Very professional
Was a very informative consultation
About Male Excel
Data updated- Website
- maleexcel.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 272 reviews
- Replies to negative
- 60% (15/25)
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About this business
Trust Us to Help You Feel Like Yourself AgainIf you've been told you're just getting older or your symptoms are "normal for your age," we're here to challenge that. At Male Excel, we don’t accept decline as inevitable.We specialize in testosterone replacement therapy (TRT) and thyroid optimization to help you fight fatigue, weight gain, low libido, brain fog, and loss of motivation. These are common signs of hormone imbalance, and we know how to treat them.Our doctor-led team creates personalized treatment plans that restore energy, strength, and drive. We don’t just patch over the problem. We get to the root of your symptoms and support your long-term health.Male Excel is the original online TRT clinic, founded by Dr. Peter Fotinos. With over 100,000 men treated and 18 years of experience, we’re changing how men age. All from the comfort of home.Why Men Trust Male ExcelYour symptoms are real. We take them seriously and treat them at the source.Doctor-guided care built on decades of hormone health experience.Clinically proven TRT and thyroid treatments that deliver real results.No waiting rooms or in-person appointments. Your care happens from home, on your schedule.Ongoing follow-ups and lab testing to keep your treatment working at its best.Male Excel | The leader in proactive hormone health for men.If you're tired of feeling tired, gaining weight around the middle, or struggling with drive and performance, now is the time to act.
Written by the business, not verified by us.Is Male Excel legit?
Male Excel (maleexcel.com) has a 4.6 out of 5 rating on OK.one, based on 272 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 60% of negative reviews; Reviews mostly discuss User experience, Customer service, Product. Last updated 2026-08-31.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the medical staff for being exceptionally knowledgeable, thorough, and genuinely supportive during consultations. People also appreciate the smooth overall process, noting that prescriptions and refills arrive promptly, making ongoing treatment easy to manage at home. Some people were dissatisfied with scheduling and communication issues regarding their appointments. A few customers mentioned experiencing frustratingly long wait times, delayed video calls, or unhelpful customer support interactions when trying to resolve problems. Reviewers noted that these occasional administrative hiccups made it difficult to get timely assistance when things did not go as planned.
Auto-generated from all reviews of this business. For reference only.What people say
Timely
Timely. Succinct. Answered all questions and gave thorough explanations and direction
Very Easy
Tara was very helpful polite and professional
Very friendly staff
Very friendly staff, covenant appointments i was able to do my appointment from my truck before work makes it alot easier for busy peaple.
Reply from Male Excel2026-08-25
Thank you for your wonderful review! We're so glad to hear you've had a positive experience with our team and found the process convenient. We appreciate your feedback. - The Male Excel Team
Great online doctor visit
Reply from Male Excel2026-08-26
Thank you for your 5-star review! We’re glad to hear you had a positive experience with your online appointment. We appreciate you choosing Male Excel and taking the time to share your feedback. - The Male Excel Team
Quick responses.
So far so good. Happy with my treatment thus far. Quick replies when I have questions and also everyone I’ve spoken to on call have been pleasant.
Reply from Male Excel2026-08-26
Thank you for your 5-star review! We’re glad to hear things have been going well so far and that you’ve had a positive experience with our team. We appreciate you choosing Male Excel and look forward to supporting you throughout your treatment. - The Male Excel Team
Awaiting medications and test results
Reply from Male Excel2026-08-26
Thank you for your 5-star review! We appreciate you choosing Male Excel and look forward to supporting you as you move through the next steps. - The Male Excel Team
They say same day consultation
They say same day consultation. False. I signed up early Friday morning did all paperwork an paid for them to then tell me they could not see me until Monday. Thatvwas fine an no big deal at first Their only times conflicted with my work so I took off early to have their phone appointment while leaving my daughter in daycare which is not cheap as I am a single dad. I follow all instructions an log in 10 minutes before my video call. 2 minutes into the appointment an it says my provider is not available then I receive a call from them so I click over. To make a long story short they said they would have to reschedule another consultation tomorrow at no cost to me. What do they mean at no cost to me? Because it definitely cost me. It cost me money from leaving work early, money for my daughter in care an it cost me longer time of my health getting on track. I was on phone at the time of my appointment, I paid all money I did my part so I should of had my consultation an been good to go expeially since I didnt not get my same day consultation, and already have waited 3 days an went out of my way to ensure I made their time. I Can not speak on how good treatment actually is as i did not make it that far. I was beyond frustrated at how things had already transpired an feared what treatment may be like so I discontinued, I did not allow another appointment an requested a refund. I am currently waiting for my refund an searching a new TRT treatment place
Reply from Male Excel2026-08-31
Dear Jack Thank you for sharing your experience. We’re sorry to hear about the difficulties you encountered with your consultation, particularly after adjusting your work schedule and making arrangements to be available for your appointment. We recognize how frustrating it must have been to then be asked to reschedule. We appreciate that you completed the required steps and were available at your scheduled appointment time, and we’re sorry that your experience ultimately led you to decide not to continue with Male Excel. A member of our Support Team will be reaching out directly to review your account and the status of your refund with you. You can also contact Member Support at (833) 625-3392 if you need any further assistance. – The Male Excel Team
The service is top notch
The service is top notch, they listened to my symptoms and am now feeling better than ever. Looking forward to continuing
Reply from Male Excel2026-08-26
Thank you for your wonderful review! We’re so glad to hear you’ve had such a positive experience and are feeling good about your progress. We appreciate you choosing Male Excel and look forward to supporting you as you continue. - The Male Excel Team
My Doctor was very kind and thoughtful
My Doctor was very kind and thoughtful I had a great conversation about my needs Ben
Reply from Male Excel2026-08-26
Thank you for your 5-star review! We’re so glad to hear you had a positive experience with your doctor and felt comfortable discussing your health goals. We appreciate you choosing Male Excel and taking the time to share your experience. - The Male Excel Team
Results
Very thorough process with a care team doctor. Angel took the time to listen to everything I had to say. I feel comforted in knowing the care team is always there when I need them. Great Experience! I will rate the product when it arrives.
Reply from Male Excel2026-08-26
Thank you for your 5-star review! It’s wonderful to know you felt supported by Angel and that our care team has been there whenever you needed them. We appreciate you choosing Male Excel and look forward to supporting you as you get started. - The Male Excel Team
Even after canceling
Even after canceling, they still took out almost $500 of my account. $483 to be exact. Still waiting for a refund 🤞
Reply from Male Excel2026-08-31
Dear Joseph Thank you for bringing this to our attention. We’re sorry to hear about your concern regarding a charge following your cancellation and understand that you’re currently waiting for a refund. A member of our Support Team will be reaching out directly to review your account, the $483 charge, and the status of your refund with you. You can also view your invoices and account details through your member portal or contact Member Support at (833) 625-3392. – The Male Excel Team
The process was easy with friendly…
The process was easy with friendly service
Reply from Male Excel2026-08-26
Thank you for your 5-star review! We’re so glad you had a positive experience with our team. We appreciate you choosing Male Excel and taking the time to share your feedback. - The Male Excel Team
Right on time with appointment
Right on time with appointment Asked all the questions Fast getting the medication sent Can see and ask questions from your portal
Reply from Male Excel2026-08-26
Thank you for your wonderful review! We’re glad to hear you’ve found the experience convenient and responsive, from your appointment through to receiving your medication. We appreciate you choosing Male Excel and sharing your experience. - The Male Excel Team
Very knowledgeable provider that has…
Very knowledgeable provider that has given me hope that a remedy for my physical and mental issues is just around the corner!
Reply from Male Excel2026-08-26
Thank you for your wonderful review! We’re so glad to hear you felt confident in the care you received and are feeling hopeful about moving forward. We appreciate you choosing Male Excel and sharing your experience. - The Male Excel Team
Overall response and expertise along…
Overall response and expertise along with ease of process
Reply from Male Excel2026-08-26
Thank you for your 5-star review! We’re glad to hear you had a smooth experience with our team. We appreciate you choosing Male Excel and taking the time to share your feedback. - The Male Excel Team
Great
👍🏿GREAT!!!!
Reply from Male Excel2026-08-26
Thank you for your 5-star review! We’re glad to hear you had a great experience, and we appreciate you choosing Male Excel. - The Male Excel Team
Very informative and knowledeable…
Very informative and knowledeable appointment.
Reply from Male Excel2026-08-26
Thank you for your 5-star review! We’re so glad to hear you had a positive experience with us. Your feedback means a great deal to our team. - The Male Excel Team
Very understanding and they did a great…
Very understanding and they did a great job explaining the reasons why.
Reply from Male Excel2026-08-26
Thank you for your 5-star review! We’re so glad to hear you felt understood and that our team took the time to make things clear. We really appreciate your kind words and support. - The Male Excel Team
The quick response and attention to my…
The quick response and attention to my needs were what made my experience great.
Reply from Male Excel2026-08-26
Thank you for your 5-star review! We’re so glad to hear you felt well supported and that our team was responsive when you needed us. We really appreciate you taking the time to share your experience. - The Male Excel Team