I was told the shoes I purchased were…
I was told the shoes I purchased were not authentic and were fake!!! Very disappointed and wastedmy money and they were the wrong size
About Liz Ger
Data updated- Website
- lizger.com
- Category
- Home & Garden
- Location
- Hong Kong SAR China
- Status
- Unclaimed
- Last 12 months
- 18 reviews
- Replies to negative
- 50% (3/6)
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About this business
LIZGER is an independent online multi-category retailer offering footwear, apparel, personalized gifts, home décor, accessories, and lifestyle products.Since 2020, we have focused on providing customers with a diverse selection of products, clear product information, reliable order processing, and responsive customer support.Our store serves customers across multiple markets, with order tracking available after shipment and customer support for delivery, returns, refunds, and general order inquiries.We continuously work to improve our product selection, fulfillment process, and overall shopping experience based on customer feedback.Visit us at lizger.com to explore our latest collections.
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What people say
Good quality quick service and you guys…
Good quality quick service and you guys kept me informed.
This is such an awful experience
This is such an awful experience! I never received my order! I feel like I was robbed! I placed my order a month ago and paid for expedited shipping. And still nothing! Then the company lied and told PayPal that the order was delivered!
The cost and quality of the product was…
The cost and quality of the product was great. The only place I can recommend for improvement is the shipping time. It took a long time for it to get shipped, then add on the extra time for coming overseas. Overall a good experience.
I only had an issue with one thing. Other then that my experience was alright
The only thing that I found myself being unhappy with was how long it took for my items to get to me I paid for expedited shipping but it still took almost a month for my items to get to me. I can’t imaging how long it would have taken had I not paid for expedited shipping, Other then that I didn’t have any Issues
Sold me FAKE Jordan 5's and charged…
Sold me FAKE Jordan 5's and charged FULL PRICE as if they were real. When I spoke to someone via email about why I was returning the item I told them and they said they were custom 😒..
Shoes were great
Everything was perfect
You guys do good business and I got my…
You guys do good business and I got my package delivered in a timely delivery
Reply from Liz Ger2026-10-08
Hello! Thank you for taking the time to leave us such positive feedback. We are delighted to know that your order arrived promptly and that you are satisfied with our service. Thank you for choosing us, and we look forward to welcoming you back!
The shoes are clean an great
The shoes are clean an great, fit perfectly
Reply from Liz Ger2026-10-08
Thank you for sharing your feedback with us. We are delighted to know that you are satisfied with the quality and fit of your new shoes. We truly appreciate your support and look forward to serving you again in the future!
Great service & response time !
Reply from Liz Ger2026-10-08
Thank you for sharing your feedback with us. We are delighted to know that you appreciated our customer service and prompt responses. Your support means a lot to our team, and we look forward to serving you again in the future!
I still haven't received my product
I still haven't received my product. When I made the purchase, it stated that it would arrive no later than October 5th; since then, I haven't received any information about the product or a tracking number.
Reply from Liz Ger2026-10-08
Hello, thank you for your feedback. We checked the tracking status for your order, and logistics records indicate that the package has already been delivered. That said, we completely understand your concern since you have not received it. Our support team will contact you shortly to provide your full tracking information and assist you in locating your parcel.
Great price
Reply from Liz Ger2026-10-08
Hello! Thank you for leaving us such a great review. We are delighted to know that you are satisfied with our pricing. Your support is greatly appreciated, and we hope to welcome you back again soon!
I never received it still waiting
I never received it still waiting. Must’ve sent it to a different address. I don’t know, but I still didn’t get it. That’s My Daughter‘s sneakers.
Reply from Liz Ger2026-10-08
Hello, thank you for your feedback. We checked the tracking status for your order, and logistics records indicate that the package has been delivered. That said, we completely understand your concern since you have not received it yet. Our support team will contact you shortly to confirm the delivery details and work with the shipping carrier to sort this out for you.
The shoes are perfect will order again
Reply from Liz Ger2026-10-08
Hi there! Thank you so much for your wonderful 5-star review! We're thrilled to hear that the shoes are perfect for you. We can't wait to serve you again on your next order! Have a fantastic day!
I wish I could give zero stars
I wish I could give zero stars. They have been horrible & my sneakers are fake.
Reply from Liz Ger2026-09-26
We’re sorry about your experience. Your order has already been refunded. We take product quality and sourcing concerns seriously and will strengthen our quality checks and supplier review to help prevent similar issues in the future. Thank you for your feedback.
The shoes were great I loved them and…
The shoes were great I loved them and so did my daughter but shipping took a little to long but it’s definitely worth the wait just work on trying to get them to the customer faster but I will definitely be buying again
Reply from Liz Ger2026-09-26
Thank you so much for your feedback and for your patience. We’re glad to hear that you loved the shoes. We’re continuing to improve both our quality inspection efficiency and our order processing and shipping speed so we can provide a smoother and faster experience. We truly appreciate your support and look forward to serving you again.
I’ve now ordered a mug
I’ve now ordered a mug, a T-shirt and a canvas for three different people, and each one was a hit. If you want a gift, this is the way to go.
We gave our grandma a custom tee for…
We gave our grandma a custom tee for her 80th birthday. She couldn’t stop laughing at the design with the kid’s name. Total win!
Shipped wrong product and shipping takes forever!
Took a month to make and ship product! Then shipped wrong canvas with different names. When asked what they would do for there mess up they said they will just make and send another while I wait another month! This place is shit. Others stores make the same product and actually care about there customers when they make a mistake!
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