Liebeletai (liebeletai.com) has a 1.0 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Beauty & Well-being and its reputation is poor. 97% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Refund. Last updated 2026-10-24.
Most reviewers were let down by their experience overall. Customers frequently reported receiving incorrect, low-quality, or imitation makeup items instead of the genuine products they originally expected to purchase. Many consumers expressed deep frustration regarding missing components in their packages, damaged goods upon arrival, and the complete lack of response from support when attempting to secure full refunds. Some people were dissatisfied with the unexpected overseas shipping origin, hidden manufacturing locations, and the extremely poor product quality. Reviewers additionally noted that the delivered goods arrived from abroad, looked completely different from promotional pictures, and failed to meet basic manufacturing standards.
Auto-generated from all reviews of this business. For reference only.Horrendous company- now calling themselves Lia & Tia. Advertise fake beauty products via Facebook. I bought what I thought was a Laura Geller make up palatte which was meant to come with a brush and foundation. What arrived was a knock off palette and no brush and foundation. For £23! I have now been trying for 2 months to get a refund. They email back offering only up to 30% refund or a return back to China!! Terrible. DO NOT BUY FROM THESE SCAMMERS
Absolute crap products and company! Why didn't I look on here first?! Purchased what I thought was the Laura Gellar 3 part kit, only eyeshadow/blusher thing arrived, no foundation or brush, asked for a refund, was told I could have 20% back or send it back to China at my own expense, gave them the optiontosend the missing items, still waiting for a response. Even went through PayPal complaints and got an email from the same address I originally complained too. I'm too stubborn to give in 🤣
Products were not Laura Geller plus they only sent the eye shadow pallet and not the actual foundation which was the item I wanted - have been trying for several weeks now to get a refund. The originally offered me money off but I told them they didn't send that was advertised so I wanted a full refund! Do not purchase from this site
Fake on many counts: product not the same as genuine Laura Geller Tuscan dreams palette. What is advertised is not what you get Packaging has spelling mistake, a small mirror It is made in China not Italy as advertised
Shame i cannot zero stars, appalling service, incomplete order after numerous emails they agreed refund over a month ago, still waiting now they have come back and bank system down.
As others, I would give 0 if possible. I ordered the Laura Geller products. I’ve used them before and they’re good, but what arrived were fake. I emailed requesting a refund and was offered 20% discount, which I refused. If the products had been what I ordered but with small damage to packaging that would have been appropriate. I regretted their off of 20% and it’s on going. Will see what happens but avoid! I wish I’d checked here before ordering.
My package arrived after 11 days, after I had chased the company and received no reply. It is NOT a Laura Geller product, but a fake. The package was damaged with no brush or foundation inside. AVOID!!
Fake makeup, falsely advertising as Laura Geller pallets. Cheap substitute from China which I’ll not put near my skin. AVOID AT ALL COSTS.
I wish I'd read trustpilot before ordering. The product i ordered was not what was delivered. I trusted it could have been a mistake - its not an imitation, its a Chinese made makeup palet. The advert contained info on the quality of the Laura Geller product - baked powder which i really like. This is what I ordered. This is fake advertising. I've tried to get a refund, the best offer was 20% refund and keep the product, or pay for it to be returned - tracked postage to China. I'm never seeing the money I spent, I am certainly not paying any more money out. £20 down the drain.
Do not buy from this company. This is a scam. They ripped me off. I bought the 3 piece kit and only received 1 piece. Won't respond
Total scam, advertised as Laura geller but when it came it wasn’t just some cheap product from china! Avoid at all costs
I received a FAKE product - this was advertised as Laura Geller pallet set which is a SCAM. (Feb 2026I wished I had read reviews. I don’t suppose they refund my money. Disappointed to say the least. Took over 3 weeks to arrive.
If you get the Laura Geller ads on FB or anywhere DELETE/BLOCK and do not order. The palette arrived - it's doll sized and iridescent like for a clown. The eye colours are about the size of a dime. NO BRUSHES CAME as advertised. I should have followed my instincts. Another cheap rip off sourced from China. FB and everyone should remove Laura Gellar ads!
Total ripoff !! I purchased Laura geller makeup and received a completely different brand!
Would give 0 stars if option was available. As per other reviews promoted items were Laura Geller but delivered items fake, inferior, cheap and nasty. Avoid this bunch of scammers!
Do not buy from this company Ordered 3 items laura geller baked only the pallet cane which was damaged Contacted got a response offering 10% discount but no reply about items missing Informed wanting to return with a full refund and was advised I would be responsible for logistics and shipping back to China Filed a case with PayPal and they have refunded Do not buy from this company
SCAM SCAM SCAM ALERT!!!! SCAM DONT WASTE YOUR MONEY ON THIS. SCAM SCAM
As with most of these others, I brought in good faith only to receive a cheap dupe and only part of the order. Have spent ages trying to get some resolution and am sick of being told to ‘have a good life’ TOTAL SCAM AVOID AT ALL COSTS
I’d give no stars if it were possible. Wish I’d visited Trustpilot before ordering! I tried to cancel the order within an hour and received a reply asking me why and offering a discount on a future order (🤣)! I merely said I didn’t need it and requested a refund. This morning I’ve had two emails confirming its dispatch! They’ve had it with both barrels- typical behaviour from Far Eastern operators- not Chicago as promoted. Complete scammers, so now I await a counterfeit product which will go straight in the bin! If it ever arrives!!!
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