Insult after injury.
They stood behind their product but only after insulting me by asking if I plugged it in to charge it.
We do apologize. We have to ask those questions. We did not mean to insult you. Have a good weekend.
lightup.com (lightup.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 89% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 89% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
They stood behind their product but only after insulting me by asking if I plugged it in to charge it.
We do apologize. We have to ask those questions. We did not mean to insult you. Have a good weekend.
Quick and easy transaction, shipping faster than Amazon.
Thank you
Many thanks for the expert customer service . I
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great light up flag, good price and delivered in timely manor
Thank you for your business
Great price
Thank you for your business
Very poor service. The product sent to us is not completed. Even though we sent a complaint email, there was no response.
Hello , We are very sorry for this experience with our company and understand your frustration . If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
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Nice product, quick delivery. Very bright 😎.
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Very good. Thank you.
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I contacted Mitch Sanchez and he was and has always been helpful going above and beyond great service.
We thank you for that.
The patriotic theam was just what I wanted. The look of the lights; bright but not blinding. I was so happy with the first set I bought a second.
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Very good product, esasy and clear instructions, delivered on time!!!
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Shipping took forever and no updates for over a week at a time. I think this order took three weeks to arrive once I ordered it. I am now trying to make use of the bulbs but they are just a bit larger in diameter than the can they need to go into. Buying base extenders to fix that.
Hello , We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Prices are competitive and the occasional X% off and the free shipping over $99 makes for additional value.
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Product packaging was A+. Delivery as expected. Product Quality A
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The service was terrible and nobody did anything to make it right
Hello , We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Received damaged bulbs & they replaced them way faster than original package
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Excellent LED lamps, shipping, delivery, cost and website!
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Great Price, came quickly.
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101 reviews matching