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Education & Training

LightandFaith

51 reviews

2.751 reviews
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About LightandFaith

Data updated
Website
lightandfaith.com
Category
Education & Training
Location
United States · Albuquerque
Status
Unclaimed
Last 12 months
48 reviews
Replies to negative
70% (19/27)
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Is LightandFaith legit?

LightandFaith (lightandfaith.com) has a 2.7 out of 5 rating on OK.one, based on 51 user reviews collected here. It is listed under Education & Training and its reputation is poor. 43% of reviews are 1 star, a relatively high share; The business has replied to 70% of negative reviews; 48 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

J
Joy Zbinden · 1 review · Verified · Experienced 2026-07-13 ·

Waste of money

The delivery was extremely long. The sizing is ridiculous. I we are a 2xl or 3xl. You're 5 xl was too small. I spent a lot of money for something I cannot wear. That's a very poor way to do business.

R
Robert Jarvis · 1 review · Verified · Experienced 2026-07-13 ·

Paid and ordered item on 6th of July

Paid and ordered item on 6th of July. 13 days later and have yet received any update on order no tracking number no communication at all.

V
Vicente E Mercure · 6 reviews · Verified · Experienced 2026-07-17 ·

bible cover

Quick and fast delivery and bible cover was beautiful great work on detail of name on cover

C
Christi Przedwojewski · 3 reviews · Verified · Experienced 2026-06-01 ·

I ordered 3 bracelets

I ordered 3 bracelets. One was out of stock. The communication on that was decent. I opted for a refund on that particular bracelet. Refunds take a minute to process but it was still pretty fast considering the nature of the beast. So the shipping on the other 2 bracelets was a little longer than expected but that is to be expected with that little hiccup. These bracelets are honestly beautiful! I would definitely purchase from this company again. In fact I plan on getting a cup in the near future as well.

T
Thomas Manenti · 3 reviews · Verified · Experienced 2026-05-25 ·

No idea where this shipment is

No idea where this shipment is. Has not arrived. Disappointed in length of time... and... may be lost?

s
sarah Fugate · 5 reviews · Verified · Experienced 2026-06-01 ·

Horrible!

Horrible!! I bought a custom t shirt that was advertised for men for Father's Day and you sent me a child's medium t shirt. Very expensive for nothing I can even give my husband. Scam at Best

J
Jan Willits · 1 review · Verified · Experienced 2026-05-25 ·

DissatisfiedI have only received an email…

I have only received an email indicating that you received my order but I have not received the item I ordered but my credit card was charged.

S
Sherrie Gilbert · 1 review · Verified · Experienced 2026-05-05 ·

It was a pleasure working with…

It was a pleasure working with Lightandfaith. Customer service is very helpful. I will order again.

W
Wyatt · 1 review · Verified · Experienced 2026-05-11 ·

Don't order from this company!

If I could give a zero-star rating, I would. I reached out via email twice and still haven't received a response. I ordered my cup on April 30th and still haven't received my order. It's May 18th.

A
Amanda Heckel · 1 review · Verified · Experienced 2026-04-28 ·

I absolutely love their tumblers

I absolutely love their tumblers! My mom bought me one, and I had to get one for my bff! Love love love!

A
Andrea G · 2 reviews · Verified · Experienced 2026-04-28 ·

The cup itself doesn’t match what I…

The cup itself doesn’t match what I chose and the lid is very cheap. I contacted customer service via email but got no response.

S
Sandra Colombani · 2 reviews · Verified · Experienced 2026-04-01 ·

I was very pleased with my product my…

I was very pleased with my product my T. Shirt the print was very well done Love it the color of the T.Shirt also very even, good quality material, love the package is pretty and happy, and I didn't have to wait to long to receive my order I well recommend they items thank you 💕

E
Elayne · 3 reviews · Verified · Experienced 2026-04-01 ·

I’ve been emailing and trying to get a…

I’ve been emailing and trying to get a refund on a product and no one is responding. Product I purchased was very nice but wayyyy too small. I am very disappointed in their customer service. I will never order another product from this company. They are not very faith based as they say they are.

Reply from LightandFaith2026-05-11

I see you selected 8 inches. We sent the correct size you chose. And we haven't received any email from you.

M
Mary Graham · 1 review · Verified · Experienced 2026-04-01 ·

Ordered on 3/23

Ordered on 3/23. Delivered 4/13. I intended this “table decoration” to be my Easter centerpiece. Guess I didn’t read the fine print to see that it was only 4 inches!!! I am thoroughly disappointed that I spent that amount on a tiny ornament.

Reply from LightandFaith2026-05-11

You only pay $28 for that size. You can choose a larger size.

A
Amanda Johnston · 13 reviews · Verified · Experienced 2026-01-26 ·

All in one piece

All in one piece! These were well packaged, which is greatly appreciated since sometimes the boxes look like they were used as soccer balls. Beautiful and useful items. I'm excited to give these out!

M
Mary A · 2 reviews · Verified · Experienced 2026-03-26 ·

Disappointed-description misleading

Disappointed-description misleading. It was one small, flat piece of wood with image printed on it. Backside is unfinished and it sets into a little stand. Not worth what i paid for it.

R
Regina · 4 reviews · Verified · Experienced 2026-03-26 ·

Great experience with this seller. Will hopefully do business again.

Great experience with this seller

Reply from LightandFaith2026-05-11

Thank You

G
Gary Butt · 2 reviews · Verified · Experienced 2026-03-26 ·

Still haven't received my order.

Reply from LightandFaith2026-04-03

Hello, you placed your order on March 22nd, and today is only 10 days since you placed it, and the tracking number still shows it's in transit. We have clearly stated on our website that the product takes approximately 3-5 days to manufacture and quality check, and about 14 days to ship. Therefore, your order is still within that timeframe and is not delayed as you described.

I
Irene Negrette · 1 review · Experienced 2026-02-09 ·

This message serves as my final demand…

This message serves as my final demand for a full and immediate refund. It has been since February 9, and there is still no valid proof that my order was ever shipped. The tracking number provided only shows that a label was created and has never been updated, which strongly suggests that the item was never sent. Additionally, the multiple emails I have received from your company have been inconsistent and contradictory, further confirming a lack of transparency and failure to fulfill your obligations. This purchase was not inexpensive, and I will not continue to tolerate delays, excuses, or misleading information. I no longer want this order under any circumstances. If my full refund is not processed immediately, I will take further action without additional notice. This includes filing a formal dispute with my bank/credit provider, reporting this matter for fraudulent business practices, and pursuing any other remedies available to me. You are expected to confirm the refund has been issued promptly.

Reply from LightandFaith2026-03-24

Hello, as we mentioned in the email, the order is large so it needs time to clear customs. UPS has received your package, but it hasn't been scanned into their system yet. This is normal and usually updates within 24-48 hours. We have also messaged you multiple times and ask for your understanding. If the order is not delivered or not scanned, we will definitely refund you. This has also been confirmed in emails multiple times.

L
LH · 34 reviews · Verified · Experienced 2026-02-27 ·

Love the Embroidery!

This is a nice quality sweatshirt and the embroidery is truly spectacular. It arrived in a vacuum-packed bag and was very wrinkled. I was afraid that the wrinkles would be difficult to get out, however after a washing, it was much better. It doesn't shrink either. I don't put this in the clothes dryer and let it air dry to protect the embroidery. I bought a large and it fits just right, not too baggy. Nice selection of colors. I will order again!

Reply from LightandFaith2026-05-11

Thank you