For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Electronics & Technology

LlamaElSalvador

ClaimedCollecting reviews

100 reviews

4.2100 reviews
Write a review

About LlamaElSalvador

Data updated
Website
llamaelsalvador.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
7 reviews
Replies to negative
100% (17/17)
Do you own LlamaElSalvador? Claim this profile for free and start replying to reviews.

About this business

LlamaElSalvador.com is an international telecommunications website dedicated to Salvadorean immigrants all over the world. LlamaElSalvador.com helps Salvadoreans keep in touch with everyone back home through a wide range of services: prepaid credit, virtual numbers, and mobile recharge. Founded in 2007, LlamaElSalvador.com has always successfully accomplished its mission: bringing people together regardless of their location.For more info, visit:Calling RatesHow to CallCreate New AccountHelp Center

Written by the business, not verified by us.

Is LlamaElSalvador legit?

LlamaElSalvador (llamaelsalvador.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 81% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-08-28.

What people say

Tigo sucks

Tigo sucks cause they do i have tried to get in contact with them cause their service is not what they advertise but so far i haven't found another provided but i will

Reply from LlamaElSalvador2021-03-22

Hello Hugo, Thank you for taking the time to leave us a comment. We have checked the order you placed on the website and it is showing a successful status with Tigo Prepaid Credit in El Salvador. One of our agents provided the reference number for this transaction, so we advise you to get in touch with them as soon as possible to see if anything can be adjusted on their end. Our agents will be more than happy to help you out in case you need further details. Have a nice day, LlamaEl Salvador. com

Awful costumer service

Awful costumer service . no one cares about clients problems. Actually they have no costumers service. Even you email them they don't bother answering.

Reply from LlamaElSalvador2020-12-28

Hello Alvaro, Thank you for your comment. We have checked your account and were able to notice that our agents replied your emails on both occasions. Kindly check all your email folders and you will find our agents answers there. LlamaElSalvador.com

too expensive

too expensive. muy caro.

Reply from LlamaElSalvador2020-11-26

Hola Joel, Gracias por abrir el tema. Mobile Recharge no es un servicio de cambio de divisas, es una compra de servicios. Es por eso que el servicio Mobile Recharge que brindamos no garantiza la tarifa normal que usted recibe para el intercambio de dinero (con su institución financiera local, por ejemplo). La tarifa de procesamiento que tenemos en nuestro sitio web se establece de acuerdo con los acuerdos que tenemos con proveedores en diferentes partes del mundo y reflejan múltiples pagos internacionales. Todos los servicios de recarga funcionan de la misma manera. Cuando los costos bajan, el procesamiento cambia automáticamente. Para una total transparencia, siempre se le informa el costo total de la recarga móvil en la página de pago antes de proceder con el pago. Para cualquier pregunta, nuestro equipo de soporte está disponible 24/7. Gracias por tu comprensión. LlamaElSalvador.com

Not happy

Sorry but my boyfriend don’t receive the carga on his cell

Reply from LlamaElSalvador2020-10-23

Hello Rosario, Thank you for your comment about your experience with us. We checked the recharge you placed with us and noticed it has a successful status. Our agents have opened an investigation with the operator and will keep you updated. Don't hesitate to reach our agents in case you need assistance, they're available 24/7. Have a great day. LlamaElSalvador.com

Service is good

Service is good. Could offer more specials. That are worth the money spent.

Reply from LlamaElSalvador2020-09-14

Hello Guadalupe, Thank you for taking the time to leave us this review. Whenever mobile recharge operators have special offers, they are displayed on the recharge page for each one of them. Special offers coming from the website directly are normally sent through email so that customers can choose the product they want and benefit from the offer. You can also get Thank You points for free calls every time you recommend the service to your friends and they try the service. Here are more details on how to send nice invites directly from your account: https://LlamaElSalvador.com/thank_you_points Hope it helps, keep in touch! LlamaElSalvador.com

In the month of May I made three…

In the month of May I made three top-ups for a Claro El Salvador telephone number, none was delivered but they did charge me and they did not return the money despite not having provided the service !!!!

Reply from LlamaElSalvador2020-07-07

Hello Luis, Thank you for your review. We double checked the orders you have on your account and we confirm that the 3 orders you are referring to have been cancelled. This means that it is up to your bank to have the amount for each of these orders updated on your bank statement. We suggest you contact your bank directly for this matter. If further information is required don't hesitate to reach our agents who are available 24/7. Have a great day, LlamaElSalvador.

I been using Llama Honduras and Llama…

I been using Llama Honduras and Llama El Salvador to Top Up a few numbers , sometimes I was told nothing happened no recharge!! My answer is I did it!! Maybe is not your fault but Claro or Tigo make you look bad , now I'm trying Xoom and is been working fine cause I send money too , internet I was told no problem but regular minutes recharge get lost sometimes .

Reply from LlamaElSalvador2020-07-07

Hello Pavel, Thank you for taking the time to review our service. We understand your point, but once a recharge is accepted by the operator whose contact information is available on the invoice, the operator becomes responsible for completing the recharge. We appreciate your understanding, LlamaElSalvador.com

I don't get the for what i py i talk to…

I don't get the for what i py i talk to the person and she said never get anything because i try to call and i can contact to her.

Reply from LlamaElSalvador2020-07-07

Hello David, Thank you for taking the time to review our service. We went ahead and checked the order you placed back in January and we can assure you that it has a successful status. Our agents have sent you an email with more details regarding the purchase you made. Have a great day, LlamaElSalvador.com