I’ve ordered twice from them and they…
I’ve ordered twice from them and they have done a great job! Highly recommend!
Lensesrx (lensesrx.com) has a 4.1 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Health & Medical and its reputation is good. 76% of reviews are 4 stars or higher and 17% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
I’ve ordered twice from them and they have done a great job! Highly recommend!
Took forever with the expedited shipping but did get refunded for that. Received the absolute wrong color on transition lens and they want us to send them back. Already took awhile to receive them. Customer service was good but still for almost 300 you’d think the color would be right.
I've done business with LensesRX for years, in Ludington a little earlier this year, and I have never had any real issue. They've been really good ! However THIS TIME whoever handled the Order acted as if they did NOT want o be bothered when I tried to track the package and asked a few questions because it was running late , AND they did the Tinting which I PAID for WRONG! I Specifically asked for GRADIENT , but apparently they said the Hell with what I ask for..So Im very unpleased this go round !!
Love the frames, site was easy to navigate, shipping was super quick. I’m a very happy customer!
Fast. Inexpensive. Lens quality is good
Timely and useful communications First time user
Quick responses to emailed questions prior to purchase. Great price for frames
Delivered without delay, with the product as expected, with no gimmicks along the way.
Great Customer Service! Messages left were always returned, helpful and knowledgeable of their products and services. Well pleased with my first online prescription glasses order. AND of course I would purchase from again!!
I always received a prompt response, and customer service was ready to help and knowledgeable. Getting my frames refilled with prescription was the easiest and fastest process as well. I received periodic updates on my order which was great. I highly recommend LensesRX for their services going forward!
I love LensesRX. I love their prices. I love their communication. I love the quality of what they produce. I've bought lenses and frames there many times, and it's always been a very good experience. If you can't handle a week or two wait, then don't use them, but if you plan ahead, they're great and will save you a bunch. The thing I really appreciated this time (got new lenses), is that I sent in the old lenses (and they returned them), but what was impressive is that on the old lenses they had marked several locations, with a fine tip sharpie, with crosses and lines, which told me they were doing everything possible to get my new lenses just right.
I have trying use lensesRx for two times. They have no transparency about the expected shipping and delivery time. If for you this is important, try other companies.
Customer service was wonderful and I received my frames in a timely manner. I love the frames. They are just as pictured and as I expected. The prices are very competitive. I would highly recommend LensesRX.!!!
We contacted you and confirmed the frames were available. We placed the order on line, frames only on Feb 24. I received a notice that the optometrist approved and nothing. It's now been two weeks and we still have no status on the order.
I have used this service many times and no matter how weird my frames may be, they always find a way to make it work. Excellent turn over time. Excellent customer service and very reasonable pricing.
New prescription, new lenses provider, old frames - wasn't sure what to expect. These glasses are really great, thank you!
Second time having lenses done with LensesRx. It was the same exact good experience (minus US postal service). Customer service is pleasant and the product service is a hard to find reliable quality at a very ethical price point.
63 reviews matching