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Health & Medical

Maplelens

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41 reviews

3.941 reviews
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About Maplelens

Data updated
Website
maplelens.com
Category
Health & Medical
Location
Malaysia
Status
Unclaimed
Replies to negative
45% (5/11)
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About this business

Founded in 2012, MapleLens insist on principle of “Customer Satisfaction”. We offer high quality circle lenses, all lenses we sell are certified and safe to wear.In order to ensure all our product is original and high quality, we carefully choose Korea circle lenses manufacturer that have good reputation, accord with health and safety regulations under international standard.Since 2012 we fulfilled more than 20k orders Worldwide, we are proud to say not only that we provide high quality product and service, we have best price also!Visit us at www.maplelens.com

Is Maplelens legit?

Maplelens (maplelens.com) has a 3.9 out of 5 rating on OK.one, based on 41 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 68% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 45% of negative reviews. Last updated 2026-10-25.

What people say

I have bought many pairs of contact…

I have bought many pairs of contact lenses over the years. This is the first time I was disappointed. One of the lenses was damaged and I did not see it. When I put lenses in my eyes one of them hurt.I took it out and under magnifying glass saw a small piece of plastic sticking out from edge of lens. I could not believe this. I could have hurt my eye badly. I am very upset about this. Steve Quaranta

Colour Contacts

Vendor had great communication regarding a particular order (Geo Tri Colour Contact Lens) and their response time was fast. Product came neatly packaged and came in a timely manner. They also have decent prices for contacts lenses and a larger selection as well. Would definitely recommend Maple Lens to anyone who who is looking for contact lenses that are of good value, great quality and service.

Not comfortable lenses.

Lenses are not the best in comfort i get red eyes too easily while wearing them for 2 hours and too long delivery and lasted more than 30 days actually was 2 months... I don't think its good enough to spend your money here

Reply from Maplelens2021-08-22

Hi Dear, Sorry that our product and services does not meet your expectation, and yes the economy shipping will take some time. Please be inform that you can see that it show you estimated shipping time 9-30 working days when you choose the shipping service. You can choose express if you want to have faster shipping.

Genuine concern for customers satisfaction

Great customer service, any problems I had they worked with me to solve and correct, email responses were prompt and courteous. Great company, will definitely continue doing business with them going forward. Can’t say enough positive things about them.

The lens are cheaper than other popular…

The lens are cheaper than other popular websites such as honeycolor and pinkyparadise; however half of the lens I've received were defective. They were just straight up cloudy. I did a bunch of tests by swapping it from eye to eye, but it was the lens that were defective. This isn't the first time either. On an previous order, there was another defective lens but Maplelens was kind enough to send me a replacement. On this recent order, brands that weren't Geo had the "Geo authentication" sticker on them. And even if I went onto the site on that sticker, it doesn't work. So the authenticity and quality of these lens are questionable. I'll go back to buying from the more reputable sites.

Reply from Maplelens2021-03-30

Hi Dear, We are so sorry that our product does not meet your expectation, can you give me a little more context on the situation? Please email us at [email protected] , we will be more than happy to help you. As for GEO authentication system, GEO no longer use their old authentic website http://geo.fw1860.com/en. You can check your GEO product authentic at following url http://www.fw1860.com/en, to clarify you can contact GEO customer service at [email protected].

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