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Events & Entertainment

Lesdiy

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47 reviews

3.847 reviews
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About Lesdiy

Data updated
Website
lesdiy.de
Category
Events & Entertainment
Location
China
Status
Unclaimed
Last 12 months
12 reviews
Replies to negative
50% (6/12)
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About this business

Wir sind ein Baustein-MOC-Unternehmen mit einer Fabrik in Hongkong. Wir verkaufen kreative Ideen und Arbeiten von Designern unter der Lizenz des Designers. Derzeit arbeiten insgesamt 87 Designer fest mit uns zusammen, Tendenz steigend. Sie können die neuesten Arbeiten des Designers auf unserer Website sehen, und wir freuen uns darauf, weitere Designer zu sehen, die sich uns anschließen.

Written by the business, not verified by us.

Is Lesdiy legit?

Lesdiy (lesdiy.de) has a 3.8 out of 5 rating on OK.one, based on 47 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 50% of negative reviews; 12 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Not satisfied :(

Sadly plenty of missing parts, a few major construction failures (glue needed) and shipping time bigger 30 days…

Reply from Lesdiy2023-04-20

Hallo Wir haben Ihre Bewertung gesehen Sorry für das Problem mit dem Teil Unser Designer hat die Struktur des Produkts geändert, daher gibt es einen Unterschied in den Teilen Wir haben Ihnen die fehlenden Teile geschickt, nachdem der Designer die Produktstruktur geändert hat Wenn Sie es erhalten, kontaktieren Sie uns bitte, damit wir Ihnen ein neues Handbuch zusenden können Nochmals Entschuldigung für die Unannehmlichkeiten Ich freue mich auf deine Antwort Mit freundlichen Grüße

Poor product, non-existent assistance

Absolutely awful product, and terrible customer service. Actually, non-existent customer service. My in-laws bought an expensive brick train set for our son as a Christmas gift. It's complicated, so each page takes some time to complete. The instructions' pdf is huge, and some pages don't display at all. After a few steps, there were pieces missing. Fortunately, he had a few spare parts from other sets we could use. Several steps later, we encountered another four missing pieces. I emailed the company, and their missing parts email address, and their customer service and, in spite of the online information saying they respond in 24 hours, nothing. So we ordered extra parts on eBay. They weren't cheap. Several pages later, and more missing parts. Again, no response from the company, so headed to eBay again to find replacements. These sets are expensive, and I'm angry that my in-laws have wasted their money, and even more annoyed that my son is upset that after two weeks he still can't complete this set. So, if you buy a kit from this company, and all the parts are there, great. If not - and we aren't even half way through the build and we're missing 17 pieces already - then prepare to spend extra money trying to find replacements, because the company completely ignores all emails. Be warned.

Reply from Lesdiy2023-01-04

Hello Sorry I was infected with corona a few days ago, I didn't pay attention to the email, please contact me, my WhatsApp is +8618986244840, let me solve the problem for you.

I order several MOCs and „Standard…

I order several MOCs and „Standard Sets“, contact, delivery and after sale service were perfect!

Reply from Lesdiy2022-07-01

Thanks for your comments, we will continue to work hard to bring more high quality MOCs.

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