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Shopping & Fashion

livecards.net

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888 reviews

3.1888 reviews
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About livecards.net

Data updated
Website
livecards.net
Category
Shopping & Fashion
Location
Singapore
Status
Unclaimed
Last 12 months
415 reviews
Replies to negative
92% (303/330)
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About this business

Pioneering since 2010, Livecards.net is a global digital marketplace specializing in prepaid cards, gift cards, gaming products, software licenses, and other digital goods.Since our launch, we have focused on providing customers with a fast, secure, and reliable purchasing experience. Orders are delivered digitally, allowing customers from around the world to access products quickly and conveniently.We work with trusted suppliers and continuously improve our systems, fraud prevention measures, and customer support processes to ensure a smooth experience for every customer.Our team is committed to:Secure and reliable transactionsCompetitive pricingFast digital deliveryResponsive customer supportA growing catalog of trusted digital productsCustomer satisfaction and long-term trust are important to us, and we actively use customer feedback to improve our services and overall experience.

Written by the business, not verified by us.

Is livecards.net legit?

livecards.net (livecards.net) has a 3.1 out of 5 rating on OK.one, based on 888 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, Price, User experience. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention finding fantastic prices across a wide selection of games and gift cards, while also receiving their digital codes very quickly after payment. Many consumers appreciate the smooth purchasing process, noting that customer support is exceptionally helpful and responsive whenever assistance is needed with an order. Some reviewers were not happy with certain purchases, explaining that some of the delivered codes were unfortunately already redeemed or invalid. A few people also experienced frustrating verification delays, while others encountered unexpected trouble with activation limits on multiple device licenses.

Auto-generated from all reviews of this business. For reference only.

What people say

Amateur technical support at best! Certainly not A+

Yes, it was resolved by my own technical knowledge base. I had to activate by phone. Which your glorified support team did not even consider I do. In fact, they really had no clue or provided more insight other than warming their chair during their shift. Learn to turn every stone if something does not work the first time.

Reply from livecards.net2025-07-25

Dear Valued Customer, We sincerely apologize for the trouble this has caused you. To assist you in resolving this issue, please provide us with your order number and email address. UPDATE: we will check your concern, please provide the Order number and email address. You can reach out to us via email for further assistance with this matter. Best regards, Arthur

Im pleased

Sometimes it's taking a long time to get the code. But its a easy process placing the order

Reply from livecards.net2025-07-25

Dear Peter, We apologize for any inconvenience. I’m glad to hear that you find the ordering process easy. I understand that sometimes it takes a bit longer to receive the code, and we appreciate your patience. We're continuously working to make the process faster and smoother for you. If you have any other questions or need assistance, feel free to reach out! Have a good day! Best regards, Arthur

The code didnt even work

Reply from livecards.net2025-07-24

Dear Hoonigan, We sincerely apologize for the inconvenience you've encountered. Our support team has reached out to you via email regarding this issue, and we're eager to resolve it for you as quickly as possible. To help us better understand and investigate the situation, we kindly ask that you provide any relevant screenshots, along with a brief description of what you're experiencing. These details will allow us to pinpoint the problem more accurately and offer the most effective solution. Your experience matters to us, and we're committed to ensuring everything gets resolved to your satisfaction. Thank you for your patience and cooperation—we truly appreciate it. Regards, Olivia

Avoid this scam

The subscription code worked about a week even though I paid for one month. No refunds given, just some polite generic answers.

Reply from livecards.net2025-07-21

Dear Alex Lahikainen, We're truly sorry to hear about your experience and completely understand your frustration. This is not the level of service we strive to deliver. If your subscription stopped working after just a week, that’s definitely not expected. We’d appreciate the opportunity to investigate this further and make things right. Could you please provide your order ID or the email address used for the purchase? We’ll do our best to resolve the issue promptly. Thank you for bringing this to our attention. Again, we sincerely apologize for the inconvenience caused. Best regards, Nico

The cards was used by you guys

Reply from livecards.net2025-07-22

Dear Natasja van Bosch, We would like to kindly follow up regarding the email we recently sent you concerning the issue at hand. In order to assist you more effectively, we would greatly appreciate it if you could respond to that email and provide all the relevant and accurate screenshots related to the matter. Having the correct and complete information will enable us to address the issue more efficiently and ensure a timely resolution. Thank you very much for your attention and cooperation. Should you have any questions or need further clarification, please do not hesitate to reach out. Regards, Olivia

Not receiving a product i bought and…

Not receiving a product i bought and not getting money back

Reply from livecards.net2025-07-20

Hello Fero, We sincerely apologize for any inconvenience caused. Upon reviewing your order for a Gift Card, we can confirm that the code has been successfully unlocked, indicating that you have received it. As outlined in our refund policy, once the code has been accessed, we are unable to process any refunds or cancellations for it. Best regards, Arthur

Scam

They took my money and gave me an invalid code. No refund, no new code, total scam!

Reply from livecards.net2025-07-18

Hi Ruth Elizabeth, We're sorry to hear about your experience. So we can better understand what happened, could you please provide us with your Order Number? Once we have the details, we’ll review the transaction and investigate the issue further. Thank you for reaching out. Warm regards, Mira

Wrong titles ,sold.And that takes ,more…

Wrong titles ,sold.And that takes ,more than 2 days.

Reply from livecards.net2025-07-10

Hi Mj, I sincerely apologize for any inconvenience this may have caused. Upon reviewing your order, I can confirm that the product codes provided to you are accurate and in line with the product description listed on our website. Please also note that your order was processed within five minutes of being placed. Should you have any further concerns or questions, please don’t hesitate to reach out. Wishing you a great day ahead. Regards, Mira

Steam card codes already taken

I bought $40 Steam card from here and sent the code to my friend in USA who find these codes were already taken. With unnecessary argument, I purchased another card of the same and sent again but to find these codes were also taken again. I reported to the support team, and they asked me to take screenshots of these purchases and my friend's screenshot which I had done a few times, but they refused to accept these screenshots and requested more detailed information which we were unable to access into it. Now it seem I have lost two cards the total value of $80 (£65). I warn you all NOT to buy nor trust anything from Livecards as the support team are absolutely ridiculous , useless and avoiding their errors in any cases. **BE WARNED** as I will never buy anything from them again.

Reply from livecards.net2025-07-07

Dear Galvin, We're truly sorry to hear about your experience and completely understand your frustration. This is certainly not the kind of situation we want any of our customers to face, and we sincerely apologize for the inconvenience caused. Our support team requests specific information—such as screenshots and transaction details from your Steam account—in order to properly verify and investigate these cases with our suppliers and partners. After reviewing the screenshots you've provided, it appears that some are either incomplete or not from the required source. To proceed, our supplier requires a screenshot taken directly from the Steam application, specifically from the account where the code was redeemed (or attempted to be redeemed). Unfortunately, screenshots from our website's order history alone are not sufficient for verification. We understand how frustrating this process can be and truly appreciate your patience. These requirements are in place to ensure a thorough and fair resolution, and they help us escalate the issue more efficiently on your behalf. If you shared the code with your friend, we kindly ask that they provide the necessary screenshots from their Steam account, as mentioned in our previous email. This will allow us to move forward with the investigation. Thank you again for your understanding—your satisfaction remains important to us. Your feedback helps us improve our service and support process, and we genuinely hope to have the opportunity to regain your trust. Sincerely, Nico

A good site for purchase of gift cards

Reply from livecards.net2025-07-04

Hi Daniel Virgil, Thank you so much for your kind feedback! We're glad to hear you had a good experience purchasing gift cards with us. If there's anything we could improve to turn your experience into a 4 or even 5-star one, we'd love to hear your thoughts. If you're satisfied, we’d greatly appreciate it if you could consider updating your review to 4 stars it helps us grow and serve our customers better. Thanks again for your support! Best regards, Lucia

I really don't remember it

I really don't remember it. When I don't remember something just means it didn't have a lasting effect. That effect could be good or bad. If it was either I would have given higher or lower marks.

Reply from livecards.net2025-07-03

Dear Charles Hollis, Thank you for sharing your thoughts. We understand that not every experience stands out, but we’re glad to confirm that the code was successfully delivered to you. If there’s anything we can do to improve or make your next experience more memorable, please don’t hesitate to let us know. Your feedback helps us grow. Regards, Olivia

"When I enter the code in Play Store

"When I enter the code in Play Store, it doesn’t work because it’s already used. How can you send us a code that doesn’t work? How?!"

Reply from livecards.net2025-06-27

Dear Ichem, We sincerely apologize for any inconvenience caused. After reviewing the provided order number, it appears that the gift card you purchased remains valid and active. We have also sent you an email to facilitate the resolution of this issue. Please do not hesitate to contact us via our Live Chat or email. Thank you. Best regards, Arthur

My card didnt work

My card didnt work. Shit

Reply from livecards.net2025-06-24

Hello Viggo, We're sorry to hear you're experiencing issues with your product.. To assist you more effectively, we’ve sent a follow-up email requesting additional details regarding the steps you’ve taken and the exact message you’re seeing. This information will help us better understand the issue and work toward a prompt and accurate resolution for you. Please check your inbox, as well as your spam or junk folder, in case the email was filtered there. Once we receive your response, we’ll be able to move forward with troubleshooting and ensure everything is set up correctly for you. We appreciate your patience and are here to support you every step of the way. Sincerely, Sofiya

two times the cards were already used…

two times the cards were already used after buying and opening :((

Reply from livecards.net2025-06-15

Hi Brigje, Thank you for your feedback. We sincerely apologize for any inconvenience this may have caused you. Regarding your order for the Steam Gift Card, we have sent you an email requesting the necessary screenshots to assist you in achieving the best possible resolution. Please feel free to reach out to us via our Live chat or through email. Best regards, Arthur

Got help

I got help when I needed it, and the programs went as it should

Reply from livecards.net2025-05-17

Hello Yosef Thank you so much for your kind feedback! We're really pleased to hear that you got the support you needed and that everything with the program went as expected. Ensuring that our participants have a smooth and positive experience is very important to us, and it’s great to know that things went well for you. If you ever have any questions or need further assistance in the future, please don’t hesitate to reach out. We're always here to help! Sincerely, Sofiya

It was fast delivery.

Reply from livecards.net2025-05-07

Hello Bent, Thank you so much for your feedback! We're thrilled to hear that you had a fast delivery experience. We always aim to provide prompt and reliable service, and it’s great to know we met your expectations. If you need any further assistance or have any questions, don’t hesitate to reach out. We look forward to serving you again soon! Sincerely, Sofiya

Snelheid

Snelheid, accuratesse,

Reply from livecards.net2025-05-06

Geachte Tine, Hartelijk dank voor uw beoordeling en het delen van uw ervaring. We zijn erg blij om te horen dat u tevreden bent over de snelheid en accuratesse van onze service. Efficiëntie en precisie zijn belangrijke kernwaarden voor ons, en het is fijn om te weten dat dit ook zo is overgekomen. Uw feedback is voor ons zeer waardevol en helpt ons om onze dienstverlening continu te verbeteren. Mocht u suggesties hebben om uw volgende ervaring nog beter te maken, dan horen wij dat uiteraard graag. Nogmaals dank voor uw vertrouwen. We hopen u in de toekomst opnieuw van dienst te mogen zijn. Met vriendelijke groet, Olivia

Better look for alternatives!! Taking way too long - no support for ApplePay (digital credit cards)

I’ve ordered a product and after more than 30 minutes there is nothing but a fraud check. Totally unreliable and would definitely not recommend to use, go somewhere else and you’ll probably receive what you’ve ordered instantly. Update: I‘ve received a fast response from the support which adds a star to the experience. However they don’t seem to take ApplePay (in 2025) because they only take physical credit cards. I’ve asked them to cancel the transaction (they charge a 2.50€ cancellation fee which is scam) and went to another store where I literally received the same product within seconds without any problems!

Reply from livecards.net2025-05-05

Dear Liam, We apologize for the inconvenience. To check your order status and provide assistance, please provide your order number. You can reach us via live chat or email. Thank you, Arthur

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