Louxas (louxas.com) has a 4.6 out of 5 rating on OK.one, based on 38 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 87% of reviews are 4 stars or higher and 5% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Zero customer service. Unclear if this company has any US presence or employees?
Zero customer service. Not sure this is an actual company- i.e. one with employees and some kind of organization. When you call the number on their website, it goes to a voicemail that has not been setup. Someone from another country called us back later who did not speak enough English to understand the shipping issue we were having. The order had been shipped and was on the way to our residence while the order status was still 'preparing your items for shipment' and had been sent on a huge truck that could not maneuver our roads. There was no way to contact the shipping company nor the furniture 'company' directly. We don't know what will happen with our order next and there is no clear way to cancel it.
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Caroline · 1 review · Experienced 2026-07-22 ·
★★★★★
This company is beyond great
This company is beyond great! Really amazing experience with my recent purchase. Delivery service was perfect and the product is so well made. I am in love with my console table. Is really the star of my living room.
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Houston, TX · 1 review · Experienced 2026-07-08 ·
★★★★★
First time, great experience!
This is the first time ordering from this company. The two breakfast table chairs are very nice and great quality. I will definitely keep Louxas in mind on the next furniture order!
I have two pieces from Louxas and I love them so much. They look so high end in our home. You can tell the attention to detail through the quality. The couch is incredibly comfortable and stylish. The sideboard is a statement storage solution that makes our dining space look straight out of a magazine!
The furniture is decent for what you pay. However, shipping took forever since it was a pre-sale order, and they really need to improve their communication during the delay.
I had a wonderful experience with Louxas. The Verona Orange Chenille Sofa is beautiful, comfortable, and exactly what I was looking for. The color is stunning and adds so much warmth to my living room. My family and I enjoy spending time on it every day. The customer service was responsive and professional, and the whole process went smoothly. I’m very happy with my sofa and would recommend Louxas to anyone looking for stylish and cozy furniture.
The order was easily placed, and the shipping was as described.
They arrived in five days and looked great around our breakfast nook. Couldn’t be more pleased with this outcome.
The quality for the price is excellent.
We had a wonderful experience working with this furniture company. The quality of the furniture is excellent, with beautiful designs and great attention to detail. The team was professional, responsive, and helpful throughout the entire process. Delivery was smooth, and everything arrived in perfect condition. We appreciate their outstanding customer service and look forward to working with them again in the future. Highly recommended!
The Eleir Round Dining Table is beautiful, sturdy, and looks perfect in my dining room. The Helios Leather Dining Chairs are stylish, comfortable, and pair perfectly with the table. Very happy with the quality and overall design.
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Anna Minakova · 2 reviews · Experienced 2026-05-01 ·
★★★★★
had a great experience with Louxas
had a great experience with Louxas. The quality of the products exceeded my expectations, and everything arrived exactly as described. The ordering process was smooth, shipping was fast, and the customer service team was responsive and helpful whenever I had questions. I also really appreciated the attention to detail in the packaging and overall shopping experience. Definitely recommend for anyone looking for stylish and quality products online.
The Esmond Fluted dining table completely changed the look of my dining space! So in love with the quality and look of the table. Plus, assembly was so easy! Highly reccommend!
Chelsea Scott · 1 review · Verified · Experienced 2026-04-03 ·
★★★★★
10/10 Quality
The quality of the furniture is stellar- some assembly, but very easy to put together. Shipping and delivery was quick and easy as well!
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Whitney · 6 reviews · Experienced 2026-04-06 ·
★★★★★
The media console table I ordered is so…
The media console table I ordered is so well made and beautiful! The quality is 10/10. It came carefully delivered. It is a piece of furniture that lasts a lifetime.
