Lookvelvet (lookvelvet.com) has a 1.0 out of 5 rating on OK.one, based on 6 user reviews collected here. It is listed under Business Services and its reputation is poor. 100% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-25.
I placed an order and received message it was delivered but I never received. Then they said that they would resend it and for second time it said was delivered and again I never received it. When contacting company they said they would only give me 70% refund of my order. So basically I paid 30% for not receiving an item Never again using this site and would not recommend it to anyone
Yes, I agree with all the comments in this website. I also orders some shorts and pants. Their tracking systems (Global Logistics Track Platform) says it was delivered, but I never received anything and they don't even want to say which carrier they used. They said they sent a second shipment with my orders and it also said it was delivered, but I never received anything. I requested a refund and they told me the carrier would only refund 70%. I told them I did not purchase from a carrier and that they have return a 100% of my refund and they agree. But they are giving me the run around. In my opinion, I believe they are shipping probably illegal items to the US and using our address. They also have this company listed in New Jersey, but it is really in China. I also believe the order tracking system they use is managed by the same scammers and it is fake. I am reporting this to the authorities.
I ordered products waited a month then the site said delivered. Nothing contacted them they said they would send again . Again nothing when I ordered this it was supposed to be delivered 2 day UPS according to site and order also with insurance contacted them again and received that it was delivered with no proof of delivery they offered 70%refund and a sob stories of how they are out of order that’s not my fault you either never shipped it or you choose a shady delivery service that so far has no name life is hard in USA too as they are in china when you advertise something that you are not able to deliver on .they have said they have refunded 100% of order we will see
NEVER RECEIVED PURCHASE/PACKAGE TWICE!!! First package was never delivered, even though they said the courier delivered to wrong address!! Bullshit!! Said they would send another order of same items for FREE and express shipping...NEVER GOT IT EITHER!! This company is obviously a SCAM and crooked people running it. What a SHITTY was to run a business and a SAD attempt and business ownership!!
Ordered clothing … waited 32 days … now shows as delivered … I have received nothing
Do not purchase anything from this company. They state they are a US based Company for shipping which you pay for. This is were they say it Ships from ：621 US Highway 46 W Hasbrouck Heights, NJ 07604 USA Estimated Delivery： 1 to 2 days. Instead its. Courier 重发（海外仓）订单 They have said for three months that my package was delivered and they were going to give me a refund. Never happened. This company is selling to people and completely lying to them about who they are. You will never get your items delivered. Excuse after excuse. They tell you they do not have a number who delivers the items. It's random. Sketchy
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