ordering was easy and putting the lift…
ordering was easy and putting the lift together was easy
About Mediriser
Data updated- Website
- mediriser.com
- Category
- Vehicles & Transportation
- Location
- United States · Wilmington
- Status
- Unclaimed
- Last 12 months
- 35 reviews
- Replies to negative
- 40% (2/5)
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Is Mediriser legit?
Mediriser (mediriser.com) has a 4.5 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 40% of negative reviews; 35 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Great customer support.
It was a good experience I had no…
It was a good experience I had no problems and I appreciated the money I was able to save along with the free shipping. They shipped my item very fast and I received it in just a few days.
Very fast shipment
Very fast shipment , strong communication!
my order
Excellent & Professional Service!
I realize that the delay in my…
I realize that the delay in my receiving my item was most likely due to all the new tariff issues, but my item didn’t come for 2 months. Mediriser did not do a very good about keeping me updated and I had to keep calling them to find out what was happening.
I was at first skeptical becaue the…
I was at first skeptical becaue the cost looked so good. But the their team, William, responded to every convern n i am glad i purchsed the mobility lift from them. The unit was delivered as promised with the installation allready scheduled. Buying fron them I saved one thousand dollars.
Amazing customer service!!
Lousy company/ save your money
Terrible company, with terrible customer service. Buy from someone else You will receive an email saying your order is ready for delivery, when you call the number, to schedule delivery, you will be given another number to call. White glove delivery means you handle everything. Mediriser is essentially a drop shipper. When you order through their website, they turn and place the order through another company. As a result, they offer no assistance in scheduling, because they don't have any connection with the bed. Buy direct and save yourself the hassle. It's been my experience, that I can't have confidence in anything they tell me about my order. There is no way of knowing if they have a business address in the United States.
Milford Lift is a very high-quality…
Milford Lift is a very high-quality piece of equipment. Customer service has been perfect from purchase to installation!!!
Green ninja…
I purchased a green ninja handicap scooter so far everything has went very well communication has been excellent. The item is on the way has not been delivered at this time but it appears everything is tracking well. William at mediRiser has done an excellent job by keeping in touch and informed of the process great job. I'd also like to mention they did have the best price look forward to doing more business in the future for my handicap needs thank you very much
The ComfyGo Majestic IQ 8000 is sturdy
The ComfyGo Majestic IQ 8000 is sturdy, reliable, comfortable, and a joy to ride for long periods. I can honestly say that it has everything you could want in an electric wheelchair. I absolutely love it. When you look at the accessories available to purchase, everything you need is available. Customer service? They are the best. Thank you Mediriser for a wheelchair masterpiece and the best customer service ever.
Great support.
My initial review was a complaint against the manufacturer. Mediriser was great throughout the process. While the products manufacturer wanted to charge a 15% restocking fee for an item returned unused, in the same container that it was received in, Mediriser felt this was unfair and paid the restocking fee. Their customer service worked with me from the beginning and I would recommend them to anyone.
I had a really disappointing experience…
I had a really disappointing experience with this company. The service was not what I expected, communication was poor, and the support team took far too long to respond. Unfortunately, I wouldn’t recommend them based on my experience.
Excellent
Colugo follow up before delivery
We received a great price on a Journey…
We received a great price on a Journey Air Elite Power Chair. It arrived in excellent condion along with the optional cushion. I would buy from this company again.
We found what we were looking for at…
We found what we were looking for at the best price. They had great customer service and amazing shipping speed.
Return
It did not work in our for our environment. Read the fine print because it is impossible to return . The company wanted 25% of the cost upon return. I am keeping it so they cannot sell the item again. It is just the cost of my continuing education at age at 79 years
Reply from Mediriser2025-07-12
Dear Jackie, Thank you for taking the time to share your feedback. We’re truly sorry to hear that the Lift didn’t work out for your specific environment. Regarding returns, we understand this can be frustrating. As stated clearly on our website and at the time of purchase, a 15–25% restocking fee applies to returned equipment. For medical and hygienic products such as patient lifts, a 25% fee is standard practice to ensure safety and sanitation. If there’s anything we can do to support you further—now or in the future—please don’t hesitate to reach out. Your satisfaction and well-being matter greatly to us. Warm regards, Mediriser Team
Like the light weight
Like the light weight. I'm in my seventys and the light weight makes easier to take my husband with me