For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Beauty & Well-being

Lifesmart Outlet

63 reviews

4.663 reviews
Write a review

About Lifesmart Outlet

Data updated
Website
lifesmartoutlet.com
Category
Beauty & Well-being
Location
United States · Manchester
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
100% (2/2)
Do you own Lifesmart Outlet? Claim this profile for free and start replying to reviews.

Is Lifesmart Outlet legit?

Lifesmart Outlet (lifesmartoutlet.com) has a 4.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 89% of reviews are 4 stars or higher and 3% are 1 star; The business has replied to 100% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

J
Jeni · 3 reviews · Verified · Experienced 2026-03-20 ·

This is hands down the best low-cost hot tub around!

This is hands down the best low-cost hot tub available. It offers more jets than many higher-priced models and is incredibly easy to maintain. This is actually the second time we’ve purchased this same tub—the first one was sold with our previous home—and we specifically chose to buy it again because we liked it that much. Working with Lifesmart Outlet was seamless. Shipping was free, the tub arrived within just a few days, and the freight company did a great job coordinating delivery. They were professional and easy to work with from start to finish. Overall, an excellent experience and a fantastic product. Highly recommend!

Reply from Lifesmart Outlet2026-05-18

We’re so happy to hear that you had a great experience with us & that your new hot tub is meeting your expectations! We look forward to working with you again for any of your spa needs. Thank you, LifesmartOutlet.com

D
David Inkman · 1 review · Verified · Experienced 2026-05-01 ·

Great

Easy and informative

Reply from Lifesmart Outlet2026-05-01

Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.

N
Nicholas Abney · 1 review · Verified · Experienced 2026-03-12 ·

Great customer service

Great customer service, great delivery guys, easy to set up

Reply from Lifesmart Outlet2026-05-01

Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!

W
William Lomax · 1 review · Verified · Experienced 2026-03-09 ·

Returning tub cuz top wouldn’t seal

Reply from Lifesmart Outlet2026-05-01

We are sorry to hear you are not pleased with the cover and the performance. The cover is not intended 'to seal' the spa, rather it sits on top and the straps secure it and anchor it to the spa. We are glad to help you maximize the opportunity with the spa if we can do anything to assist or answer any questions! Thanks, The LifemsartOutlet.com Team

M
Michael Zemsta · 3 reviews · Verified · Experienced 2026-04-06 ·

Costumer service where aOK,but I'm…

Costumer service where aOK,but I'm still waiting for you order and don't have information when I will receive this.

Reply from Lifesmart Outlet2026-04-17

If you have any issues, please let us know. It seems we emailed the tracking information to you on Tuesday, and the part has now been delivered. If you need anything further, we are here to help however we can! The LifesmartOutlet.com Team

S
Steve Gossage · 4 reviews · Verified · Experienced 2026-02-23 ·

Instructions on the care of hot tub not…

Instructions on the care of hot tub not very inclusive and clear.

Reply from Lifesmart Outlet2026-04-17

Thanks for taking the time to provide your feedback! Our team is glad to provide any support that we can to add clarity or insight. Your owner's manual shows how to set the chemicals, and our team is very experienced with the use of the FROG chemicals. In addition, the FROG support team is a great resource, too! The LifesmartOutlet.com Team

D
Denise Pinto · 2 reviews · Verified · Experienced 2026-04-06 ·

very easy to use website and quick turn…

very easy to use website and quick turn around times. Parts needed in stock.

Reply from Lifesmart Outlet2026-04-17

Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!

J
JOSEPH KELLY · 1 review · Verified · Experienced 2026-02-15 ·

Very responsive staff

Very responsive staff. Well packaged hot tub, and install was straightforward.

Reply from Lifesmart Outlet2026-04-03

Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.

p
penny Heller · 4 reviews · Verified · Experienced 2026-03-30 ·

Awesome Service!!!

They are very professional and courteous! Made my purchasing experience so easy!

Reply from Lifesmart Outlet2026-03-31

Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!

W
WHITNEY HOLBROOK · 4 reviews · Verified · Experienced 2026-03-28 ·

Easy to purchase but the mobile website…

Easy to purchase but the mobile website where it has the chat covers the check boxes for purchasing

Reply from Lifesmart Outlet2026-03-31

Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon. Thanks for the feedback on the chat and mobile interface!

S
Stephen Dischler · 1 review · Verified · Experienced 2026-03-24 ·

Realized morning after I ordered new…

Realized morning after I ordered new hot tub that I ordered the wrong color. Called them and was able to get immediate customer service and they corrected my order color.

Reply from Lifesmart Outlet2026-03-31

Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great...thanks for paying attention and following so quickly!

J
James Deely · 1 review · Verified · Experienced 2026-03-19 ·

Very Happy

The ordering process was easy and professional. I was immediately contacted, welcomed and informed when my product would arrive. Thank you!

Reply from Lifesmart Outlet2026-03-31

Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.

B
Barksdale and Beckwith Homes · 1 review · Verified · Experienced 2026-03-12 ·

Hannah was great and very helpful in…

Hannah was great and very helpful in our purchase of several hot tubs. The product comes highly recommended.

Reply from Lifesmart Outlet2026-03-13

We’re so happy to hear that you had a great experience with us & that your new hot tub is meeting your expectations! Hannah is a great resource, and we are blessed to work with many investment property companies and contractors. We look forward to working with you again for any of your spa needs. Thank you, LifesmartOutlet.com

D
David Joseph · 9 reviews · Verified · Experienced 2026-03-12 ·

Simply great customer service

Your customer service made our order very simple and effortless to complete. Very helpful and supportive without being pushy.

Reply from Lifesmart Outlet2026-03-13

Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!

M
Michele C · 1 review · Verified · Experienced 2026-01-15 ·

Not enough info on the differences between specific models.

I am disappointed by the overall description of the LS700DX. We had a LS600 in the past and are disappointed in the differences. No "night" mode, jets operate differently (but not better). It's also difficult to find much helpful info on the site so we have to resort to 8 year old Youtube videos for help.

Reply from Lifesmart Outlet2026-03-13

Thank you for your feedback and insights! The major difference is listed on the product page highlights, as the LS700DX has two pumps and more jets. That is the major difference in the two tubs (they have the exact same shell). We are always glad to get on a call to help distinguish between models and features! Thanks, the LifesmartOutlet.com Team

B
BOBBY Buchanan · 2 reviews · Verified · Experienced 2026-02-22 ·

Ease of ordering

Reply from Lifesmart Outlet2026-03-03

Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.

R
Robert Henderson · 2 reviews · Verified · Experienced 2026-02-20 ·

The salesman was well informed with my…

The salesman was well informed with my hot tub and problem

Reply from Lifesmart Outlet2026-03-03

Thank you for taking the time to leave a review on LifesmartOutlet.com! I suspect you were talking with Dan, who does a great job! We’re so grateful for your feedback & hope to work with you again soon.

J
John M · 1 review · Verified · Experienced 2026-01-06 ·

LS550 Plus, hot tub

Fast shipping and easy setup. No hassle purchase. Great value!

Reply from Lifesmart Outlet2026-02-20

Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.

C
Cindy G · 2 reviews · Verified · Experienced 2026-02-20 ·

Great advice through the chat

Great advice through the chat! Easy purchase

Reply from Lifesmart Outlet2026-03-03

Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!

P
Patricia Oosterveen · 1 review · Verified · Experienced 2026-02-20 ·

N/A .

Good order process. I just hope the delivery is as seamless

Reply from Lifesmart Outlet2026-03-03

Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon...keep us posted if you have questions or need help through the delivery process!