Luca & Romeo

Thank you for taking the time to share your feedback. We’re genuinely glad to hear that you received your order safely and are happy with the product. We’re sorry to hear about the confusion surrounding the tracking information. In some cases, international shipments can generate multiple tracking updates or labels within the FedEx system, which can understandably cause concern. That said, we’ve carefully reviewed our inbox and were unable to locate an email regarding this issue. We pride ourselves on prompt responses, as reflected in our communication here, and we would have absolutely addressed your question right away had we received it. If you’re open to it, please feel free to forward the original message to us at [email protected] so we can investigate further. For future reference, we’re also available via live chat on our website and by phone during business hours if anything ever feels urgent. We truly appreciate your business, especially as an international customer, and we’re glad everything ultimately arrived safely. If there’s ever anything we can assist with moving forward, we’re here to help.

Thank you for the fantastic review — we really appreciate it! We're happy to hear you found such a great deal and that everything arrived on time and in perfect condition. Knowing you plan to come back means a lot to us. Thanks again for supporting our business, and don’t hesitate to reach out if you ever need anything for your next watch!

Thank you so much for the great review! We're really glad to hear that the ordering process was smooth and that your watch arrived quickly. We always aim to pair great service with great prices, so it means a lot to see that reflected in your experience. We appreciate your support and hope to help you again soon!

We’re so glad you found us — and even happier to hear you had such a positive first experience! Thank you for taking the time to share your feedback and recommendation. It’s wonderful to know your new watch arrived quickly and just as expected. We truly appreciate your trust in Luca & Romeo and look forward to helping you again with your next timepiece.

We really appreciate your thoughtful review — it’s great to hear that everything went smoothly with your order and that you’re enjoying the watch overall. Thank you also for pointing out the missing instructions; we’ll make sure to send you a digital copy right away so you have all the details at hand. Your comments about the button design are valuable feedback, and we’ll be sure to share them with the brand. Thank you again for choosing Luca & Romeo — we’re so glad you’re happy with your watch and look forward to helping you again in the future!

Thank you so much for sharing your feedback — we’re thrilled to hear that you love your new watch! We sincerely apologize about the missing owner’s manual. We’ll be sending you a digital version right away so you have everything you need. We truly appreciate your business and are glad we could help you find the perfect timepiece. Thanks again for choosing Luca & Romeo!

This is wonderful to hear! We're so glad you had such a positive experience with us. It's fantastic to know that Daniel provided you with excellent service and went above and beyond to get you the perfect watch. We really appreciate you highlighting his responsiveness and proactive approach. Thank you for choosing Luca & Romeo, and for your kind words. We're thrilled you're satisfied with your purchase and look forward to helping you again in the future!

Thank you for this wonderful review! We are so glad we could find the limited edition Hamilton watch you were looking for. Your kind words and recommendation mean a lot to us. We truly appreciate your business and hope to help you with your next luxury watch purchase!

Thank you very much for the review, we are happy that you like the watch. If you need anything else please do not hesitate to reach out, all the best and thanks again for supporting our small family business.