Liberty Auto Transport (longwheelsllc.com) has a 2.0 out of 5 rating on OK.one, based on 36 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is poor. 67% of reviews are 1 star, a relatively high share; The business has replied to 15% of negative reviews. Last updated 2026-08-10.
Long Wheels was a nightmare! I called 10 days before needed transport date from Conroe, Tx. To Tulsa, OK. I followed up with Long Wheels the day before to confirm the price again and pickup date. The next day the price tripled for the car to be shipped. The deposit I had paid was not refundable. They trap you with their low offer in the beginning. Then reel you in late afternoon of the pickup date increasing the price. Never for your own sanity use this company.
I did get my car on time however just know that the first price they give you is not accurate whatsoever. I found these reviews after already booking with them and tried to cancel but it was $100 fee so I decided just to stick with them. The first price I got Ohio to Florida was $390. Obviously that seems suspicious being so cheap but I just went with the good price. After reading these reviews I asked them to tell me the final price as soon as possible. They called me and told me $850 was still left to owe final price (on top of $100 deposit I already paid so $950 total). Included in that $850 they needed $100 now for the driver and told me to have $750 cash at dropoff for driver. My car got picked up on time and the driver was very nice (driver is not affiliated with long wheels- long wheels is just the broker). The day my car was supposed to get delivered I got a call that I had another contract to sign in order for the car to get delivered- and owed another $200 for their “services fees”. They claimed it was in the contract and if I did not pay they would drop my car on the side of the road somewhere. However I ASKED about these “broker fees” before signing the contract and they told me it was INCLUDED in the ORIGINAL $390 quote. I wasn’t going to pay but then they contacted the drivers company and increased what I owed to them to $950. So all in all I paid $1150 for my car to go Ohio to Florida and took 3/4 days. The end price is comparable to other companies but to decrease stress I would recommend booking with a more reputable company that does not lie about prices. All in all pretty shady business so make sure to read reviews ahead of time for any company.
He is excellent and trustworthy support . I suggest david as he is clear with his quotes and no additional charges. Great work
Total scammers. Price increased twice after original quote. Final price they wanted was 3 times the original amount. They also lied to me repeatedly for a week. Told me my motorcycle had been picked up and was on its way. The day it was supposed to be delivered I found out it still at the dealership. Do.not use Long Wheels for anything!
Very good company to work with On time.
This company is a huge scam and extorts money. Completed a contract for 490 for a car delivery. Then when driver arrived on-site at dealership to pick up the car they said i had to sign a new contract for 600 or they wouldn't allow the truck driver to take the car. The new quote was higher than other competitive quotes I received by 100 bucks but because driver was there I just felt forced to agree cause it would delay delivery significantly to get the other more cost efficient shippers booked instead at this point. I made them provide proof though they would not add any other fees and that they would deliver the car for 600 total and no additional fees requested again no matter what and they confirmed this verbally and also via time stamped text message for proof. So the car gets taken by the truck driver and is in route for delivery and 2 hrs later they send a new contract link to me via text and said they wont deliver my car unless I sign it and its now 800. I refused to sign and showed proof i was promised 600 delivery with no more fees … so they responded that they were keeping my 90k car and it wont be delivered. I had to file a police report for the stolen car with the state police who reviewed the evidence and confirmed I was being extorted and it was a scam and that they will likely continue to send contracts and keep upping the price and wont deliver it … police said if they don't deliver the car by the agreed upon time and day in my documentation it will officially become a stolen car case and a felony charge for them. DO NOT USE THIS COMPANY under any circumstance's, they steal cars and extort you.
Your first quote will be a low ball. Example $450. 100 fee, This is somewhat normal drivers will come back with a counter offer. I accepted an offer for 850, 100 fee, rest to driver. My bike was picked up and on the way. Broker calls me wants 1050. 200 fee. Extortion is their game. The broker now has $400 of my money and I still don't have my bike. I spoke with the driver he knows nothing about this, He's on the original contract. So they also lied to the drivers.. Stick with a reputable transport company this ain't it.
My experience with Long Wheels LLC was incredibly frustrating. They originally quoted me a pretty low transport price, I signed a contract and sent a deposit. Then after a couple of weeks they claimed they could only find a driver for three times the amount they had quoted. So I begrudgingly signed contract # 2 for that amount. Then AFTER they picked up my vehicle they sent me a third contract with an even higher amount on it! What can I do? They had already picked up my vehicle and I had no idea where it was. As I tried to get them to agree to the second contract (which I was still burned about) they said they would "stop the driver" until the new (third) contract was signed. So they had me over a barrel and I signed it. The vehicle was delivered with an antenna broken off. No renumeration. I would not recommend this company again- if you notice the good reviews on this website- they all have middle eastern names or initials to cover up that they are probably padding reviews with family members or friend giving fake good reviews....
My experience with Long Wheels LLC was incredibly frustrating and feels like a classic bait‑and‑switch situation. They originally quoted me a reasonable transport price, took a security deposit, and then claimed they could only find a driver for three times the amount they had quoted. Alex repeatedly asked for “one more week” to find a driver. I gave them over two months, and they never delivered a solution. Worse, Alex promised to refund my deposit after yet another week—but the refund never happened. Despite multiple chances and plenty of time, they failed to honor their word or provide the service I paid for. In my experience, this company does not operate honestly. Long Wheels/Alex would not issue me a refund. I finally had to file a dispute with my credit card company to get my money back. Scammers. Stay away!
The absolute worst experience ever! I would give this company no stars if that was an option! Was dealing with a guy named Henry Miller who did nothing but bait and switch me! ! He double the quote once it’s time to ship the car and blamed it on the driver. I would stay as far away as possible as there are far more truthful and reliable companies out there!!!
After agreeing to a price and giving a downpayment, I waited a week for a driver to be located. When I was told that no driver was located for the agreed price, I requested a refund. Henry (who transferred me to Alex) said they would give me a refund minus the cancellation fee. Cancellation fee? They didn't do anything. BAIT AND SWITCH-SCAM
Hi, thank you for your feedback. We would like to clarify the situation accurately. We did not charge you any cancellation fee. A driver had already been scheduled on your shipment after you signed the contract, and then you decided to switch to another company. Even at that point, we still did not charge you the cancellation fee that was stated in the agreement. There was no bait and switch. The price you agreed to was honored, and we proceeded according to the contract. We are always transparent with our customers and would never increase pricing after an agreement. If you would like to discuss this further or resolve anything directly, we are more than happy to assist. Please reach out with your Order ID and we will review everything with you.
Best people out there to trust with on time delivery and extremely competitive pricing. Alex helped me find the driver on time and the price was extremely fair. They picked up 18 cars for me so far and i had no complains or issue with any shipment!
This company is a scam they will get your car dispatched out then keep asking for more money after agreement and tell lies. Run far away from this company. The driver was great but broker is a scamming liar trying to scam me and the driver
We’re sorry to hear about your experience, but we’re unable to locate any order under your name or details in our system. Could you please share your order number or pickup/delivery information so we can look into this properly? It’s possible this review was placed under the wrong company, and we’d like to help clarify the situation as soon as possible.
I called with a problem and Alex took it over from there. We actually had a pricing issue where Alex went as far as to cover some of the difference to assure I received my vehicle. While it did come as a surprise, I was very pleased that we had come to a resolution that benefited us both. Thank you very much Alex, I will be keeping your contacts info for any future needs for sure👍🏽
Shipped my vehicle in record timing. Thanks Henry.
Excellent customer service great job Henry very helpful highly recommended
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