At MCHOSE, our paramount mission is to redefine how individuals interact with technology. We are dedicated to enhancing the practicality of our products.Founded by a group of young tech enthusiasts, MCHOSE emerged from the desire to create cutting-edge mechanical keyboards and mice, to meet the dynamic lifestyles of the youth. We are driven by innovation, quality craftsmanship, and a commitment to providing an extraordinary experience to our users.Our market layout spans the globe, with products available in Europe, America, and Southeast Asia. We actively extend our reach through both online and offline channels, constantly refining and upgrading our processes across research and development, production, marketing, and sales.For our consumers in China, we’ve established offline image stores, fostering multidimensional communication links. This initiative aims to provide users with an immersive and up-close experience with our practical digital products and brand services, creating a direct channel for connection and engagement.Official Website: http://www.mchose.store
Written by the business, not verified by us.Mchose (mchose.store) has a 4.2 out of 5 rating on OK.one, based on 51 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 83% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 11% of negative reviews; Reviews mostly discuss Customer service, Quality, Price. Last updated 2026-10-24.
Reviewers had a great experience with this company. Customers consistently praise the impressive build quality of the mice and keyboards, showcasing their fantastic performance and sleek design. Shoppers also appreciate getting premium features at reasonable prices compared to other expensive options on the market. Additionally, buyers frequently mention that customer support is exceptionally helpful and responds quickly to solve any issues. However, some people mentioned that the companion software can be complicated, unclear, or difficult to navigate during initial setup. Reviewers also noted occasional driver update troubles or minor technical glitches when first connecting and configuring their devices.
Auto-generated from all reviews of this business. For reference only.Mchose offers extremely high-quality products, and I’ve been impressed with the performance and durability of everything I’ve purchased. Their customer support is also outstanding — whenever you run into an issue, they are right there to help and make sure your problem gets solved quickly and efficiently. Truly a reliable company.
I ordered an A7 Ultra mouse from the store. It was a really good one to use. Unfortunately it had issues but I got a replacement in the shoes of a new A7 V2 Ultra. They tried to help me fix the mouse, sadly it didn't work but they offered me a replacement. Really like it
I initially tought theirs mouses would be a very bad fake of other more expensive mouses but i was plesently suprised.I ordered l7 pro everything that they said on the store was right. Only one kinda bad thing that happened was my package arrived 5 days late but since the package is shipped from china and i live in mid-eu i understood the late delivery. Great company.
They don't honor their 1year warranty, plain and simple. Just a matter of time before they disappear from the EU Market, and tbh I will be happy when they so
Ordered the Mchose Jet75 Hall Effect keyboard. I live in the UK and I could track the package throughout its whole journey. For standard shipping, it arrived within a week. Very happy with that. In terms of the keyboard, it is my first hall effect keyboard. It's a huge step up from my previous keyboards. It feels like very high quality, and the software is easy to use. The price is also a positive; it's great value for money compared to other hall effect keyboards. If you're looking to buy your first affordable hall effect keyboard, I recommend Mchose. I can't speak for the other Mchose products as i've not purchased anything else - but i'm sure i'll be checking them out in the future.
I ordered a MCHOSE mouse directly from their official website. When it arrived, it was warped and didn’t sit flat on my desk, making it unusable. I also had another colour of the same mouse from them and that was fine, so the defect was clearly with this one. I recorded a video comparing both mice on a flat glass mousepad (Pulsar Superglide) and sent it to MCHOSE support. Their first reply was a generic apology and an offer of either a small partial refund or a replacement, but they wanted me to pay shipping again. I chose the replacement and explained I shouldn’t have to pay for shipping for a faulty product. From there, their support became an endless loop. They asked me to test the mouse on a mousepad, then on glass, and later said the glass in my video wasn’t “visibly identifiable” and requested another video on visible glass. I had already done everything they were asking and sent the same video multiple times, but they ignored it and repeated their requests. After a couple of weeks of this with no resolution, I opened a PayPal case. It’s incredibly frustrating, especially since I bought other MCHOSE products that I now plan to return. Their customer support feels automated, unhelpful, and more interested in delaying replacements than actually solving problems.
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience with the product. Regarding the mouse flatness issue, variations in testing environments—such as different surface materials or testing methods—can sometimes lead to differing results. At this stage, it’s difficult to determine whether the issue is product-related. To ensure your satisfaction, we would be pleased to send you a free replacement, with all shipping costs covered by us. Once the new package has been dispatched, we’ll provide you with the tracking details via email. We genuinely appreciate your understanding and continued support. Our team remains committed to providing you with a positive experience, and we look forward to resolving this for you soon. Warm regards, The MCHOSE Team
Awesome company. I won a giveaway from them, initially I thought it was a scam, but they were nice enough to cover the shipping cost and I received the price today.
Do not buy here! Recently ordered a g87. All fine and well. First week was Okey, after a week the keyboard would randomly not react. So I wrote them a review. Where I explained the issue. This review DID NOT get posted on they're site. And however i did recieve a email explaining some posible resolutions. However these did not resolve the issue.
Even though package came from china (I live in west-eu) and I filled in the wrong shipping information, with good communication and help by the customer support, the package arrived safe and sound. Product is top quality. Juicy t h o c k on that GX87 ultra. Keep up the good work ;)
Best store ever!!!! It is the best store for budget gaming keyboards and mice. There is also really nice other stuff and they have a fast and helpful customer service that helped me a lot.
Excellent product and service. Highly recommended. I had delivery issues and the team was extremely helpful. Many many thanks
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