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Electronics & Technology

Madchad

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107 reviews

4.8107 reviews
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About Madchad

Data updated
Website
madchad.net
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
107 reviews
Replies to negative
100% (4/4)
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madchad.net

About this business

Since 2019, MadChad has been providing gamers worldwide with premium, undetected cheats and spoofers designed for performance, safety, and ease of use.We specialize in HWID spoofers, private hacks, and DMA hardware, offering instant delivery, flexible license options, and 24/7 live support to ensure a smooth experience for every customer.Our mission is simple — to help gamers reach their full potential with tools that are secure, affordable, and continuously updated.Join thousands of players who trust MadChad for their gaming solutions — your advantage starts here.

Written by the business, not verified by us.

Is Madchad legit?

Madchad (madchad.net) has a 4.8 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-30.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. People frequently praise the exceptionally fast and reliable support team, noting that staff members are always ready to help install and set up products smoothly without any trouble. Consumers also deeply appreciate the high quality, safety, and flawless performance of the available software options across multiple competitive games. Though some customers encountered specific issues where tools failed to work properly or experienced delayed communication during heavy user traffic. A few people mentioned encountering frustrating difficulties with technical troubleshooting and unfulfilled promises regarding promised compensation or refunds on failed purchases.

Auto-generated from all reviews of this business. For reference only.

What people say

O
Owen RussellUnited States · 1 review · Experienced 2026-08-05 ·

Bad support can’t even fix their own cheat

Bad support can’t even fix their own cheats wouldn’t give a refund and kept closing my ticket after cheat didn’t work paid for set up service and they still didn’t fix it ask for refund for both kept closing ticket

Reply from Madchad2026-08-05

Hi, we are sorry this was a frustrating experience for you. Our team did respond to each of your tickets, and the cheat is fully functional and working correctly for our wider user base, which pointed the issue to the setup prerequisites that need to be completed for it to run. Our records show those steps were not completed on your end, and because the software is working as intended, the case fell outside our refund policy. That said, we do not want to leave you stuck. If you are willing to go through the setup steps with us, please open a ticket through the chat widget on our site and mention this review, and we will personally walk you through it until it is running.

J
JohnLithuania · 1 review · Experienced 2026-07-31 ·

Madchad customer service review

The first time I reached out about a problem to support, my question wasn't answered fully and the ticket closed. Reopened to ask the same question and got threatened to get banned if I reopen again. My questions were what does frozen mean (means updating, which was confusing since on the site it wasn't marked like so, but they quickly changed it after I had this problem so props for that) and then I asked when will it finish updating. First time question ignored and ticket closed. Second time got told we don't know bro if you reopen tickets again I'll ban you. Great, now I have a 24 hour pass, don't know if it will get extended since apparently asking a question to support will get me banned and on the site it says no refunds and only refunds in-store credit. Ok, talked to AI assistant, it called for support since it couldn't answer and got proper help and responses then. (Frozen does mean your pass gets it's time extended) However, during that time I installed an app that has a conflict with the product that will get you banned. There is no mention of it anywhere on the installation guide. However, that got me banned before even using the product. The devs for the product (ANCIENT) refused to unban, the customer service was nice but didn't offer in-store credit. I've spent over 300€ in recent times trying out cheats like Radar (no aim assists) due to severe health issues that even with cheats make me a disabled ass player with worse than average stats. And in all that time, I've never had such an experience where there is just a straight ban (from devs themselves, ANCIENT) and refusal to unban even if I'd be ready to buy their products again. So, that was weird and a waste of money. I understand madchad is only a part of this. But to not even offer store credit, and the weird treatment when I first reached out sadly gives 3/5 stars. Even if the second time with the customer service was pleasant and helpful.

Reply from Madchad2026-08-01

Hi, and thank you for the detailed feedback. We would rather have this written out honestly than not hear it at all. On support: you are right, and there is no defending it. Closing a ticket without answering your question was wrong, and telling a customer they risk a ban for reopening one is not our policy and not acceptable. It has been dealt with internally. The "frozen" wording was also genuinely unclear, which is why it was changed as soon as you flagged it. On the installation guide, the conflicting software should have been listed there. We are updating it so the next person does not hit the same wall. On the ban, detection and unlock decisions sit entirely with the provider, and we have no ability to reverse them, which is why our terms are written the way they are. That said, we do not want you left with nothing. Reply to your existing ticket and we will look at what we can do on our side. Good luck out there, and thanks again for the honesty.

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