Medbridge

that the informantion was clear

Very user friendly

Medbridge is extremely easy to navigate and user friendly. If I had any questions they got back to me in a timely fashion. I would highly recommend medbridge for anyone in the physical therapy field.

Easy to use

Easy to use. Variety of courses.

The presentation was easy to follow

n/a. Thanks for the information

I was familiar with the training…

I was familiar with the training because it was very close to what I had to complete with previous employer. Thanks and have a great day.

Horrible company

Horrible company. We've been a customer with tens of users for years. They never sent us a renewal notice, so I gave them a request to cancel a couple of our subscriptions after the renewal date. We should be able to cancel and get a pro-rated bill. They will not budge, so we cancelled our company account with them. I'll post some other great options later so others can follow-suit. DO NOT USE THEM - they just make the sale and then treat you like dirt if you actually need customer service.

the ease of use

This is my second week of…

This is my second week of orientation/training at Residential Home Health. What can I say of my experience so far? RHH has an outstanding leadership group .

great platform

great platform. Easy to navigate.

Great information here!

I'm on Team Medbridge

I've used Medbridge for years as a physical therapist and love the product. Recently I had a poor experience with customer service when I requested a prorated refund for an individual account. I did so because I upgraded to a business/group account instead. My original request was denied, as was a separate request for a refund on my group account since I was unhappy with the service. I wasn't a happy camper :( Ultimately, I ended up speaking with Joshua in management a few days later. We had a good conversation and he not only seemed to understand my situation, but he was able to make things right. So, I'm back on team Medbridge after all :) I gave 4/5 stars only because I believe that misunderstanding could have been avoided if a) first-line staff was trained differently, and/or b) my case could have been escalated more rapidly. Kudos to Joshua for saving the day!

New Job Training

Made it possible to transition into a new role with more ease

A good number of courses for different Physical Therapy

Good variety of courses presenting updated information to further my professional practice

Their privacy practices are awful

Their privacy practices are awful. My physical therapist (PT) uses Medbridge to list my PT exercises. So when I tried to access that list, I was required to set up a Medbridge account. When I read their privacy policy, it makes clear that there's potential for them to sell one's information to 3rd parties or for marketing etc. It says contact them by email to opt out. When I contacted them by email they wrote back that they don't share one's info. I wrote back and said, "Even if you don't do it now, your privacy policy makes clear that you can in the future." So they replied, well yes, that's true, and we have a form to opt out forever-- but the form wasn't listed or accessible in their privacy policy. Most people won't read the fine print to the extent I did and go back and forth via email. Do not trust this company with your info!!

Excellent!

Excellent! If only all I had to do each day was learn more about speech language pathology. I would spend daily time on MedBridge. Because I have a real life, I use MedBridge whenever I get a patient that I’m just not sure what to do with. I search the patient’s specific area of need and pull up the classes to take. It’s easy! Thanks for providing such good and educational information that is easy to access.

Ease of use and the course content.

The company is doing great

The company is doing great. It is a learning curve for me

Scott Yaruss courses are excellent

So far I have really enjoyed the courses by Dr. Scott Yaruss, however I have seen discounts that I wish I would have known about prior, or would just be automatically applied to make the membership more affordable.

Con Ed and HEP galore

Love to learn through the online Con Ed portion of the website and making HEPs for patients is really easy. Patients consistently complement the detail that is put into their HEPs with the videos and instructions for each exercise.

Important information to know

Getting to the area I needed was a little challenging but once there it was easy to navigate through