Great Trip to a very cold New York City
Both are drivers were excellent. Phone and email communication was always timely and very professional. We will be returning next year and know who we will contact for our transportation needs.
63 reviews
Lincoln Limousine | New York Limo and Car service (lincolnlimousine.com) has a 4.0 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 75% of reviews are 4 stars or higher and 19% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Both are drivers were excellent. Phone and email communication was always timely and very professional. We will be returning next year and know who we will contact for our transportation needs.
... always very professional service ...
Car picked us up no problem. The driver was very rude when we arrived at our hotel presumably because we didn't tip him but I was led to believe this was already included in the price I had paid.
Reliable and courteous.
Booking this service to give a wow factor to my husband on arriving to New York I was disappointed to begin with that I had to make several phone calls after landing, one to tell we landed, one to say at baggage and one to say we outside. Paying for a limo concierge service YOU should track a flight and be waiting to welcome us as guests from airport arrivals. When we eventually found our car, dirty, covered in road dirt, and having to wipe out hands from the dirt after leaning on the vehicle for a picture. Our driver was dressed in ragged jeans and loose jacket and did not in any way resemble a chauffeur but a non registered bogus taxi driver. Inside, the vehicle looked ready for the scrap yard. Fabric or "leather" was ripped and worn, the radio, lighting and other "features" didn't work, glasses were dirty and the water bottles sat in a compartment with stale water in the compartment bottom. The divide screen did not work nor did the windows. We had already booked a car for the return journey to the airport and thank god they send s standard car as this normal vehicle was far superior than our "Limousine" experience.
Drivers were on-time, easy to connect with via cell phone at airport, Limo's were clean. Driver's got us to downtown Manhatten and later during Fri night commute traffic to Newark airport in record time. Definetly recommend Lincoln Limo and will use them on next trip to New York.
Great communication and on time. Will use again on my next trip to NYC.
I had a great experience with New York Limo & Car Service we were picked up at the airport on time and taken to our hotel without delay. On the return trip the same can be said for our experience, it was perfect! I will continue to use New York Limo & Car Service any time I return to New York!
Used many times..always on time..will continue to use...
Arrived on time. Excellent driver very mannerly. Clean car would recommend.
We had some difficulty in finding the proper pick-up site but the driver was accessible and helpful. The service was otherwise superb.
The driver picked me up from Newark airport about 35 min after my arrival! I don't pay this much money to stand on a curb in the freezing cold and wait for my car service. The car that arrived smelled like cigarettes so badly that I had to ride with the windows down. The car itself was broken in several places, and had stains on the floor, ceilings, and front seats. Not to mention the outside looked like it just drove through dirt. When I called to explain this to the manager he only reimbursed me $10. Worst car service I've ever taken.
The reservation process was very professional and when we arrived they were not there waiting and we ended up waiting 20 minutes, which was fine as it was a beautiful day. the driver was a lady who was dressed very casual with a football jersey on. The car was dirty and worn looking on the inside. there was a bag of rubbish in the back seat under my legs. the driver was on the phone for most of the journey into the city centre and was a very erratic driver to be polite about it! Not a nice experience and I would not use them again.
Used Lincoln limousines for transfer from and to JFK airport Our drivers were very friendly and professional. The lady in office is very helpful, We had a great experience, thank you!
Our driver was very accommodating to my husband and I and the ride was smooth, clean and comfortable. I will definitely use this service again. Thank you Lincoln Limousine!!
Excellent service. On time, great price, comfortable ride.
Kept track if our flight and delays. Arrived promptly. Good communication throughout the booking process. Clean vehicle. Tony was amazing and was a great tour guide. Will be our first call when we return to NYC. Thank you!
I've been using Lincoln Limousine for many years now. There prices are competitive and all inclusive. They are always on time, nice drivers and generally present themselves well. Once there was a major backup on the way to the airport and they called me to suggest I leave 30 minutes earlier than scheduled to ensure I made my flight. This was most appreciated! I would recommend Lincoln to anyone--and I do as I'm a meeting planner.
Perfection to the point.
63 reviews matching