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Hobbies & Crafts

MasterPieces Inc

101 reviews

4.2101 reviews
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About MasterPieces Inc

Data updated
Website
masterpiecesinc.com
Category
Hobbies & Crafts
Location
United States · Tucson
Status
Unclaimed
Last 12 months
54 reviews
Replies to negative
0% (0/17)
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Is MasterPieces Inc legit?

MasterPieces Inc (masterpiecesinc.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 78% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews; 54 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

S
Sandy · 3 reviews · Experienced 2025-10-30 ·

Great puzzles

Great puzzles, reasonable prices.

Z
Zion Trejo · 1 review · Experienced 2025-10-26 ·

Title

It still came in, which it absolutely fine with me. Everything was there, safe and sound as well.

A
Amy · 1 review · Experienced 2025-10-20 ·

Always ships in a timely manner and the…

Always ships in a timely manner and the sales

G
Gaynell Murff · 6 reviews · Experienced 2025-11-01 ·

Puzzle review

Arrived quickly. Enjoyed putting it together.

D
David Burton · 1 review · Experienced 2025-10-21 ·

Expensive and custom to a slightly…

Expensive and custom to a slightly oversized puzzle. 13 1/8 x 39 1/8 puzzle makes it very difficult to find a frame that fits. You provide 1 color option on top of that. Too expensive to return so I threw it in the trash, the thing to do is leave your company a scathing review on Amazon warning people of your business practice

T
Tina · 1 review · Experienced 2025-10-30 ·

The 1st puzzle I put together was…

The 1st puzzle I put together was missing 3 pieces. Still have 2 more to put together. We will see.

M
Maria Hughes · 1 review · Experienced 2025-10-07 ·

I purchased 3000 piece puzzle

I purchased 3000 piece puzzle, Let the good times roll. After getting through 90% of the puzzle, i discovered that right down the middle the pieces did not match and was not able to connect them. I called the company and they stated that "This is not a defect it is a seam and it will always be this way". This is unacceptable to state this that they cant produce a quality product. They did offer to send me a 1000 piece puzzle but I declined. Anyone who enjoys puzzles would understand after getting so far in the project to only find out it is not coming together. Hopefully this will let everyone know, dont waste your time in purchasing from a company that just does not care about producing a quality product.

C
Claudia Sabine · 1 review · Experienced 2025-09-26 ·

Good selection and great service.

B
Barb Bloomfield · 4 reviews · Experienced 2025-09-25 ·

Love the puzzles

Love the puzzles! They are gifts for my cousin! Just wish the shipping wasn't so slow. Took over 10 days to get them.

J
JACI KELLY · 3 reviews · Experienced 2025-09-02 ·

Best accidental finding!!!

So I happened upon this site one day by accident just shopping around for puzzles. I never really liked puzzles before bc I'm not great at them, but then my daddy died unexpectedly on New Years Eve this past year and puzzles were his favorite thing to do. That being said...puzzles now make me feel closer to my daddy so I do them as often as I can. This is my favorite site to buy from bc I like the nostolgic and outdoor puzzles most bc they truly remind me of my childhood.

R
Roy H · 3 reviews · Experienced 2025-08-18 ·

It wasn't so much the sender messed…

It wasn't so much the sender messed anything up, but it took 2 and a half weeks to arrive. It went from Muncie to Indianapolis to Columbus to Brooklyn to Queens to Columbus again.

C
Chris Nadolny · 15 reviews · Experienced 2025-08-30 ·

Zero

Except for the "Memory Game", all 5 puzzles had bent and broken pieces. I will shop from "Masterpieces", but it will be a while.

c
customer · 1 review · Experienced 2025-08-26 ·

Very difficult to put together due to it being just cardboard and no written instructions

It needs written instructions. My disabled son (42) is unable to build it. Useless . Wanted to display it in his room. The pictures are not helpful for the majority of the pieces. Very disappointed in this product.

B
Bev Brubaker · 1 review · Experienced 2025-08-01 ·

Great puzzles; quick response time!!!

I love your puzzles. I felt the prices were fair. I received them right away!!!

S
SUe WOlinsky · 2 reviews · Experienced 2025-07-23 ·

Your product descriptions don’t give…

Your product descriptions don’t give puzzle size. That’s bad cuz I want to frame it upon completion. Bad marketing.

L
Lori · 1 review · Experienced 2025-06-19 ·

Auburn University Dice

I ordered the Auburn Tiger dice for my husband. He has had the same dice for years. The dice I ordered are not the same weight. Not as nice but very cool with the logo on them.

L
Laurel Warden · 1 review · Experienced 2025-06-18 ·

Excellent experience!

My puzzle arrived quickly and in great condition.

L
Lee Ann McPhail · 1 review · Experienced 2025-06-04 ·

Replaced out-of-production game

I was able to replace a game for my grandchildren that is no longer in stores. Delivery was fast and clean.

M
Michelle C. · 6 reviews · Experienced 2025-06-17 ·

Some puzzles are good and some are really bad

I purchased 4 puzzles from this website and one was .missing a piece and was not well made. I decided to give them another try and ordered 4 more. Big mistake. The first puzzle I opened had 4 broken pieces. I immediately emailed their customer service and they said they would help me. They said send pictures so I did. Then they said they would help me and I didn't hear from them for 3 days. I emailed them again and asked if they were going to help me. This time they told me to fill out a form on their webpage and they couldn't do much because puzzles are in high demand. I wouldn't buy from this company because their puzzles are not consistent and you might get a good puzzle but you might not.

R
Ryan Lynn · 1 review · Experienced 2025-06-08 ·

I bought a puzzle for a 3-year-old

I bought a puzzle for a 3-year-old. She really loved it and uh, it glowed, just like they promised. Also the delivery time was great.