Medbridge

Excellent presenter

Excellent presenter; offering slides for simple download. How courses are organized works well for me.

Very confusing

Great choices for continuing education…

Great choices for continuing education courses for SLPs! Offered the supervision courses I needed to be able to supervise graduate students!

All materials were easy to access.

The own boarding experience has been

The own boarding experience has been very educational and enlightening.

Customer service is misleading

Customer service is misleading, not friendly, and not timely. You will be directed to buy certain packages and then put a card on file. You will not be able to check to see how many HEPs you still have available and they will charge you for overages - no email notification, no heads up on the number you used - even though they recommended that package based on your user experience. Highly misleading. Customer service will say they will call you back but they will send you an email that is not well written. Poor instructions, poor user experience, poor service. Avoid.

The content is wonderful

The content is wonderful, extremely varied and supports all modes of learning.

I learned a lot as it's been 13 years since my last class on BPPV.

I enjoyed the classes and feel they can benefit myself in treating patients in homehealth.

I liked the learning material

I liked the learning material. I do, however, think the first page with the learning courses is misleading since you have to click another tab to view all the learning courses.

Quick

Quick, precise and easy

All was good

All was good, just mire practice required

Informative

The online course was very informative, detailed and helpful in order to comply with required behavior in the work environment.

Very grateful that the Rep was kind and…

Very grateful that the Rep was kind and understanding when walking me through the areas I was still foggy on after watching videos.

Good presentation and very useful…

Good presentation and very useful information.

Caring Happiness being Aware

They make people happy and confident

Positive user experience, where you can start and resume…

On course work you can pause and resume from where you started and then you take these quiz questions intermittently which helps to reinforce learning.

Good range of courses offering updated…

Good range of courses offering updated information to enhance my professional practice

Mobile app has limitations

I've compared dozens of CEU courses through MedBridge and it's consistently good. But it's hard to create exercise program from my phone. There have been times when suggestions for new exercises went without response as well. So only 4 stars. It's still great though.

I felt that my experience was great and…

I felt that my experience was great and I felt that it was well organized , which also makes it easier for us to use in our daily experiences and issues with our patients

TERRIBLE customer service

TERRIBLE customer service. My account is not working, and they have yet to help me. They no longer offer over the phone customer support and I have no access to my account. They only do email and they have an AI bot who responds and asks for you to respond saying, "speak to a person". Once you respond with that, the ai bot starts all over and you can't get connected to anyone.