at an attorney before I know how they can help me specifically, but the ones who reached out to me were trying to force me to schedule $150-600 initial consultations. If you don’t have hundreds of dollars to throw at an initial consultation with one of these greedy silver spoon assholes, they won’t help. It’s sad the majority of people who have the privilege in life to become attorneys only use their skills to extract & enrich, not to help and hold accountable. My case is very strong, they just don’t care about anyone but themselves. F* LegalMatch, don’t waste your time on the bad, greedy attorneys that will reach out to you through there.

Reply from LegalMatch2026-02-02

James, We’re sorry to hear that you were unhappy with your recent LegalMatch experience. You didn’t get the representation you were seeking, and that is understandably frustrating. Over the past 20 years, millions of clients have had success with our free attorney-client matching service. There have also been a few who were displeased. We’ve found that in those instances, it’s often because of a misunderstanding about how both LegalMatch and the legal industry work. As described on our website: 1. You answer questions to share the specifics of your legal issue and provide available times so that interested attorneys can schedule with you. 2. Pre-screened lawyers in your requested practice area and location review your case within 24 hours. 3. If you permit us to share your contact information, interested lawyers respond to initiate a conversation. 4. At that time, you may schedule a consultation with one or more interested lawyers, during which you and each attorney determine whether there is a good fit for working together on your case. We review each attorney before they join LegalMatch, and do not allow membership to anyone who has an open complaint with their state bar association. If a lawyer fails you, please know that you have the right to file a complaint against them with the bar. Jessie at LegalMatch

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carol cifelli美国 · 1 review · Experienced 2026-01-12 ·

Forget:"piece of mind!"

attorney Gregory McGill. Jan. 12th, 2026. 30 minute consult. instantly,I knew this was not the right attorney for me or anyone for that matter. This was rushed and condescending and left me feeling r than before the call.He didn't care about me or he facts. zero guidance. the-worst!

Reply from LegalMatch2026-01-15

Carol, We’re sorry to hear that you were unhappy with your recent LegalMatch experience. You didn’t get the representation you were seeking, and that is understandably frustrating. We review each attorney before they join LegalMatch, and do not allow membership to anyone who has an open complaint with their state bar association. If a lawyer fails you, please know that you have the right to file a complaint against them with the bar. Jessie at LegalMatch

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Tamara Bauer美国 · 1 review · Experienced 2025-10-15 ·

I've been posting my discrimination…

I've been posting my discrimination story over and over again. I also uploaded some documents, but I'm still not getting the help that I need.

Reply from LegalMatch2026-01-13

Dear Ms. Bauer, You didn’t get the representation you were seeking, and that is understandably frustrating. Over the past 20 years, millions of clients have had success with our free attorney-client matching service. There have also been a few who were displeased. We’ve found that in those instances, it’s often because of a misunderstanding about how both LegalMatch and the legal industry work. As described on our website: 1. You answer questions to share the specifics of your legal issue and provide available times so that interested attorneys can schedule with you. 2. Pre-screened lawyers in your requested practice area and location review your case within 24 hours. 3. If you permit us to share your contact information, interested lawyers respond to initiate a conversation. 4. At that time, you may schedule a consultation with one or more interested lawyers, during which you and each attorney determine whether there is a good fit for working together on your case. Unfortunately, even when matched, some clients are unable to secure an attorney for a variety of reasons including bad timing (lawyers often need to prioritize their existing clients over potential new clients) and case details that don’t align with the attorneys practice specialty. You might consider trying our paid subscription which is designed for those who want immediate legal advice and who can benefit from ongoing reduced-rate access to general legal consultations. This subscription allows you to schedule unlimited 30-minute consultations for $49 each. To get more information about this option, just click the Talk to a Lawyer link inside your client dashboard. Jessie at LegalMatch

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A Canadian美国 · 1 review · Experienced 2026-01-11 ·

LegalMatch WON'T HONOUR its guarantee to clients, impossible to contact

UPDATE: LegalMatch communicated with me briefly on LinkedIn, but when I persisted in asking them to fulfill their Satisfaction Guarantee and take the steps as outlined in their own Guarantee, they stopped messaging me. They only exist for the lawyers. They are as much as a scam as the lawyer I hired through their service. ORIGINAL POST When a lawyer I found via LegalMatch started scamming me, LegalMatch refused to honour their Satisfaction Guarantee (this review won't allow me to include the direct link to it, but it exists as of 2026, Jan 12). It was almost impossible to find a way to contact customer service, but even when I did, nobody replied to my emails. I finally had to message them on LinkedIn, where they then stated that it's not their job to oversee individual lawyers.I wasn't asking them to oversee my scammy lawyer. I was asking for them to fulfill the promise they made to people who use their service

Reply from LegalMatch2026-01-13

The first step of the satisfaction guarantee is for LegalMatch to reach out to your attorney and encourage them to resolve your issue. I have just confirmed that our customer support team has received the email you sent (just before Christmas) and initiated that process. EDITED TO ADD: As we have explained, if you have a dispute with your lawyer that we are unable to help you resolve, you must contact the state bar association.

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Ms Boss美国 · 1 review · Experienced 2025-12-26 ·

Untrustworthy!

Untrustworthy!! Inhumane!! Would not recommend!! These people are scam artists all around to clients and employees!!! GLAD TO KNOW THE TRUTH FINALLY FOR MYSELF!!! Nobody should trust these idiots!!! This Company has zero ethics takes advantage of innocent victims and Attorneys Companies and even employees they scam anyone they can. It's the only motto they have !!! SCAM SCAM SCAM That's the impression I was given after the interview process. I thought it was good Company come to find out ...I was scammed into believing that !! They are completely unethical!! I know now the real truth from inside experience!! iI was actually very disappointed to find out that's their real inside culture!!! They refuse to hire honorable respectful employees they will ONLY bring on people willing to be dishonest and cut throat at all costs !!! My friends husband a felon of course ha ha got hired same day ripped off everyone he told me they award scammers dont wantgood honestemployees!!! They dispise good honest people Refuse to hire honest employees ! !! Doesn't align with their "culture " DO NOT TRUST THIS COMPANY!!! RUN RUN RUN 🏃‍♂️ BIRDS OF A FEATHER 🪶 THEY SCAMMED ME AND THEY WILL SCAM U BIRDS OF A FEATHER SCAM TOGETHER!!!

Reply from LegalMatch2026-01-12

Ms. Boss, It's clear that you are angry about your LegalMatch experience, but after requesting more information I am still seeing only name calling and no specific complaint around which we can take corrective action. Regretfully, Jessie at LegalMatch

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Brian Krieger美国 · 2 reviews · Experienced 2025-12-15 ·

Doesnt work

The one match I received was from an attorney firm that didnt practice what my issue was for and they never replied to my inquiries. I emailed LegalMatch and never received a reply Hey Jessie at Legalmatch, I appreciate you concerned about this review, but I stand by this. I would work with you directly but I do not receive replys from legalmatch, same with the one match I was provided. Not return of phone calls. You request I update my entry, but it is accurate.

Reply from LegalMatch2025-12-19

Edited to add: You did not get the representation you were expecting, and that is understandably frustrating. In order to provide free attorney-client matching services to people who are seeking legal representation, we use automations for many aspects of our business. It sounds like you are looking for a level of personalized attention that is beyond the scope of our free service. Brian, Given that you were matched with someone who does not practice your legal issue, we recommend you update your case details to provide more accurate information. Hope this helps! ~Jessie at LegalMatch

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KC Harpring美国 · 2 reviews · Experienced 2025-12-06 ·

Law Firms - Do not hire - deceptive marketing cold calls

For some reason Legal Match decided to start calling my law firm this year after we'd been in business over 10 years. What angers me is that they keep telling my receptionist that they "have done business with me," "have a case they want to discuss with me," or "are calling about a potential client." These are just lies to get around my receptionist and intake team that screen marketing cold calls because they're a waste of my time. I did end up talking with one of the agents eventually because Legal Match wouldn't stop calling my intake team and claiming they were a client and would ONLY talk to one specific lawyer at my firm. This of course was complete BS. I went through their pitch and explained that I don't work with paid leads companies that won't do Month to Month. If you stand by your product, you know people will continue to pay for it. If you don't, you need long term contracts. The sales agent I eventually spoke with was nice enough, but I really really do not appreciate marketing people lying to my intake or receptionist, even bending the truth, just to get to me. If you have a good product you don't need to do that. Take your money and invest in your own branding and marketing campaigns. 12/22/25 Update - LegalMatch continues to call my firm and use the same tactics described above, despite leaving a response below that they've removed us from their list. Their customer service seems to be as dishonest as their sales people. 12/30/25 Update - I emailed their corporate and legal departments to get them to remove us from their call list like their response to this review claims. They have not done so and continue to call my intake team, lying to try and get past them. I am now doing what I told them I would do and leaving negative reviews elsewhere every time they call us and waste our time. 10/10 do not work with these scammers!

Reply from LegalMatch2025-12-16

I've been able to identify your practice and confirm that you are now added to the Do Not Call list. Please accept our apology for the inconvenience. ~Jessie at LegalMatch