Complete con
Complete con , product nothing like the advertised product - refuse to refund unless you return at a cost much greater than the product price Don’t waste your money
Liebeletai (liebeletai.com) has a 1.0 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Beauty & Well-being and its reputation is poor. 97% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Refund. Last updated 2026-10-24.
Most reviewers were let down by their experience overall. Customers frequently reported receiving incorrect, low-quality, or imitation makeup items instead of the genuine products they originally expected to purchase. Many consumers expressed deep frustration regarding missing components in their packages, damaged goods upon arrival, and the complete lack of response from support when attempting to secure full refunds. Some people were dissatisfied with the unexpected overseas shipping origin, hidden manufacturing locations, and the extremely poor product quality. Reviewers additionally noted that the delivered goods arrived from abroad, looked completely different from promotional pictures, and failed to meet basic manufacturing standards.
Auto-generated from all reviews of this business. For reference only.Complete con , product nothing like the advertised product - refuse to refund unless you return at a cost much greater than the product price Don’t waste your money
ZERO stars. I ordered a hair topper. It's not light and subtle at all, its chunky, thick, and creates a weird 'lump' on the top of my head. It is entirely the wrong colour (I ordered a light brown/honey blonde and it's ash blonde/grey) and they have been extremely reluctant to give me a refund. They offered me 20%, then 30%, then 40%. I insisted it needed to be 100% because the product was the wrong colour. Eventually they offered me 100% but only if I sent the product back (postage would have been £18). I refused and insisted on a refund and a pre-paid postage label - they finally agreed. Now, despite chasing them for two month, I have had no choice but to open a complaint through my credit card because they won't process my refund. They keep fobbing me off with 'we have rushed it through to finance department' and it's all lies. They're waiting for me to give up (like most people do). DO NOT GIVE UP. They are liars and thieves. Get your money back via your card company.
They sent me a head phone that would not charge so is of no use to me and are offering a 20% refund
They were selling 🏆 Final 2 Hours-Only Limited Stock Left🔥 VIREXO® Bone Conduction Smart Hearing Headphones (Mayo Clinic Recommended) Which I ordered however I did not get this item I got some completely different and it didn't work So I requested a refund and they send I would get a 20% refund. So from now on I will research the company. I wish all companies selling in the USA would attach the country they are selling from. China companies are losers
**PLEASE BE AWARE** I ordered a wig from LIA & TAI based on their advertisement, but the wig I received was **completely different from what was advertised** I contacted them several times and requested a refund, but they **refused to return my money* I have kept the advertisement, photos of what I received, and our communications as evidence **Please be careful and do your research before ordering\. I would not recommend this company based on my experience
Lia and Tia are total scammers, they are selling items that you can get from Temu for a fraction of the cost. They are praying on poor desperate ignorant folks to purchase cheap products, only to find out that to get your money back it is harder than the hair that they sell! Don't be Ignorant, be warn, be careful
These people sell junk. Chinese junk, taiwan junk, Indian junk.
Please please please don’t but shit from this crooked Chinese stores!!! They’re fake and phony!!! Save your money!!! Shien is better!!! Go thru Temu
BEWARE!!! Do NOT purchase any wig/hair products from this company. They LIE in what they're advertising. What they sell is nothing like what they advertise. They do not honor their hassle free return policy either. Money hungry scam artist. They also go by, Liebeletai and Aosuonazo
the wig was not anything like the picture advertisement. the water wave was bulky in the front . it was terrible
Do not order from this company! I ordered what was advertised as a Laura geller foundation, brush and palette. When it arrived it was not Laura geller at all just a cheap imitation. No brush and no foundation. When I queried they said oh sorry you can have 20% off! I said no I want the products. Never heard from them again. Very disappointing
I am extremely disappointed with the service. I paid for my order, but it was never delivered to me. The courier claims it was delivered to a different location, but when I contacted them, they told me to resolve it with the retailer. The retailer is now telling me to contact the courier. I am caught in the middle, out of pocket, and dealing with endless back-and-forth-terrible customer support.
Wasn't aware that the wig was coming from overseas. Received it today and it looked nothing the advertisement picture. It has a permanent middle part.that be manipulated. Its not a lace front and braids aren't boxed and precise as it appears in the picture
DO NOT ORDER FROM THIS COMPANY. TOTALLY CHINA BASED AND COMPLETE JUNK. ORDERED HAIR TOPPER, was wrong wrong wrong. Sent me different length, quality was horrible, was supposed to be real human hair as advertised and was not. Actually laughable what they sent. Thought it was a joke until contacting “customer service” which solidified how crooked they are. Yeah, offer me $6.00 refund/credit and I can keep item!! I wouldn’t even put that thing on my dog. What a dishonest company (?). I’m sure they are laughing all the way to the bank.
I ordered a “Laura Geller” make up set with bronzer and makeup brush and received only the makeup palette, so I contacted them straight away and asked for the missing items to be sent as it was a 3 item order. I was offered 10% discount off a future purchase which I rejected, then I was offered 20%. I explained as it wasn’t as advertised, then I wanted a full refund and I could return the item sent, if they sent a postage label. I have been emailing them since February without any luck, so far and their response is always the same, the process takes time. Do not buy from this company.
Very poor indeed. Leads buyer to believe this product I purchased was Laura Gellar make up kit. Used her photo and same name of product ie: “balance &brighten ” Repeatedly contacted them for refund - they replied ,but never sent refund . What I fool I was to be taken in . !😖
I would not recommend buying from this company at all. I placed an order in February and only half came. They took ages to offer a resolution and since offering a partial refund I have heard absolutely nothing!!! We are now over 3 months. Horrendous company. Despicable customer service!
This product goes far beyond unacceptable! Zero accountability for the junk they sell you. Zero customer service besides promises. FAKE FAKE PRODUCT
The advertisements pictured Laura Geller products, but different products were received. They offer a partial refund of 30% but I declined this. They now want me to send the items back to China. I don’t trust them, do not buy.
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