Best limo service ever
Booking was easy, they contacted me the day before to confirm, driver was on time and very courteous, company sent a beautiful stretch limo instead of a van, payment was easy. I can't say enough good things about this company.
LI
Vehicles & Transportation
Write a reviewLincoln Limousine | New York Limo and Car service
63 reviews
About Lincoln Limousine | New York Limo and Car service
Data updated- Website
- lincolnlimousine.com
- Category
- Vehicles & Transportation
- Location
- United States · Astoria
- Status
- Unclaimed
- Replies to negative
- 0% (0/15)
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Is Lincoln Limousine | New York Limo and Car service legit?
Lincoln Limousine | New York Limo and Car service (lincolnlimousine.com) has a 4.0 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 75% of reviews are 4 stars or higher and 19% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Late, dirty and totally unacceptable!
Will absolutely NEVER use this car service again! 1. The car arrived 15 minutes late. 2. It was not a Lincoln Town Car as promised. It was a Ford and passenger had to sit up front because there was no room to sit behind the driver's seat. 3. Car was so dirty the guy had to clean off the seat before we could even get in the car. 4. Smelled terribly of cigarette smoke. 5. When I called and asked to speak to the Manager he said he would call back but didn't. I called back 3 times and asked to speak to manager and they put me on hold and never came back on the line. (held for 6-8 minutes) We rented this for a potential client - it was very embarrassing for our business that this is the last memory they had of visit to US.
outstanding service
The driver was on time and extremely professional. I will highly recommend your service to friends and family.
Awesome Service
This is the fourth or fifth time we have use LincolnLimo and it gets better every time. Rita picked me up on time from JFK on a Friday evening and drove me into Manhattan during one of the worse traffic. She was very professional , courteous and knew the shortcuts to get me there safely. Awesome
Perfect Trip
This trip was exactly why I had A limousine meet me. The driver was exactly what I expected from a professional. Friendly, with his focus on the road and more importantly quiet when I didn't want to talk. Great Trip....
Worst Experience EVER!
I don't know where to even begin how this went. I think first if the company realizes that there could be traffic delays and they are aware they are dealing with tourists then maybe giving them a heads up with be an idea. First the car they send a Ford Tarus was reaked of smoke. When I asked the driver he stated he sprayed Ozium in the car. I was head to New Jersey for a 6:00pm event where I spend tons of money to support and attend - and we left at 4:30pm from Times Square Crown Plaza. We were in route for 3 hours!!!!! In this smoke filled car. The driver was on the phone the entire time and never mind the fact we were already late - he stopped because he had to go to the restroom! I arrived for a 6:00 event at 7:30 and guess what! I was charged the entire $115!!!!!!!!! So my return time was for 9:30 ( Mind you - we are already late so there are things at the event I am still responsible for doing so we ended up staying until 10:30. Never mind the fact the company had me late! My return trip was $198.00!!! And the driver could care less because he said I had to pay a waiting charge. Should I charge a late charge for my arrival! Never in my life have I experienced such unprofessional and careless conduct! Needles to say I have contacted my credit card company and made trip advisor and the hotel staff aware. To my surprise it's not the first time they've heard this and will make sure guests know it's not a recommended choice. Thanks someone still has a sense of customer loyalty! Lincoln Limo - How about Lincoln Ford Tarus that reaks of smoke! How dare yoU!
Bad service and unprofessional
I requested a car seat for my child when I made the reservations. They showed up to the airport without a car seat, and said it'll be okay, we just won't charge you for it. Tone make matters worse, on the return ride, they sent a driver who doesn't work for them, and he had no cars eat either. I used this company for over a year now, and the last few times have been very unprofessional.
Excellent
On time, clean, roomy vehicle, very nice driver. I will definitely use them again.
excellent service
would definitely recommend
EWR car
Great driver but car interior should have been cleaner
Late arrival Newark
After making a reservation, called and they said something happened with the car and a driver would come for another 30 minutes. After 45 minutes driver arrived. He said he hadn't looked at the address and asked us for for directions. Overall very stressful.
Old Junky Limo / Bait and Switch
I booked with Lincoln Limo for an airport transfer from Manhatten to JFK my reservation quoted a price of $120 including tip and tolls. When we walked out of our hotel and saw the limo I almost didnt get in. It was really old, paint oxidized really badly, moulding falling off, paint peeling, broken lights etc. Inside the car was no better. It was dirty and worn badly. We didnt realize it at the time but the air conditioning wasnt working so by the time we got to the airport we were dying of heat! When it came time to pay the drive told me the base price would be $134 and it didnt include tip or tolls. Luckily I had thought to print my reservation and told him I would only pay what I was quoted. The driver got his boss on the phone and he wanted to talk to me. He told me they had "upgraded" us to a better car (would hate to see the worse car) so it would be more. I told him no, not my problem, I dididn't ask for and upgradr. So then the driver talked to him again. And they decided they wanted to charge us an excess baggage fee. Again I said no way, we only had 4 carry-on bags. The driver finally charged me the original $120. I would steer clear of this company if I were you!!!!
excellent and reliable
the moment i booked the service i recived the confirmation e-mail. when i landed in JFK i found it was immpossible to contact the company through the phone due to different phone network. i sent then an e-mail while i was in the arrival hall and they responded immediatly and gave me guide to the location of the car. friendlly driver and know how to go around NYC. Great service
Absolutely fabulous service!
Thank you for you absolutely fabulous service! Your driver was wonderful and the trip to the airport was the smoothest travel commute I've ever had in NYC. I appreciate your courteous staff contacting me prior to pick up not only for the confirmation call suggesting I leave a bit earlier due to traffic and airport security. Your company truly offers first class service! Thank you!
Responsive and Proactive
Excellent service. Very dependable and proactive to ensure that our transportation went as planned. They even noticed a time correction due to a mistake I made on the booking and called me with the correction. Also, they were aware of an event in the city that caused road closures and contacted me with an alternate pick up point. Professional and great service.
Courteous drivers that go the extra mile
Lincoln's drivers are always courteous and make every effort to work around traffic to get you to your destination in time. Charges are comparable to taxis with added advantage of personalized service.
Fabulous service
Service was great, our driver very friendly and kept usup to datewhen he was delayed by Manhattan road closures. Got us to the airport in plenty of time. We would definitely recommend him and the company.
Fantastic service
Fantastic, everything as arranged, drivers were very good and helpful
From Houston tourists
Driver was waiting on us and was very patient with the traffic
Very good service
The serice is very good. The booking procees is very easy. The verification by the office is polite and the driver was very friendly and panctual. Hope to use on my next visit