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Electronics & Technology

LlamaElSalvador

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100 reviews

4.2100 reviews
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About LlamaElSalvador

Data updated
Website
llamaelsalvador.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
7 reviews
Replies to negative
100% (17/17)
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About this business

LlamaElSalvador.com is an international telecommunications website dedicated to Salvadorean immigrants all over the world. LlamaElSalvador.com helps Salvadoreans keep in touch with everyone back home through a wide range of services: prepaid credit, virtual numbers, and mobile recharge. Founded in 2007, LlamaElSalvador.com has always successfully accomplished its mission: bringing people together regardless of their location.For more info, visit:Calling RatesHow to CallCreate New AccountHelp Center

Written by the business, not verified by us.

Is LlamaElSalvador legit?

LlamaElSalvador (llamaelsalvador.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 81% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-08-28.

What people say

no good very expensive the awevice to…

no good very expensive the awevice to poor dont use this service

Reply from LlamaElSalvador2020-07-07

Hello Roberto, Thank you for your review. Mobile Recharge is not a currency exchange service, it is a transfer of goods. This means it abides by other conventions and partnerships. That's why the Mobile Recharge service we provide does not guarantee the normal rate you receive for money exchange (with your local financial institution for example). The processing fee we have on our website is established according to agreements we have with providers in different parts of the world and they reflect multiple international payments. Have a great day, LlamaElSalvador.com

Not responsible for delivering services

As soon as you purchase minutes for someone in El Salvador they are not responsible if the person receives or not. They say you have to call the provider over there which is very difficult. Your reply is exactly what I am saying. You don't know how difficult if not impossible is to contact those providers.

Reply from LlamaElSalvador2020-07-02

Hello Berta, Thank you for taking the time to review our service. Every invoice sent for each order contains provider information so that, if needed, customers can contact the operator and check the credit on a specific number. Terms and conditions displayed on the website state that "Once the recharge is accepted by the operator whose contact information is available on the invoice, the operator becomes responsible for completing the recharge." In case additional information is needed, our Customer Service agents are available 24/7. LlamaElSalvador.com

I’m very happy with the service...

I’m very happy with the service and how organized the website is and how easy it’s to top up my account. Connection is great most of the time. Last call was cut off out of nowhere even though I had plenty of minutes but that would be the first time. I’ve been a customer since around 2005.

Reply from LlamaElSalvador2020-03-09

Hello Lea, Thank you very much for taking the time to leave this review about our service. Please do not hesitate to reach our agents in case you encounter issues, assistance is available 24/7. Have a great day, LlamaElSalvador.com

it charger even phone ring and no one…

it charger even phone ring and no one answers

Reply from LlamaElSalvador2019-10-09

Hello Jose, Thank you for your comment. We don't charge the unanswered calls, since that is not logical. Yet, there are some special situations to consider, for example when a call reaches the Voice Mail of the called party, the connection is established in order to send the voice message, thus these calls look as if connected and billed accordingly. Please star rate any problematic / suspicious call in the future, so we can get notified and investigate it. The feature is free and available for all your calls in the Activity tab (your online account), and gives you personal control over your call connection. You can find it by tapping this: https://www.LlamaElSalvador.com/account/activity. If further assistance is needed, please do not hesitate to contact us directly: https://llamaelsalvador.com/contact Thank you for your understanding! LlamaElSalvador.com