Mariadates

Hi Massimo, Happy early Birthday! First off, a huge thank you for hanging out with us for 8 months. We honestly appreciate you sticking around. You’re completely right to call us out on this—eight months is a long time, and wanting a little birthday love makes total sense. We don't have a birthday discount system set up right now, but we are definitely passing your feedback along to the team to consider. We hope you have an awesome birthday anyway, and keep an eye on your inbox since we do send out promos throughout the year! Best regards, Mariadates Customer Care

Hi Mika, Congratulations! Hearing that you found that special connection is the absolute best feedback we could ever ask for. We also appreciate you highlighting where we can improve. Your point about the filters is incredibly valid. Thank you for sticking with us, and we wish you both the very best moving forward! 🧡 Best regards, Mariadates Customer Care

Hi Stephen, We appreciate your candid feedback. We understand that everyone has a different pace when moving a conversation off the platform. On MariaDates, that transition is entirely up to you and the person you’re connecting with. While there is a cost to connect, it serves to ensure that the people you meet here are genuinely invested in the process, rather than just browsing. We’re sorry if this approach wasn't the right fit for you, but we wish you nothing but the best in your search. Best regards, Mariadates Customer Care

Hi Michael, We’re sorry to hear you feel this way. Trust and transparency are the foundations of our service, and we take these concerns seriously. We want to reassure you that our community consists of real, verified members, and our payment model is designed to be fully transparent with no hidden fees or subscriptions. If your experience felt otherwise, please reach out to us. We would welcome the opportunity to look into this personally for you. Best regards, Mariadates Customer Care

Hi Jeff, We’re sorry to hear about your experience and understand your concerns. We want to be very clear: all communication and transactions take place only within the platform, and we do not allow or support any requests for money outside of it. Payments made on the platform are used to maintain and operate the service. We also actively monitor and moderate activity to help keep the community safe. It’s also important to note that many users do successfully move from chatting on the platform to meeting in real life when both sides are comfortable and ready. If you believe something went wrong in your case, we’d appreciate the chance to review it. Please contact us at [email protected] with any relevant details, and our team will look into it and assist you directly. Best wishes, Mariadates Customer Care

Hi Kenneth, That's what it's all about—finding someone who gets you. We're so glad you've made that connection. Wishing you both all the best as you continue getting to know each other! Best wishes, MariaDates Customer Care

Hello Sam, Thank you for your feedback! We’re glad to hear you’re happy with our service. 😊 We appreciate your note about the free options and will keep this in mind as we continue improving the experience for all our users. If you ever need guidance or have questions, our team is always here to help. Best wishes, Mariadates Customer Care

Hi J.Cohutta, Thanks so much for sharing this with us — we completely understand how frustrating repeated re-authentication can feel, especially when you’re active and engaged on the platform. We really want to get to the bottom of this and understand exactly what’s happening. Could you reach out to us at [email protected] with a few more details? We’ll take a close look and do everything we can to make your experience smooth again. Best wishes, MariaDates Customer Care

Hi David, Thank you for sharing your concerns. We’re sorry to hear that your experience left you with this impression. We work hard to keep the community genuine. Our moderation team reviews profiles and monitors activity to help ensure members are real. If you’re open to it, we’d appreciate the opportunity to look into this further. Please feel free to contact our support team at [email protected] with more details about the profiles or interactions you’re concerned about, and we’ll be happy to review them for you. Best regards, MariaDates Customer Care

Hi Devon, Thank you for sharing your experience with us. We’re thrilled to hear the platform feels smooth and intuitive for you. Delivering a premium experience is our priority, and it means a lot to know you see its value. Wishing you continued meaningful connections ahead 🧡 Best regards, Mariadates Customer Care

Hi Olvin, We’re glad to hear you’ve had better luck here than on other platforms! Our free tier gives a streamlined experience, while our paid plans unlock more features and enhanced matching. If you’d like, we’d be happy to help you find the plan that fits you best. Best wishes, Mariadates Customer Care

Hi Jason, Thank you so much for sharing your experience! It’s wonderful to hear the platform has made a real difference for you both. We appreciate your honest note about pricing — balancing quality, safety, and value is something we continually work on. If you need any assistance, we are here for you. 🧡 Best wishes, Mariadates Customer Care

Hello Bill, Thank you for sharing your concerns. We take feedback like this very seriously. Mariadates does not allow fake profiles, bots, or misleading activity. All profiles are moderated regularly. We also do not have auto debit. Charges only occur when a user chooses to purchase credits and use paid features. We want to review your situation in detail. Please get in touch with us at [email protected] with your account information, and our team will be happy to assist with a full review of your profile activity. Best wishes, Mariadates Customer Care

Hi John, Thank you for your feedback. We understand how disappointing it can be when connections don’t go as hoped. Please know that all profiles are carefully verified, ensuring you connect with genuine members. If you’d like, our support team can review your connections. Just send us the details, and we’ll be happy to help. We truly appreciate your input, as it helps us improve the experience for everyone. Best regards, MariaDates Customer Care

Hello Stefano, Thanks for sharing your experience! We’re glad things are going well so far. While it’s natural to have some doubts at first, please know that all profiles are monitored and verified to ensure genuine connections. Your feedback helps us keep improving the platform for our wonderful members! Best regards, MariaDates.com Customer Care

Hi Alexander, Thank you for sharing your feedback. We’re sorry to hear that your experience wasn’t what you had hoped for. Our goal at MariaDates is to provide a safe, genuine environment for meaningful connections, and we understand that some interactions can feel overwhelming or unexpected at first. Please know that all profiles are created by real people, and we have verification and moderation processes in place to help maintain authenticity. We also encourage users to adjust their preferences and report any profiles that seem suspicious so our team can review them promptly. Your feedback is greatly appreciated and helps us continue improving the experience for all members. Best regards, Mariadates.com Customer Care

Hi Lawrence, Thank you for sharing your feedback. We appreciate you using the platform from time to time. We understand that everyone’s experience and expectations are different, and we’re continuously working to improve our features and overall experience. Your input helps us do better, and we hope you’ll notice improvements as we continue to grow. We hope that as we continue to enhance the platform, you’ll find even more value and enjoyable connections here. Thank you for giving us the opportunity to be part of your experience. Best regards, Mariadates.com Customer Care

Hi Don, Thank you for taking the time to share your concerns. We understand how important trust is when using a dating platform, and we take these matters seriously. MariaDates is designed for genuine connections, and we actively monitor profiles and activity to maintain a safe, high-quality environment. We do not tolerate bots or AI-generated profiles, and accounts that don’t meet our standards are reviewed and removed. While some members use professional photos, all engagement comes from real users. If anything ever feels off, reporting it helps our team review the situation promptly. Best regards, MariaDates.com Customer Care

Hi Colby , Thank you for sharing your honest feedback. We’re glad the platform itself has worked smoothly for you. We understand your concerns, and your comments help us improve the overall experience. All profiles are moderated to maintain safety and quality, which sometimes means accounts are removed if they no longer meet our guidelines. If you’d like us to review your experience or need any assistance, feel free to reach out anytime. Best regards, Mariadates Customer Care Team

Hi VipPerson, Thanks for your note! We appreciate your feedback and hope you enjoy your journey here at MariaDates!🧡 Warm regards, MariaDates Customer Care