Lifesmart Outlet (lifesmartoutlet.com) has a 4.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 89% of reviews are 4 stars or higher and 3% are 1 star; The business has replied to 100% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.
This is hands down the best low-cost hot tub around!
This is hands down the best low-cost hot tub available. It offers more jets than many higher-priced models and is incredibly easy to maintain. This is actually the second time we’ve purchased this same tub—the first one was sold with our previous home—and we specifically chose to buy it again because we liked it that much.
Working with Lifesmart Outlet was seamless. Shipping was free, the tub arrived within just a few days, and the freight company did a great job coordinating delivery. They were professional and easy to work with from start to finish.
Overall, an excellent experience and a fantastic product. Highly recommend!
Reply from Lifesmart Outlet2026-05-18
We’re so happy to hear that you had a great experience with us & that your new hot tub is meeting your expectations!
We look forward to working with you again for any of your spa needs. Thank you, LifesmartOutlet.com
We are sorry to hear you are not pleased with the cover and the performance. The cover is not intended 'to seal' the spa, rather it sits on top and the straps secure it and anchor it to the spa.
We are glad to help you maximize the opportunity with the spa if we can do anything to assist or answer any questions!
Thanks, The LifemsartOutlet.com Team
Costumer service where aOK,but I'm still waiting for you order and don't have information when I will receive this.
Reply from Lifesmart Outlet2026-04-17
If you have any issues, please let us know. It seems we emailed the tracking information to you on Tuesday, and the part has now been delivered.
If you need anything further, we are here to help however we can!
The LifesmartOutlet.com Team
Instructions on the care of hot tub not very inclusive and clear.
Reply from Lifesmart Outlet2026-04-17
Thanks for taking the time to provide your feedback!
Our team is glad to provide any support that we can to add clarity or insight. Your owner's manual shows how to set the chemicals, and our team is very experienced with the use of the FROG chemicals. In addition, the FROG support team is a great resource, too!
The LifesmartOutlet.com Team
Easy to purchase but the mobile website where it has the chat covers the check boxes for purchasing
Reply from Lifesmart Outlet2026-03-31
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
Thanks for the feedback on the chat and mobile interface!
Realized morning after I ordered new hot tub that I ordered the wrong color. Called them and was able to get immediate customer service and they corrected my order color.
Reply from Lifesmart Outlet2026-03-31
Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great...thanks for paying attention and following so quickly!
The ordering process was easy and professional. I was immediately contacted, welcomed and informed when my product would arrive. Thank you!
Reply from Lifesmart Outlet2026-03-31
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
B
Barksdale and Beckwith Homes · 1 review · Verified · Experienced 2026-03-12 ·
★★★★★
Hannah was great and very helpful in…
Hannah was great and very helpful in our purchase of several hot tubs. The product comes highly recommended.
Reply from Lifesmart Outlet2026-03-13
We’re so happy to hear that you had a great experience with us & that your new hot tub is meeting your expectations!
Hannah is a great resource, and we are blessed to work with many investment property companies and contractors.
We look forward to working with you again for any of your spa needs. Thank you, LifesmartOutlet.com
D
David Joseph · 9 reviews · Verified · Experienced 2026-03-12 ·
★★★★★
Simply great customer service
Your customer service made our order very simple and effortless to complete.
Very helpful and supportive without being pushy.
Reply from Lifesmart Outlet2026-03-13
Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
Not enough info on the differences between specific models.
I am disappointed by the overall description of the LS700DX. We had a LS600 in the past and are disappointed in the differences. No "night" mode, jets operate differently (but not better). It's also difficult to find much helpful info on the site so we have to resort to 8 year old Youtube videos for help.
Reply from Lifesmart Outlet2026-03-13
Thank you for your feedback and insights!
The major difference is listed on the product page highlights, as the LS700DX has two pumps and more jets. That is the major difference in the two tubs (they have the exact same shell).
We are always glad to get on a call to help distinguish between models and features!
Thanks, the LifesmartOutlet.com Team
The salesman was well informed with my hot tub and problem
Reply from Lifesmart Outlet2026-03-03
Thank you for taking the time to leave a review on LifesmartOutlet.com!
I suspect you were talking with Dan, who does a great job! We’re so grateful for your feedback & hope to work with you again soon.
J
John M · 1 review · Verified · Experienced 2026-01-06 ·
★★★★★
LS550 Plus, hot tub
Fast shipping and easy setup. No hassle purchase. Great value!
Reply from Lifesmart Outlet2026-02-20
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
Good order process. I just hope the delivery is as seamless
Reply from Lifesmart Outlet2026-03-03
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon...keep us posted if you have questions or need help through the delivery process!