LostNLiquor.com (lostnliquor.com) has a 3.4 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. Opinions are polarized: 60% rate it 4 stars or higher while 35% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
I already emailed you this is not at all what i ordered afraid there was confusion I had several messages back and forth with your customer service people and told me it would be the same product - once opened in immediately realized it is not what i wanted - it is still original box I need to return I cannot use this
Excellent wrapping. Timely delivery. Fantastic, will do business with them in the future
Late delivery, wrong bottle delivered, requested note was not delivered
Terrible customer service. Literal waste of money. I’ll never purchase from Lost N Liquor again.
Very polite & courteous on top of my order arriving well packed, safe & right in my door. Ty 😊
The price point was okay but the delivery time was way too long and I had to keep asking about it
Ordering was simple and the cost was “fair” dropped from good because of the add on of shipping, but that is understandable.
Got my item in great shape. People were nice and helpful. Only problem I had was after ordering was informed item was no longer available so substitution was made.
Good customer service. You were able to find the product I was looking for. I will definitely shop with you again.
Everything went smoothly, product arrived perfectly….it was a super easy transaction
Horrible 1st time experience. Placed order on June 29th. The bottle was for a gift on 7/8 and it arrived broken on 7/3. Due to holiday was not able to claim until Monday which didn’t provide me ample time to get another one. Now I have to scramble and try to find one.
You all were phenomenal for every step! I’ll be ordering again from you all in the future. Shipping was fast and they communicate the buying process.
ORDER # 7966 was paid in full on 4/20/26 but to date i have not received my purchase. A new order #9099 has been created on 6/24/26 but still no product was received by me. My first purchase was delivered promptly and in excellent condition. That original order inspired the 4/20/26 order. i have several other items i am interested in but not until i receive #7966/#9099. Thank you Please advise !
Had an issue with my item shipping on time, took multiple days after told it would ship. Then recieved wrong item, was told they have footage of the correct bottle being put it but would not present me with that video or image. Not sure how I received the wrong bottle if they have a video of the correct one being shipped.
I bought a six-bottle set of the same bourbon, but I only got five of what I ordered and one different bottle. They didn't tell me about the change, and when I called them, they just offered me a $20 discount on my next purchase instead of fixing the order. I'm not happy; if I wanted something different, I would've ordered something different.
When our package was lost, you eventually made it right by sending us a new order at no charge.
The bottle was exactly as described and delivery was fast.
65 reviews matching