Efficiency of the face to face video…
Efficiency of the face to face video call to discuss options.
About MEDVi
Data updated- Website
- medvi.org
- Category
- Beauty & Well-being
- Location
- United States · Newark
- Status
- Unclaimed
- Last 12 months
- 204 reviews
- Replies to negative
- 74% (14/19)
Do you own MEDVi? Claim this profile for free and start replying to reviews.
Is MEDVi legit?
MEDVi (medvi.org) has a 4.6 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 74% of negative reviews. Last updated 2026-08-11.
What people say
Great experience thank you
Friendly and helpful
The person who helped me listened and helped me with my problems
Very thorough and professional.
Professional help
Great help and service
Very quick and questions answered fully
Video vist was made very easy and reminders were sent right before my visit
Medvi are crooks and frauds
On September, 2025, I paid for a full year compounded weight loss medication subscription and cancelled after 8 months because I wasn't having any success. Received confirmation that my subscription was cancelled and I had a refund due to me, all of this was after I filed a complaint with the BBB. After months of phone calls and emails full of broken promises and lies, and no refund, I sent all the info I had to the Delaware AG's office. That too was a bust because I don't live in Delaware, they refused to look into the problem with Medvi. That was my last contact with anyone regarding Medvi - July 10, 2026. When I cancelled my subscription in April, I also deleted all my information from Link, which is where Medvi has you set up your payments. July 31st, 2026 $2988.01 was fraudulently charged to my credit card by Medvi. I immediately got on the phone to dispute the charge with my credit card, but it was pending so I had to wait. I then called Medvi and after trying 3 times, I finally spoke to someone who said he refunded the charge, but didn't show my subscription as being cancelled. He said he'd be more than glad to mark my account as cancelled as of August 5th. I checked my card every day and finally on the 5th, the charge dropped off my card. I then called my credit card and explained everything to them and they said since Medvi somehow captured my credit card information on their servers, they would put a block on my account to keep them from trying to charge my card again. I believe my next step will be to file a complaint against Medvi with the Federal Trad Commission. Hopefully they will investigate them.
Reply from MEDVi2026-08-07
Hi Kathy, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience with your account cancellation process. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
She was very helpful and answered all…
She was very helpful and answered all my questions. No complaints at all!
The provider made the experience very helpful
The provider made the experience very helpful.
Problem solved
Staff today escalated visit to phone call
She had great suggesstions that I think…
She had great suggesstions that I think will help me reach my goals.
Helpful
Provider very helpful
Nurse practitioner was friendly
Nurse practitioner was friendly, patient and very thorough.
Helpful
She answered everything i had concerns anout
Start away from Medvi!
Warning: Stay away from Medvi. They are greedy! I was charged for a subscription that I never knowingly signed up for, and the charge was automatically billed to my credit card. I contacted customer service and went back and forth with them trying to get a refund. After making me wait four days, they ultimately denied my request. I've disputed the charge with my bank, but I wanted to warn others about my experience. In my opinion, their subscription practices and refusal to issue a refund are disappointing. Be sure to read the fine print and keep a close eye on your statements if you decide to do business with them.
The feedback has been overwhelmingly positive.
My experience was highly satisfactory, and all my inquiries were addressed to my complete satisfaction.
The providers and customer service…
The providers and customer service staff are always very pleasant and helpful.
Great addition to my weight loss journey
Great customer service and support!!!
The person I talked to was very…
The person I talked to was very professional