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Beauty & Well-being

Lenself

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152 reviews

2.7152 reviews
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About Lenself

Data updated
Website
lenself.com
Category
Beauty & Well-being
Location
China
Status
Unclaimed
Last 12 months
39 reviews
Replies to negative
4% (3/83)
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About this business

Lenself is a contact lens online retail store, we offer your favorite brand name contact lenses at the most affordable prices.We offer a wide range of styles with hundreds of colors and patterns, you could shop cosmetic lenses that can help you light up your daily life in the way you want, cosplay / Halloween contacts that transform you into your favorite role forms, and the big diameter of 22.0mm sclera contact lenses that could make your friends scream.

Written by the business, not verified by us.

Is Lenself legit?

Lenself (lenself.com) has a 2.7 out of 5 rating on OK.one, based on 152 user reviews collected here. It is listed under Beauty & Well-being and its reputation is poor. Opinions are polarized: 41% rate it 4 stars or higher while 49% give 1 star; The business has replied to 4% of negative reviews; 39 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

Company is a scam

Company is a scam - not even reviewing the product cause it doesn't matter/worht it. Paid extra for fast shipping. Took 3 days to even be shipped and then 14 days to get to me. I no longer needed the product because I received it too late. Issued a refund. They won't refund the fast shipping after admitting it should have been received within 5-10 days (my case was longer). and when trying to return the product, you have to pay the shipping to China - I would pay more money/lose money if i tried to return. They also try to beat the system by telling you to LIE when buying postage telling you to say you only paid $9.99 for custom issues.

My orders been “on the way” since May, no customer service responding after many attempts.

I’ve been waiting for my order since May, but I’ve never received it. I’ve reached out multiple times, but Lenself doesn’t even bother to respond. Don’t waste your time or money with this company. Their customer service is terrible, and the people who work there allow their company to take people’s money and then refuse to fulfill their obligations or take responsibility for their lack of due diligence.

The first time I ordered with Google…

The first time I ordered with Google pay and it punched in an old address and sent my contacts halfway across the world, when I ordered the second pair to the right address, I don't receive any info about the shipping number, estimated day of arrival, no email, just running out of time and I've been given nothing, no info, by lenself after ordering two pairs.

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