About Mars By GHC
Data updated- Website
- marsghc.com
- Category
- Beauty & Well-being
- Location
- United States · Wilmington
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 57% (25/44)
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Is Mars By GHC legit?
Mars By GHC (marsghc.com) has a 2.9 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Beauty & Well-being and its reputation is poor. Opinions are polarized: 40% rate it 4 stars or higher while 34% give 1 star; The business has replied to 57% of negative reviews. Last updated 2026-08-10.
What people say
Great service
Reply from Mars By GHC2026-08-08
Hello Mark! Thank you for your feedback! We're delighted to hear you had a great experience with our service. We truly appreciate your support and look forward to serving you again.
Good experience
Good Experience!
Reply from Mars By GHC2026-08-08
Hello Stephen! Thank you for your feedback! We're delighted to hear you had a good experience with us. We truly appreciate your support and look forward to serving you again.
New to MarsI’ve been on the surge max and nitric…
I’ve been on the surge max and nitric oxide for three days and no changes as of yet. I’m putting my hopes in Mars products.
Missing orders waiting a month for…
Missing orders waiting a month for delivery buy subscriptions worth offers and never get the extra product seems to be a constant problem
Excellent service from ordering to…
Excellent service from ordering to delivery excellent product to go with it feeling so much energy all day No complaints at all
Horrible customer service
Horrible customer service. Never received order...they took my money. Never sent the product I ordered. Then charged me for a second order still haven't received 1st order...can get any resolution
Been taking for 3 days
Been taking for 3 days, no difference as of yet. I only received 2 of my 3 bottles. Sent an email to customer service and no reply, so far. If no message in a few days no more orders from me.
The product seems to working really…
The product seems to working really well thank you
Order Id MARS779171
Order Id MARS779171 : my delivered items was not completely the order i made.... this was already reported to ur customer service but i have not received further update on the outcome since 23/07...
Reply from Mars By GHC2026-08-07
Hello Gavin! We sincerely apologize for the inconvenience caused by receiving an incomplete order and for the delay in providing an update. Thank you for sharing your order ID. Please be assured that our team will reach out to you via email shortly to review your case and provide you with an update.
What an absolute con
What an absolute con , ordered a product and received a load of crap that was nt the item ordered . Emailed support at MARS and fobbed off . Urge anyone thinking of buying from this site to think again
Reply from Mars By GHC2026-08-07
Hello David! We're sincerely sorry to hear about your experience. To help us investigate and resolve this issue, could you please share your order ID and the registered email address used to place your order? Our team will review your case and assist you as quickly as possible.
This is the 10th I ordered
This is the 10th I ordered. The last time I ordered. The Surge Max did not reach my address and was returned before it was delivered. That was 3 months ago. I wrote many emails. The refund was promised, but I'm not sure if it has been done. I kept on chasing and chasing, but no one actually did anything. I only ordered again because the product is good. This time, the product came out successfully. I was promised a free bottle for compensation, but that never appeared either. EVri is a nightmare because the actual delivery people are not up to the standard the delivery company promises to be.
It took almost 2 months to receive my…
It took almost 2 months to receive my products, to where I had to send an email asking where the package was. I also had to pause my subscription because of the delay. I love the product and am happy overall.
Reply from Mars By GHC2026-08-07
Hello Brad! We sincerely apologize for the delay in delivering your order. Due to high demand and temporary stock shortages, delivery took longer than expected. We're glad to hear you're happy with the product, and we truly appreciate your patience and understanding.
I like your product
I like your product, but you keep sending it without my permission. If I need more I’ll just order it. You’re almost like stealing from me. I have so much now. I don’t know what to do with it. All stop sending me orders.
Reply from Mars By GHC2026-08-07
Hello William! We're sincerely sorry for the inconvenience caused by the unwanted shipments. To help us investigate and resolve this issue, could you please share your order ID and the registered email address associated with your order? Our team will review your case and assist you as quickly as possible.
Must be on time!
Products came on time but I had one that was missed which set me back making me have to start all over again! When you think you're making progress then everything stops. Not good!
Reply from Mars By GHC2026-08-07
Hello David! We sincerely apologize that one of the items in your order was missing and understand how frustrating it must have been to interrupt your progress. Thank you for bringing this to our attention. Please be assured that our team will reach out to you via email shortly to assist you and resolve the issue.
Slow delivery and had to numerous times
Reply from Mars By GHC2026-08-07
Hello Geoffrey! We sincerely apologize for the delay in delivering your order and for the inconvenience caused by having to contact us multiple times for updates. We understand how frustrating this experience must have been. Your feedback has been shared with the relevant team as we continue working to improve our delivery timelines and customer support experience.
To many emails
Reply from Mars By GHC2026-08-07
Hello Jason! Thank you for your feedback. We sincerely apologize if you've been receiving too many promotional emails. We understand your concern and have shared your feedback with the relevant team as we continue working to improve our communication and provide a better customer experience.
Top shelf supplements.
Reply from Mars By GHC2026-08-07
Hello Treey! Thank you for your wonderful feedback! We're delighted to hear you consider our supplements to be top shelf. We truly appreciate your support and look forward to serving you again.
Fantastic great delivery mars is also…
Fantastic great delivery mars is also all good products
Reply from Mars By GHC2026-08-07
Hello Bruno! Thank you for your fantastic feedback! We're delighted to hear that your delivery was great and that you're happy with our products. We truly appreciate your support and look forward to serving you again.
It works!
Give it time and then your and hers too, mind will be blown!
Reply from Mars By GHC2026-08-07
Hello Danny! Thank you for your fantastic feedback! We're delighted to hear you're enjoying your experience. We truly appreciate your support and are glad to have you as part of the MARS community.