Marcia was knowledgeable and she listened!
Marcia seemed knowledgeable and was able to answer most of my questions. The reason for the 4 stars is because I had hoped we could compare more plans, but she did not have access to all the plans, so we concentrated on a few, so I could make my choice. I don't feel that I learned enough about all my options, but I am so fed up with the entire process of choosing a health plan (whether an advantage or a supplement) that I just wanted to get it over with. If I have regrets, I can always change plans in January, or whenever the next period is.